Located in the mountains, Eira do Serrado Hotel & SPA offers a serene escape with a relaxing spa, indoor pool, and arcade/game room. Enjoy breakfast at the on-site restaurant or cozy up by the fireplace in the lobby.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
24/7 front desk
Bar
Spa
Gym
Pool
Main amenities (12)
Daily housekeeping
Restaurants and 2 bars/lounges
Full-service spa
Indoor pool
Fitness centre
Sauna
Steam room
Hot tub
Room service
Babysitting
Airport shuttle
Limo/town car service
For families (6)
Free cots/infant beds
Babysitting (surcharge)
Private bathroom
Terrace
Daily housekeeping
Laundry facilities
The current price is RM646
RM646
RM692 total
includes taxes & fees
15 Aug - 16 Aug
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Suite
Suite
Highlights
Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Bidet
Bathrobes
Hairdryer
Sleeps 3
1 King Bed
View all photos for Standard Double Room Single Use
When visiting Camara de Lobos, Eira do Serrado Hotel & SPA is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body scrubs or body treatments. Other highlights include 2 bars/lounges, an indoor pool and a fitness centre. Fellow travellers love the helpful staff.
Languages
English, French, German, Portuguese, Spanish
At a glance
DONE
Hotel size
25 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
2 bars/lounges
Restaurant
Room service
Snack bar/deli
Travelling with children
Babysitting (surcharge)
What to do
Pool table
Hiking/biking trails nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2001
Safe-deposit box at front desk
Terrace
Fireplace in reception
Fitness centre
An indoor pool
Arcade/games room
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible parking
Accessible airport shuttle
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes
Sleep well
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and body treatments.
Dining
On-site venue – This restaurant only serves breakfast. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 55 per person (one-way)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for an additional charge
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts major credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Also known as
Estalagem Eira Serrado Hotel Camara de Lobos
Estalagem Eira Serrado Hotel
Estalagem Eira Serrado Camara de Lobos
Estalagem Eira Serrado
Eira Serrado Hotel Camara de Lobos
Eira Serrado Camara de Lobos
Eira do Serrado Hotel SPA
Eira Do Serrado & Camara Lobos
Eira do Serrado Hotel & SPA Hotel
Eira do Serrado Hotel & SPA Camara de Lobos
Eira do Serrado Hotel & SPA Hotel Camara de Lobos
Frequently asked questions
Does Eira do Serrado Hotel & SPA offer free cancellation for a full refund?
Yes, Eira do Serrado Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Eira do Serrado Hotel & SPA?
Yes, there's an indoor pool.
Are pets allowed at Eira do Serrado Hotel & SPA?
Sorry, pets aren't allowed.
Is parking offered on site at Eira do Serrado Hotel & SPA?
Yes, there's free self parking.
Is an airport shuttle service offered by Eira do Serrado Hotel & SPA?
Yes, an airport shuttle is available. The charge is EUR 55 per person one-way.
What are the check-in and check-out times at Eira do Serrado Hotel & SPA?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Eira do Serrado Hotel & SPA?
No, this hotel doesn't have a casino, but Madeira Casino (19-min drive) is nearby.
What is there to do at Eira do Serrado Hotel & SPA and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Eira do Serrado Hotel & SPA also has 2 bars, an indoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Eira do Serrado Hotel & SPA?
Yes, there's an on-site restaurant that offers al fresco dining.
Does Eira do Serrado Hotel & SPA have any outdoor private spaces?
Yes, every room features a balcony.
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Eira do Serrado Hotel & SPA Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
View
Service staff
Room
Location
Breakfast
Spa
Restaurant
Value
Valley
Balcony
Reviews
10/10 Excellent
8 Jul 2025
Staff lovely, very attentive to all needs.
Rodney
Rodney, 3-night trip
10/10 Excellent
26 May 2025
Amazing stay, views, property, staff. All amazing- would stay again
Amanda
Amanda, 1-night trip
8/10 Good
11 Mar 2025
Excellent hotel but very remote
Sai
Sai, 3-night trip
10/10 Excellent
26 Oct 2024
Best Hotel ever. View from the room is stunning! Need to try it once in a lifetime!
Tamas
Tamas, 1-night trip
10/10 Excellent
18 Apr 2023
The location, views, restaurant, huge value for price.
