10/10 Exceptional
Feb 13, 2025
Leah for President
I met Leah at the end of my stay. I found out she is responsible for the amazingly clean accommodations! This was one of the cleanest rooms I have stayed in for a long time. I frequent pricey hotels and vacation homes. It seems properties (hotels and private residencies) do the bare minimum regarding cleaning. I know oftentimes housekeeping has limited time to clean, short staffing, etc. Leah is different - she gives a special home touch to the residence. I don’t know how she accomplishes this awesome feat - but I’m grateful. I had a customer service issue - the person I had to communicate with representing the property made me feel demoralized. No offense to that property manager person - we possibly had a misunderstanding. Leah smoothed everything out. She made my family and I feel heard. She added the human element to the modern day stay (with these stays - you do not see people - it’s primarily emails and texts). Leah is the true gem of this company. I hope that she gets the celebration and promotions that she deserves. Thank you Leah, you are awesome❤️. Thanks to you I would stay here again (and highly recommend it to others). Also the location is amazing and beautiful.
Verified traveler
2-night family trip
Verified Hotels.com guest review