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Iberostar Selection Albufera Park - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Playa de Muro

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Photo gallery for Iberostar Selection Albufera Park - All Inclusive

Relax by the pool with a view of the sea, surrounded by sun loungers and umbrellas.
Property video
Step into a grand lobby with a soaring ceiling, elegant staircase, and a unique bird sculpture.
Relax on this resort's balcony, perfect for reading and taking in the views of the beachfront area.
Relax in a stylish space with a comfortable sofa, neatly made bed, and a flat-screen TV.
Escape to the Iberostar Selection Albufera Park - All Inclusive, near Playa de Muro, where adventure and relaxation blend seamlessly. Enjoy ziplining and fitness classes or unwind with a hot stone massage at SPA Sensations. With 6 on-site restaurants serving international cuisine, an indoor pool for cooler months and a seasonal outdoor pool for sun-kissed days plus free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Electric vehicle charging point
  • Spa
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • Children's pool
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Childcare
  • Children's club
  • Terrace

Feel at home (6)

  • Supervised childcare
  • Children's pool
  • Children's club
  • Playground on-site
  • Private bathroom
  • Separate sitting area
The current price is RM2,282
RM2,543 total
includes taxes & fees
4 Sept - 5 Sept

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Room (Premium, Kids Garden)

Relax in a serene space with a neatly made bed, desk area, and comfortable seating.

Family Room (Premium, Kids Garden)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2023
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Single Room, Balcony (Premium)

Relax in a stylish space with a comfortable sofa, neatly made bed, and a flat-screen TV.

Family Single Room, Balcony (Premium)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2023
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room, Balcony (Premium)

Enjoy a peaceful retreat with a balcony offering a view of the surrounding residential area, complete with a table and chair for relaxation.

Family Room, Balcony (Premium)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2023
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room, Balcony, Partial Sea View (Premium)

Relax in a stylish space with a comfortable sofa, neatly made bed, and a flat-screen TV.

Family Room, Balcony, Partial Sea View (Premium)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2023
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room, Balcony, Garden View (Premium)

Relax on this resort's balcony, perfect for reading and taking in the views of the beachfront area.

Family Room, Balcony, Garden View (Premium)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2023
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room, Pool View (Premium)

Relax on the balcony with a view of the pool and surrounding mountains.

Family Room, Pool View (Premium)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2023
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Premium Double Room Single Use

Relax in a stylish space with two beds, a comfortable seating area, and a balcony overlooking palm trees.

Premium Double Room Single Use

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2023
Blackout curtains
  • 28 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Family Single Room, Balcony, Partial Sea View (Premium)

Relax in a stylish space with a comfortable sofa, storage shelving, and a cozy bed.

Family Single Room, Balcony, Partial Sea View (Premium)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2023
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Suite, Sea View, Beachfront

1 bedroom, individually decorated, individually furnished, desk

Suite, Sea View, Beachfront

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2023
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Premium Double Room

Relax in a stylish space with two beds, a comfortable seating area, and a balcony overlooking palm trees.

Premium Double Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2023
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Pool Access (Premium | Private Garden)

Relax in style on this serene patio surrounded by lush greenery and comfortable seating.

Family Room, Pool Access (Premium | Private Garden)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
TV
Renovated in 2023
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Similar properties

Exterior

Iberostar Waves Alcudia Park

  • Pool
  • Spa
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 525 reviews
The price is RM1,481
RM1,662 total
includes taxes & fees
5 Sept - 6 Sept
Iberostar Waves Alcudia Park
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About the area

Map
Avda. Playa de Muro, s/n, Muro, Mallorca, 7458

What's nearby

  • Playa de Muro - 5 min walk - 0.4 km
  • Playa de Can Picafort - 4 min drive - 4.3 km
  • Alcúdia Beach - 7 min drive - 5.6 km
  • Hidropark - 9 min drive - 7.0 km
  • Alcúdia Port - 10 min drive - 8.1 km

