In the heart of Innsbruck City Centre, The Penz Hotel offers a warm welcome with a rooftop terrace and bar. Connect to WiFi, enjoy dry cleaning services, and appreciate the helpful staff praised by previous guests for their attentiveness.
Innsbruck Old Town Christmas Market - 5 min walk - 0.4 km
Golden Roof - 5 min walk - 0.4 km
Hofburg - 5 min walk - 0.5 km
Landeskrankenhaus - University Clinics Innsbruck - 9 min walk - 0.8 km
Getting around
Innsbruck (INN-Kranebitten) - 13 min drive
Innsbruck Central Station - 11 min walk
Innsbruck (IOB-Innsbruck Central Train Station) - 12 min walk
Innsbruck West Station - 16 min walk
Airport shuttle (surcharge)
Restaurants
MANNA Delikatessencafe - 3 min walk
Hard Rock Cafe - 3 min walk
Caffeteria-Weinbar Magistrat - 3 min walk
Cafe & Pub Hokuspokus - 1 min walk
Thai-Li-Ba GmbH - 1 min walk
About this property
The Penz Hotel
The Penz Hotel is just 2.4 mi (3.8 km) from the airport and offers a shuttle (available 24 hours). Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, cross-country skiing and downhill skiing. Other highlights include a rooftop terrace, a bar/lounge and a terrace. Fellow travellers say great things about the helpful staff and location.
Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 16 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
Bar/lounge
Room service (limited hours)
What to do
Hiking/biking trails nearby
Downhill skiing nearby
Snowboarding nearby
Working away
Business centre
Meeting room
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Ski storage
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Accessibility
Wheelchair-accessible
Lift
ROOM
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Bath only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 30 per person
Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (one-way)
Children & extra beds
Cots/infant beds are available for EUR 30.0 per day
Rollaway beds are available for EUR 60.0 per night
Parking
Covered self-parking costs EUR 16 per day with in/out privileges
Parking height restrictions apply
Policies
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Penz Hotel Innsbruck
Penz Hotel
Penz Innsbruck
Penz
The Penz Hotel Hotel
The Penz Hotel Innsbruck
The Penz Hotel Hotel Innsbruck
HELP_OUTLINE
Frequently asked questions
Does The Penz Hotel offer free cancellation for a full refund?
Yes, The Penz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Penz Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Penz Hotel?
Yes. Self-parking costs EUR 16 per day. Electric car charging is available.
Is an airport shuttle service offered by The Penz Hotel?
Yes, an airport shuttle is available. The charge is EUR 20 per vehicle one-way.
What are the check-in and check-out times at The Penz Hotel?
Check-in start time: 3 PM; check-in end time: 3:00 AM. Check-out time is 11 AM.
Is there an on-site casino at The Penz Hotel?
No, this hotel doesn't have a casino, but Casino Innsbruck (8-min walk) and Casino Seefeld (20-min drive) are both nearby.
What is there to do at The Penz Hotel and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking.
What's the area around The Penz Hotel like?
The Penz Hotel is in Innsbruck City Centre, a short 3-minute walk from Maria Theresa Street and 4 minutes' walk from Innsbruck Old Town Christmas Market. Travellers love the hotel's prime location.
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The Penz Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Location
Service staff
Breakfast
Room
View
Shopping malls
Bar
Shopping center
Old town
Parking
What guests liked
Breakfast was consistently described as excellent, with a wide variety of high-quality hot and cold food options. (25 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
10 Jul 2025
Great location, comfortable, would stay again
Great location, steps from old town, attached to a mall with great breakfast options. Friendly front desk stuff. Rooms were comfortable. Loved the rooftop bar. Thought we had breakfast included but it wasn't.
Michelle
Michelle, 3-night trip
8/10 Very good
28 Mar 2025
Nice hotel close to train station
John
John, 3-night trip
10/10 Exceptional
29 Dec 2024
Definitely would stay again
Liz
Liz, 1-night trip
10/10 Exceptional
2 Feb 2025
A great stay at the Penz Hotel
Delightful hotel , excellent breakfast with awesome fruit, comfy beds and great location ! A must stay in Innsbruck !
Joan
Joan, 1-night trip
10/10 Exceptional
24 Feb 2025
A first class hotel with great friendly staff. The breakfast was absolutely the best. Highly recommend this property.
John
John, 3-night trip
10/10 Exceptional
8 Jan 2025
Amazing location, great rooms and staff is very helpful. Also the cocktail bar across the street is a must visit!
Cesar Adrian Breton
Cesar Adrian Breton, 4-night trip
10/10 Exceptional
21 Dec 2024
Perfect hotel in a great location.
Excellent, modern, upscale hotel in central Innsbruck. Comfortable beds, spacious rooms, great breakfast.
James
James, 2-night trip
8/10 Very good
27 May 2025
Functional, efficient and easy access
Short one night stay passing thru on the way to Italy from Prague .. hotel felt very business centered which was fine .. efficient functional and especially appreciated parking under the hotel by the elevators making it easy to get the bags up
Breakfast was odd .. lots of sweets and fruit but limited cheeses .. odd for Austria in my experience
Hidden away Restaurant the reception recommended was awesome
Graham
Graham, 1-night trip
10/10 Exceptional
11 Aug 2024
Had a great stay.
James
James, 3-night trip
10/10 Exceptional
15 Jan 2025
Great selection at breakfast, nice staff. Would definitely come back!
Ahu
Ahu, 4-night trip
10/10 Exceptional
12 Mar 2025
Staff was very friendly and helpful. Will come back
Adan
Adan, 1-night trip
10/10 Exceptional
17 Feb 2025
Was perfect
Tristan
Tristan, 1-night trip
10/10 Exceptional
24 Oct 2024
Great breakfast
Clean and nice hotel, great breakfast.
Staff friendly.
Katarina
Katarina, 2-night trip
10/10 Exceptional
13 Jan 2025
Great view of the mountains from our room. Clean, up to date facility. Great breakfast. Room is so nice and quiet. Very helpful and friendly staff.
Scott
Scott, 1-night trip
8/10 Very good
10 Dec 2024
Nice hotel in great location. Parking arrangement expensive for the amount paid for the hotel.
Yaron
Yaron, 1-night trip
10/10 Exceptional
9 Jun 2024
Easy-to-find parking, great staff and fabulous breakfast with excellent view!
Yongxin
Yongxin, 1-night trip
10/10 Exceptional
26 Jun 2023
Great location and amazing breakfast
Livio
Livio, 2-night trip
10/10 Exceptional
8 Jul 2024
was the best we had during our entire vacation in Europe.
Matthew
Matthew, 2-night trip
10/10 Exceptional
16 Jul 2024
Great hotel
Very comfortable stay. Bedding was very nice and the staff were all very friendly and helpful
Samantha
Samantha, 2-night trip
10/10 Exceptional
31 May 2024
Great stay
Great location,
very well appointed, clean, easy low cost parking.
one of the best breakfast buffets, would stay again
Louis
Louis, 1-night trip
10/10 Exceptional
31 Aug 2024
We had a great experience!
Verified traveller
4-night trip
10/10 Exceptional
17 Feb 2024
Great hotel, Good value for your money
Itamar
Itamar, 2-night trip
10/10 Exceptional
13 Jun 2024
Beautiful hotel in perfect location. Excellent staff.
Tamara
Tamara, 2-night trip
10/10 Exceptional
21 Sept 2024
Great location! We have stayed here before. Easy parking,clean room,friendly staff and a lot of eating options very close to the hotel. This hotel has the best Breakfast Buffet of any hotel that we have ever stayed at in Europe!!!!