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Hotel Victoria au Lac

3.0 star property
Hotel with 2 restaurants, near Lake Lugano

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Victoria au Lac

Lake view
Front of property
Mountain view
In-room safe, desk, soundproofing, free WiFi
Front of property

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Self parking
  • 24-hour room service
  • Terrace
  • Air conditioning
  • Front desk safe
  • Corner/local shop
  • Snack bar/deli
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Fridge
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry service
  • Lift
The price is RM596
RM663 total
includes taxes & fees
4 Jan - 5 January 2025

Room options

View all photos for Standard Single Room

In-room safe, desk, soundproofing, free WiFi

Standard Single Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Rainfall showerhead
Wardrobe
In-room safe
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Doppelzimmer mit Seeblick

In-room safe, desk, soundproofing, free WiFi

Doppelzimmer mit Seeblick

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Rainfall showerhead
Desk
In-room safe
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, soundproofing, free WiFi

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Rainfall showerhead
Desk
In-room safe
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Reception

ibis budget Lugano Paradiso

Pet-friendly
Parking available
Free WiFi
Restaurant
8.0 out of 10, Very good, (630)
The price is RM377
RM435 total
includes taxes & fees
14 Jan - 15 January 2025
ibis budget Lugano Paradiso
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About the area

Map
Riva Paradiso 2b, ingresso Via G. Guisan 3, Paradiso, TI, 6902

What's nearby

  • LAC Lugano Arte e Cultura - 11 min walk - 1.0 km
  • Piazza della Riforma - 18 min walk - 1.6 km
  • Palazzo dei Congressi - 3 min drive - 2.0 km
  • Monte San Salvatore - 3 min drive - 2.7 km
  • Lake Lugano - 5 min drive - 2.7 km

Getting around

  • Lugano (LUG-Agno) - 15 min drive
  • Malpensa International Airport (MXP) - 52 min drive
  • Lugano-Paradiso - 5 min walk
  • Lugano (QDL-Lugano Rail Station) - 24 min walk
  • Lugano Station - 25 min walk
  • Lugano Funicular Station - 22 min walk

Restaurants

  • ‪I Due Sud - ‬4 min walk
  • ‪OK-Bar - ‬10 min walk
  • ‪Ristorante Pizzeria Tivoli - ‬1 min walk
  • ‪Ristorante Beirut - ‬2 min walk
  • ‪Al Faro - ‬7 min walk

About this property

Hotel Victoria au Lac

Hotel Victoria au Lac features a rooftop terrace and puts you within a 10-minute drive of Lake Lugano. Guests looking for a bite to eat can visit La Terrazza Delle Stelle, one of 2 restaurants, which serves Mediterranean cuisine and is open for lunch and dinner. Other features include a bar/lounge, a snack bar/deli and a terrace.

Languages

English, French, German, Italian

At a glance

Hotel size

  • 30 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:30 PM; check-in end time: 8:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 8:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CHF 20 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Local/corner shop

What to do

  • Shopping

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms

Freshen up

  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Terrazza Delle Stelle – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Lord of Tillingdon – This restaurant specialises in Mediterranean cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Children & extra beds

  • Rollaway beds are available for CHF 20.0 per night

Parking

  • Self-parking costs CHF 20 per day

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Victoria au Lac Paradiso
Hotel Victoria au Lac
Victoria au Lac Paradiso
Victoria au Lac
Victoria Au Lac Hotel
Hotel Victoria au Lac Hotel
Hotel Victoria au Lac Paradiso
Hotel Victoria au Lac Hotel Paradiso

Frequently asked questions

Does Hotel Victoria au Lac offer free cancellation for a full refund?
Yes, Hotel Victoria au Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Victoria au Lac?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Victoria au Lac?
Yes. Self-parking costs CHF 20 per day.
What are the check-in and check-out times at Hotel Victoria au Lac?
Check-in start time: 2:30 PM; check-in end time: 8:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Hotel Victoria au Lac?
No, this hotel doesn't have a casino, but Casino Lugano (4-min drive) and Casinò di Campione (12-min drive) are both nearby.
Are there restaurants at or near Hotel Victoria au Lac?
Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine.
What's the area around Hotel Victoria au Lac like?
Hotel Victoria au Lac is a short 5-minute walk from Lugano-Paradiso and 11 minutes' walk from LAC Lugano Arte e Cultura.