Getting around

  • Palma de Mallorca (PMI) - 55 min drive
  • Muro Station - 22 min drive
  • Sa Pobla Station - 23 min drive
  • Llubi Station - 30 min drive

Restaurants

  • ‪Cafeteria Playa Ca'n Picafort - ‬4 min drive
  • ‪Vinicius - ‬4 min drive
  • ‪Willy - ‬4 min drive
  • ‪Barracuda Bar - ‬4 min drive
  • ‪Jamaica Cocktail Bar - ‬4 min drive

About this property

Iberostar Selection Albufera Park - All Inclusive

Iberostar Selection Albufera Park - All Inclusive is a great choice for your beach stay in Muro, putting you near activities such as surfing/body boarding, parasailing and windsurfing. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, aromatherapy and Ayurvedic treatments. Serving international cuisine, Buffet Terral is one of 6 restaurants and 2 bars/lounges. Other highlights at this all-inclusive property include a seasonal outdoor pool, a children's pool and a snack bar/deli.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 250 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)
    • Supervised childcare
    • Children's club

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Electric vehicle charging point on site
    • Free off-site parking within 66 ft

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • 6 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's club
  • Children's pool
  • Playground
  • Supervised childcare
  • Trampoline
  • Pool toys
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Ziplining
  • Pool table
  • Bike tour information
  • Kayaking nearby
  • Surfing/body boarding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1989
  • Garden
  • Terrace
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 32
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Hand-held shower heads
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Lever door handles
  • Pool access ramp on site
ROOM

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Spa

Spa Sensations has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Buffet Terral – This buffet restaurant specialises in international cuisine.
Tamarindos – This poolside buffet restaurant specialises in international cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
Nopal – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
Martinete – This theme restaurant specialises in Spanish cuisine and only serves dinner. Reservations are required. Open selected days.
Kyknos – This theme restaurant specialises in Greek cuisine and only serves dinner. Reservations are required. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Safes in guest rooms can be used for EUR 3 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 40 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, Eurocard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Pets are allowed in the Family Room only. Guests must contact the property at least 10 days in advance to make arrangements for pets.
Property Registration Number HA/2803

Also known as

Iberostar Albufera Park Aparthotel Muro
Iberostar Albufera Park Aparthotel
Iberostar Albufera Park Muro
Iberostar Albufera Park
Iberostar Albufera Park Hotel Playa De Muro
IBEROSTAR Albufera Park Playa De Muro, Majorca
Iberostar Hotel Albufera Park
Iberostar Albufera Park Hotel Muro
Iberostar Albufera Park Hotel
Iberostar Albufera Park Playa De Muro
Iberostar Hotel Albufera Park
Iberostar Albufera Park
Iberostar Selection Albufera Park
Iberostar Selection Albufera Park All Inclusive
Iberostar Selection Albufera Park - All Inclusive Muro
HELP_OUTLINE

Frequently asked questions

Does Iberostar Selection Albufera Park - All Inclusive offer free cancellation for a full refund?

Yes, Iberostar Selection Albufera Park - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Selection Albufera Park - All Inclusive?

Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.

Are pets allowed at Iberostar Selection Albufera Park - All Inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 40 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Iberostar Selection Albufera Park - All Inclusive?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Iberostar Selection Albufera Park - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Iberostar Selection Albufera Park - All Inclusive and nearby?

Have fun with on-site activities such as zip-lining and cycling, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Iberostar Selection Albufera Park - All Inclusive also has 2 bars and a seasonal outdoor pool, as well as spa services and a garden.

Are there restaurants at or near Iberostar Selection Albufera Park - All Inclusive?

Yes, there are 6 on-site restaurants, featuring al fresco dining and international cuisine.

Does Iberostar Selection Albufera Park - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Iberostar Selection Albufera Park - All Inclusive like?

Iberostar Selection Albufera Park - All Inclusive is a short 4-minute walk from Playa de Muro and 5 minutes' walk from Es Comú.

