Nestled in the mountains near Dorfbahn Gondola, Hotel Alpenherz offers a warm welcome with a breakfast buffet and endless activities. Hit the slopes with ski-in/ski-out access or unwind on the terrace after an ice-skating session. With racquetball courts, mini golf, and hiking trails nearby, guests have praised this hotel's perfect blend of adventure and relaxation.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Bar
Free breakfast
Ski facilities
Spa
Non-smoking
Free parking
Main amenities (12)
Daily housekeeping
Ski-in/ski-out access
Full-service spa
Free supervised childcare
Free area shuttle
Ski storage
Indoor tennis court
Sauna
Bar/lounge
Room service
Terrace
Garden
For families (6)
Supervised childcare (free)
Playground on-site
Fridge
Private bathroom
Television
Garden
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Classic Double Room, Balcony, Mountain View (Vogelsang)
Hotel Alpenherz allows you more time for skiing with ski-in/ski-out access. Guests can be pampered with deep-tissue massages at the spa. Other features include a bar/lounge, an indoor tennis court and a sauna. Ski storage is also available.
Languages
English, French, German
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 8 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Free supervised childcare
Pets
Pets not allowed
Parking
Free uncovered on-site self-parking
Off-site
Free area shuttle within 50 metres
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8:00 AM–10:00 AM
Bar/lounge
Room service
Snack bar/deli
Travelling with children
Mini golf
Free local shuttle
Playground
Free supervised childcare/activities
What to do
Tennis lessons
Racquetball/squash
Mini golf
Mountain biking
Canoeing
Pedal boating
Ice skating
Shopping
Bike tour information
Fishing
Hiking/biking trails nearby
Kayaking nearby
Snorkelling nearby
Zip-lining nearby
Sledging nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Hair salon
Free newspapers in reception
Luggage storage
Bike hire
Electric bike charging stations
Bike storage
Ski storage
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
18 holes of golf
Golf driving range on-site
Bike parking
Full-service spa
Indoor tennis courts
Sauna
Accessibility
Lift
Handrails in stairwells
Well-lit path to entrance
Ski
Ski-in/ski-out access
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Skiing lessons nearby
Snowboarding nearby
Ski hire shops
Snowshoeing nearby
Room amenities
Be entertained
43-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellnessbereich im Sommer mit Gebühr. Services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.60 per person, per night
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
State tax ID – ATU 74802957
Also known as
Hotel Alpenherz Gerlos
Hotel Alpenherz
Alpenherz Gerlos
Alpenherz
Hotel Alpenherz Hotel
Hotel Alpenherz Gerlos
Hotel Alpenherz Hotel Gerlos
Frequently asked questions
Does Hotel Alpenherz offer free cancellation for a full refund?
Yes, Hotel Alpenherz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Alpenherz?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Alpenherz?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Alpenherz?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Alpenherz and nearby?
Have fun with on-site activities such as mountain biking, rowing and fishing and improve your game at the on-site tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a garden.
What's the area around Hotel Alpenherz like?
Hotel Alpenherz is located by the river, a short 9-minute walk from Dorfbahn Gondola.
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Hotel Alpenherz Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
6 Aug 2024
The best service and hospitality.
Shahzad
Shahzad, 1-night trip
10/10 Exceptional
24 Jun 2023
Had a fantastic stay here. Extremely friendly and wonderful staff.
David
David, 2-night trip
10/10 Exceptional
20 Sept 2022
Worth a visit !!!!
This has to be one of the most under sold hotels. The quality of the hotel and owner were beyond our expectations. For me it over achieved it's 4x rating, with the quality of the accommodation and service offered. It should be noted that there was ample free parking at the front of the hotel which had not been mentioned in the write up, nor had the fact that Breakfast was also offered within the standard price and this again was exceptional.
John
John, 1-night trip
10/10 Exceptional
12 Feb 2025
Mooi hotel op korte afstand van skiliften.
Zeer hartelijk ontvangen. Aardige eigenaar.
Goede locatie, fijne bedden.
Mochten na het uitchecken auto nog even laten staan om nog een paar uurtjes te skieen.