Hotel Victoria au Lac Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Was in a quiet part of the lake but still accessible to the main city and all the transport boats. Breakfast was great and so was the restaurant downstairs for dinner.
Larry, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Egidio, 1-night trip
Verified Hotels.com guest review

4/10 Fair

MUST READ. Book at your own peril!!!
This was a couples trip and each couple booked a separate room. Pros: front desk staff was friendly and attempted to address concerns up to their limitation, location is good with easy access to downtown Lugano (we previously thought it would be further) Cons: - Hotel is VERY outdated with very few modern amenities - Management refused to allow the front desk to give us the controller for A/C unit. They claimed the weather was not warm enough and we could leave the window open. The problem with this is the excessive noise from outside all night long which leads to the next con: - The hotel has a strip club in the lobby and indecent pictures in the basement where the public bathrooms are. The nightclub attracts people at odd hours and there is loud noises and conversations keeping your from sleeping. We literally couldn’t get more than 3-4 hours of sleep per night. The solution would have been to close the windows and turn on the A/C, but… - There was a hose in the middle of the shower connecting the faucet to the shower head. You basically shower touching the hose and work your movements around it. - Even during the time of the year that managements allows A/C, there is a $30 charge per day for the usage. Overall we wanted to like the place for its location, views, and front desk customer service but at every moment, it disappointed us more.
Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

While the building was showing its age with its creaky, carpeted floors, dim lighting, and faded furniture, it was great in the places that mattered most to us. The beds were clean and comfortable, the bathroom was very, very spacious, the air conditioner worked consistently well throughout our stay, and it was very quiet throughout the night. Breakfast options were limited to cold options (other than the option to boil your eggs and toast your bread) but the coffee was freshly made to order and you could sit outside on their balcony to enjoy your meal if you wanted. Would stay again!
Emily, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

While this property is older it is lovely and functions without problem. The staff is friendly and inviting. Breakfast is delicious and the views of the lake are gorgeous. It is farther from the town center but is worth the 10 minute walk along the lake or the 1 minute bus trip. The AC was an added bonus! My only negative is that it smells heavily of cigarette smoke.
Melissa, 2-night trip
Verified Expedia guest review

4/10 Fair

Parvane, 1-night trip
Verified Expedia guest review

8/10 Very good

Arielle, 2-night trip
Verified Expedia guest review

10/10 Exceptional

zinoviy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 3-night trip
Verified Expedia guest review

8/10 Very good

Location is really great. 5 mins walk to Paradiso Train Station and Migros. Bus stop is next to hotel and 2 mins walk to Paradiso boat pier. Old hotel with bigger room. Beautiful lake view but not good facilities. The breakfast is good though. Overall, you got what you pay for.
Pakorn, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Staff were very nice. Location and view was beautiful. Property desperatly needs updating everywhere from the reception, restaurant and rooms. Very gaudy!! Time to let go of the past and move on or no one will be staying at your property. We will not be back.
Francine, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

6/10 Good

This property has a long heritage. It was built in 1885. However, it’s pinnacle has past. It was a good place to lay our heads and the choice was a value level selection at a value level price. No regrets.
Kyle, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Smoke filled reception , no one to greet! Parking in another building poor access no instructionts to exit parking or enter after parked car
GIUSEPPE, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The location of hotel is perfect. The building is very old byt We had a great view and we enjoyed our stay.
Nooshin, 1-night trip
Verified Expedia guest review

8/10 Very good

Naeema, 1-night trip
Verified Expedia guest review

8/10 Very good

Great location on lake Lugano
john, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Joy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location was right across the street from the lake. Easily walk to the bus stop, the boat dock, and numerous restaurants. The view of the lake from our balcony was incredible!
Mark, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect location, friendly staff - thank you, Cristina!
Dorin, 1-night family trip
Verified Expedia guest review

8/10 Very good

Jeremy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Good for night life, bad for sleep
One of worst hotel experiences in my life. First impression negative due to the night club downstairs. Room in poor conditions (see pictures), a lot of noise from outside, air conditioner difficult to use, and even when off it makes a disturbing noise. On the positive side the common areas have interesting decorations, breakfast is ok (in a nice balcony with a beautiful view over the lake), the location is relatively convenient, the personell is friendly.
This is water collection from the air conditioner. If you do not pay attention it will soak the carpet (which has probably happened many times).
This is behind the bed. Doesn't look as if they are taking any care of the rooms.
1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is dated but is a good location with a great view. Staff was very nice and helpful.
Craig, 1-night trip
Verified Expedia guest review

8/10 Very good

Leticia, 1-night trip
Verified Hotels.com guest review