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Iberostar Selection Albufera Park - All Inclusive Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Children
Service staff
Food
Family friendly
Beach
Room
Drinks
Sea

What guests liked

  • The beach at this property is perfect for kids to play in the sea for hours on end. (6 reviews)
  • The pool was nice and spacious with plenty of room for kids to enjoy. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great facilities, fantastic food and a friendly staff.
Jeffrey, 5-night trip

10/10 Excellent

Great family hotel - perfect for my two year old son. Facilities are excellent, lots of room in the pool(s), slides, beach access. Room was spacious, clean and 2 entrances to the balcony which meant we could sit out when my son was asleep. Food was good too - only issue is that the themed restaurants are booking only. We stayed for 5 nights and the restaurants were all booked up before we arrived! Luckily the staff were able to squeeze us in a couple of times which we really appreciated. It’s not advertised that these are bookable only and you may not get to eat in them (eg Greek/mexican/steakhouse) but other than that, lovely trip and will be back.
Rachel, 5-night trip

2/10 Terrible

Went with my family for 4 days, when I wanted to make a reservation in the restaurants of the resort, they told me that I have to make a reservation 7 days prior to the date, and that reservation has to be once you have checked in to the hotel. So, physically and logically IMPOSSIBLE. We had to get food only at the buffet, which was terribly, bad quality and very few options to eat. Don’t recommend to any family to spend time there, my 6 and 10 years kids didn’t enjoyed it, needless to say, my wife and myself were really disappointed.
Ariel, 4-night trip

10/10 Excellent

Absolutely great Family Resort.
6-night trip

10/10 Excellent

Very nice property, the staff was amazing, good quality food. Maybe not enough activities for teenagers
maged, 3-night trip

8/10 Good

Great if traveling with kids.
Afschineh, 6-night trip

10/10 Excellent

Our family of 4 went and it was the perfect vacation. Kids absolutely loved all of the playgrounds and kids friendly activities. So clean and great staff.
Eldar, 4-night trip

10/10 Excellent

The impeccable service and hospitality of your staff made our retreat most enjoyable. We were very impressed by the responsiveness and helpfulness of your staff, everyone are helping with truly smiles. Especially thank you to Marina and Paula B in the reception counter, Laurel and Manuel during my checkout, yours sincere service made our trip so memorable. We definitely come back for another vacation. Thank you very much.
Sze Nga, 3-night trip

10/10 Excellent

The hotel is finished with excellent quality materials, the food surpassed my expectations and the entertainment was fun too. Everything was made very easy for guests and the staff were very welcoming, especially to my loud, energetic 8 and 6 year old boys. The star however was the beach, playa de muro is perfect for letting kids play in the sea for hours on end.
Miguel, 7-night trip

10/10 Excellent

Great hotel next to the beach

CheckIn process was wonderful. I forget her name but I think it was Carol (something with C) who checked us in and Maria who assisted her explained us the whole process. We could check in ealier and we were so thankful. Also did we got a room upgrade without additional cost. Someone helped us with our luggage and we could also enjoy the lunch in the hotel. The entertainment was cool. The Hotel was more on the kids side but we didn't care. The pool was nice and the beach very close. Unfortunately all the themed restaurant were fully booked and we could "only" enjoy the buffet restaurant. The selection and staff were great. Everything was very clean. We really enjoyed our stay and would be definitely come back next time. Thank you so much for everything!
Phuong-Anh, 4-night trip

10/10 Excellent

Great property on the east coast of the island, fantastic staff, good dining options, grocery store nearby (3 minute walk), EV charging stations, mini water park for kids (basic skids and fountains), beautiful views of the sea, nicely landscaped and maintained, rooftop pool and observation deck, multiple bars, air conditioned lounge with huge TV and tons of great seating options, fabulous entertainment team (dancing, singing, film/light projections) with a great message about saving the environment ❤️
Bobak, 2-night trip