Verified traveller
1-night trip
10/10 Exceptional
22 Sept 2024
Brian
Brian, 2-night trip
10/10 Exceptional
16 Sept 2024
Eine tolle Unterkunft, in sehr guter Lage und sehr gutem Service. Mitarbeiter sind sehr freundlich und erfüllen jeden Wunsch. Gerne jederzeit wieder, sehr zu empfehlen.
Sascha
Sascha, 3-night trip
10/10 Exceptional
10 Sept 2024
Freundlich in jeder Hinsicht. Sehr hilfsbereiter Chef. Saubere Zimmer. Kommen gerne wieder.
Hanspeter
Hanspeter, 2-night trip
10/10 Exceptional
24 Aug 2024
Grosszügige schöne Zimmer, sehr freundliche und aufmerksame Gastgeber, tolles Frühstück
Bruno
Bruno, 1-night trip
10/10 Exceptional
16 Aug 2024
Alpenherz ❤️
Super Hotel ❤️ et meget behageligt ophold venlig i mødekommende dejlig seng skøn morgenmad
Virkeligt et besøg vær 🥰😊
Flemming
Flemming, 3-night trip
10/10 Exceptional
5 Aug 2024
Roligt familie hotel i udkanten af Gerlos
Fantastisk rar og behagelig vært på dette lille hotel.
Henrik
Henrik, 2-night trip
10/10 Exceptional
28 Jul 2024
Flemming
Flemming, 17-night trip
10/10 Exceptional
27 Jul 2024
Jeanette
Jeanette, 2-night trip
10/10 Exceptional
27 Jul 2024
Smukt Hotel
Smukt hotel med en venlig og hjælpsom vært. Super dejlig morgenmad, og dejlig seng. Håber ikke det er sidste gang vi besøger dette dejlige sted.
Peter Michael
Peter Michael, 4-night trip
10/10 Exceptional
12 Jul 2024
Flot, rent og pænt hotel, helt i top. Meget fin og personlig betjening
Ligger centralt for gode Vandreture i den flotte natur
Birte Bay
Birte Bay, 3-night trip
10/10 Exceptional
3 Jul 2024
Genieten in Gerlos
We hebben een heerlijke week gehad in het Alpenherz hotel Heel vriendelijk ontvangst waardoor je je gelijk thuis voelde . Het hotel was super schoon en de eigenaar deed er alles aan om het naar de zin te maken. Een echte aanrader op loopafstand van Gerlos en de kabelbanen
Martin
Martin, 7-night trip
10/10 Exceptional
4 Mar 2024
3 minuten lopen van skilift. Goed en uitgebreid ontbijt. Zeer schoon. Vriendelijk personeel.
Mario
Mario, 4-night trip
10/10 Exceptional
27 Feb 2024
Sehr zentral gelegenes familiäres Hotel
Wir haben dort drei Nächte mit unserer kleinen Tochter verbracht. Die Inhaber und das Personal waren alle außerordentlich freundlich und hilfsbereit. Wir kommen gerne wieder.
Jens
Jens, 3-night trip
10/10 Exceptional
13 Feb 2024
Top
Prima vriendelijk personeel en perfect
joop
joop, 4-night trip
10/10 Exceptional
7 Jan 2024
Rachel
Rachel, 5-night trip
10/10 Exceptional
3 Jan 2024
Karolien
Karolien, 2-night trip
10/10 Exceptional
29 Aug 2023
Formidable
Super accueil, dévouement parfait de l'ensemble du personnel, notamment lors de l'arrivée vu mes problématiques liées à la réservation. Tout a été parfait, du début jusqu'à la fin du séjour. À recommander sans soucis.
Nicolas
Nicolas, 5-night trip
10/10 Exceptional
16 Aug 2023
Wir waren kurzfristig im August im Alpenherz und hatten eine schöne, sehr angenehme Zeit. Das Hotel, unser Zimmer, das Frühstück sowie die Gastgeber sind ohne weiteres empfehlenswert und man fühlt sich sehr willkommen.
Erholsame Tage in einer schönen Landschaft.
Florian
Florian, 4-night trip
10/10 Exceptional
31 Jul 2023
Kokemisen arvoinen
Erittäin ystävällinen henkilökunta, huippu aamiainen, mukava huone ja upea ympäristö.