Kevin
Kevin, 1-night trip
10/10 Excellent
10 Oct 2024
Great stay, a little out of the way with nothing else in walking distance. The restaurant is average, decent breakfast is included. Higher rated places to eat just 20 minutes away.
Israel
Israel, 2-night trip
8/10 Good
8 Jan 2024
Would stay here again
Very service minded staff. Wonderful location good value for money
Jaap
Jaap, 14-night trip
8/10 Good
25 Sept 2022
Good clean hotel with amazing view.
Roman
Roman, 3-night trip
10/10 Excellent
16 Oct 2023
This is probably the best hotel I've ever stayed in due to the exceptional surroundings!! Staff was friendly, breakfast and restaurant were good, and staff was very friendly and helpful.
James
James, 8-night trip
8/10 Good
30 Mar 2024
Great location with amazing views. Spa was nice too. A little tired in places but everyone very friendly
Stephen
Stephen, 1-night trip
8/10 Good
29 Aug 2023
Beds were firm , breakfast average , but hotel otherwise very good
d
d, 4-night trip
10/10 Excellent
31 Dec 2023
Really easy to go to Pico do Arierio from the hotel, a must to do.
The view from the room was beautiful and quiet.
Manoline
Manoline, 2-night trip
8/10 Good
26 Nov 2024
Only reception staff makes a difference here! Very friendly and helpful!
Breakfast is quite bad, including the service. The area is of course fantastic but the hotel is quite outdated and requires renovation.
Yulia
Yulia, 2-night trip
10/10 Excellent
29 Nov 2024
What an amazong stay. Obviously the views were stunning, but on top of the view the included amenities for the price, you cant beat it. Breakfast was inlcuded and made on the spot. I stayed during off season, late November. I felt like I had thr place to myself. I love that every room includes a view.
I just wish I had more time.
Amanda
Amanda, 1-night trip
10/10 Excellent
27 Jan 2023
Best regards for hotel’s staff
Maria
Maria, 1-night trip
10/10 Excellent
18 Oct 2023
Perfect place at more than 1.000 m above sea level. Perfect staff, room, SPA, breakfast. I would certainly turn back here.
Flavio
Flavio, 2-night trip
10/10 Excellent
1 Jul 2023
We had a wonderful stay up in the mountains at this hotel. The staff was friendly and the room was great with a great view of the mountains right from the balcony. We enjoyed breakfast in the morning with a gorgeous view of the mountains and valley and the pool and hot tub after day of exploring downtown Madeira and an afternoon of hiking in the mountains.
Nicole
Nicole, 5-night trip
8/10 Good
31 May 2024
Amazing view.
We had a wonderful stay. Beautiful view. Free parking, very comfortable bed. Friendly staff and good facilities. Variety at breakfast, good value for money.
The breakfast was not always very hot and would have appreciated more toiletries in the bathroom. Overall a very comfortable stay. Thank you.
Laura
Laura, 3-night trip
10/10 Excellent
24 Jan 2024
Fabulous
Ramute
Ramute, 1-night trip
10/10 Excellent
24 Jun 2024
M
Francois
Francois, 1-night trip
8/10 Good
13 Mar 2023
5 star view 3 star hotel
The location is 5 Stars……. Amazing view.
The hotel os very much a 3 star option. Things are fine, but nothing more than that.
Nina
Nina, 5-night trip
10/10 Excellent
30 Dec 2022
Customer service amazing
ISMAEL
10/10 Excellent
25 Mar 2023
Nice hotel in the mountains
We have a lot of activities and arrived late like 1800. SPA closed early, very bad, shops near closed. Bad resturant, don´t eat tuna.
Peter
Peter, 1-night trip
10/10 Excellent
22 Sept 2022
Super mat
Verified traveller
1-night trip
4/10 Poor
8 Jan 2024
Amazing view but that’s about it
The hotel is offering an amazing view . Really really spectacular! The jacuzzi is also extremely nice. And that’s about it or nearly . The hotel is old . Swimming pool is too cold. Most of the food , we didn’t like. The break first is extremely industrial. People are nice, don’t get me wrong but this hotel needs a complete new approach and needs to be refreshed and renovated .