10/10 Excellent

We came to Albufera Park with my 3 year old son for some autumn sun and we were really impressed with the hotel. I should start by saying this is a family hotel and it does that brilliantly, if you do not have children I probably wouldn’t recommend. The recent renovation means the whole place is really smart and the cleaners do a fantastic job of keeping up with everything, it was spotless. The food and drinks were varied and plentiful. I am a vegetarian and my son has a dairy allergy. Both were catered for although I must call out that the food labels (which had allergens on) were often on the wrong foods, as long as you are aware of that and check the food yourself it’s fine. The entertainment schedule is also really varied and includes fitness classes, evening shows, bands from outside the hotel, and even things like cocktail classes and Spanish fan making which my son really enjoyed! The kids club looked great but my son was too young, I’m sure they would have welcomed him but he’s happy in the sand of the beautiful beach that the hotel has direct access to. The other point to celebrate is the fact the hotel is doing a lot to be eco friendly, and not just shouting about it. No single use plastics, refillable cups when glass isn’t appropriate, and I love that the room key was a tag on our bracelets. All standard drinks are self service which we found really convenient and efficient but you can also go to the bar for a finer drink such as cocktails. Loved it.
Charlotte, 6-night trip

2/10 Terrible

I had a horrendous experience at Hotel Albufera Park booked through Expedia. Despite booking a superior double room, I was given a standard family room upon arrival. This inconvenienced me as I wanted "me time" away from my children. The room's location above the children's play area resulted in constant disturbances from early morning onwards. The exorbitant price I paid did not match the lack of basic amenities such as tea, coffee, water, and a minibar. The hotel staff claimed no record of my booking and suggested contacting Expedia for resolution, showing a lack of coordination. When I showed them a picture of the expected room, they demanded an additional fee. Andrei promised a room change but failed to deliver, leaving me in a mosquito and bed bug-infested room. The hotel did not provide Wi-Fi details, forcing me to rely on my phone's data. I encountered further issues, including a malfunctioning blow dryer and being presented with alcohol despite not being a drinker. Assistant Manager Cristina offered drinks and tea bags but failed to address the core issues. The bed had wheels, causing inconvenience and discomfort. When I expressed dissatisfaction, Cristina claimed no available rooms due to longer-staying guests, prioritizing them over my concerns. Reception staff member Andrei denied promising a room change. I reached out to Expedia, but the hotel claimed no available rooms for relocation. Absolute horrible experience

8/10 Good

8-night trip

10/10 Excellent

Tom, 7-night trip

10/10 Excellent

Anthony, 4-night trip

10/10 Excellent

It’s our 2nd time visiting this hotel and it didn’t disappoint, although was a bit busier with it being UK half term holidays. We returned due to his amazing this hotel is for families, all the staff are amazing with kids and there is so much to do - not just for kids but family activities and adult classes and fun entertainment sessions too. The beach is beautiful and not too busy if you move along a bit, and there is a nice nature park to take a walk in. Alcudia old town is worth a visit so we hired a car and we’re very glad we did. Free easy parking right outside the hotel. Would recommend and return in the future when our children are a bit older so that they can try different activities next time. Thank you to all of the staff - housekeeping, service staff, reception, kids clubs, entertainment - everyone looks like they enjoy working there and make it a very enjoyable stay.
Charlotte, 7-night trip

6/10 Okay

Jasodra, 5-night trip

10/10 Excellent

Mingfat, 4-night trip

10/10 Excellent

Brenda, 4-night trip

8/10 Good

Haitong, 2-night trip

10/10 Excellent

The best hotel we have ever been to!

Excellent hotel - the best we have ever been to. Great service and very friendly and polite staff. Amazing entertainment, lovely pools and excellent access to the beach! And where do I start with the food - you will be spoiled for choice and all food is seriously delicious!
Petra, 7-night trip

8/10 Good

Kristin, 4-night trip

10/10 Excellent

Aydin, 4-night trip

4/10 Poor

Monika, 12-night trip