Hello Lisbon Santos Apartments

We enjoyed the stay. We were in the lower level and had quite of bit on noise from the outside with a window that we could not close. We wore our ear plugs and it was ok. I was pleasantly surprised by the cleaning staff’s service. It was contrary to what one reviewer stated. The worst part was check in day. The Atomated system was complicated after a long trip. It was in a small dark stairwell and we had to skype call to get them to reset it. After that. All is well. They should have a detailed list of what to do. A Sherpa guide would help.

My experience was simply great! Best view of the city and the bridge! The apartment was spacious with every comfort!! Highly recommended!!!

We had a short, but great stay at this hotel. We booked it, but were somewhat apprehensive, based on the pictures we saw on Hotels.com website. As it turns out, it is very modern, clean, friendly, great wifi, close to airport, nice hot/cold breakfast - and a shuttle to the airport that runs every 20 minutes, in case it is raining, and you don't want to walk the very short distance to the airport. Check-in was quick and room was well appointed. The bathroom is separated by a curtain only, not a wall - which was somewhat surprising to me, but didn't really matter. So close to the Metro too - so I was thinking that we could have even stayed here for the whole time we were in Lisbon, as it is 10-15 minutes to any tourist destination on the Metro.

I rented two of these apartments because my mum and I wanted to have a bedroom each. The photos on the website made it look like the apartments were more like bedsits i.e. a bed with a sofa at the end of it, and a small kitchen & bathroom just off the main room. The reality was very different! We were extremely surprised to find that the apartments were enormous! Each would easily have slept 3 people! There was a ground level livingroom with a sofa-bed, a kitchen & bathroom, and then an enormous basement bedroom with two single beds (pushed together European style), with a lovely little ensuite. So, we found ourselves with enough room for 6 people! haha! Oops! Still, it worked out pretty well! I can't really fault the place at all. It was very clean, extremely safe, & we spent a lovely 4 nights here. The only thing might be that the room was a little chilly, being in a basement, but once we figured out how to work the AC heater it was grand. (I imagine it would be a welcome relief in the height of summer!) Location wise, it couldn't have been better! Ridiculously close to a multitude of tram stops & bus routes, taxis passing at the end of the street, & about a 25 minute walk from the placa figueira. It's extremely close to the 'Timeout' Market (where there are 30 restaurants in a huge food hall). I definitely know where I will be staying if I come back to Lisbon! Couldn't have been better! Also special thanks to the transfer service who were exceptionally helpful!

Meh, I think the room was just okay. Please know the studio apartment does NOT come with a sofa bed. It's a small leather love seat only. I was disappointed thinking it would be a couch that pulled out into a bed. Overall it was easy to get in with the number lock pad. But it was also very loud. When other people came in and out it would wake me up. The floors were also thin and you could hear every step the person above you took. That drove me crazy. The first night at 3am people were stomping in heels, slamming the doors, and going back and fourth through the stairs. In the room, the shower leaked all over the floor and they never replaced the towel for the floor past the first day. When using the bathroom sink it would fill up and almost spill over too. The place was stuffy as well. But every time I opened the window the neighbors were hanging out the window across the way, so no privacy. I wouldn't say it was a bad stay, just not very comfortable. They also don't have luggage storage. Ugh!