Excellent customer service from Maria.
Due to allergies to smells, I didn’t appreciate the artificial scent in the lobby. Please be mindful that a lot of people have sensitivity issues that are caused from TOXIC air Fresheners!
Good Breakfast, limited options if you are VEGAN 🌱 , perhaps some baked beans on buffet would have helped. Music selection in breakfast room first thing in the morning was irritating, blaring rock and pop. Gentle music would be more appropriate to the senses, especially while waking up and eating breakfast.
Room is stock standard and worn, but does the job. Curtains were stained or ripped. Bed sunken in the middle but still comfortable. Shower grouting needed bleach as it was full of mould, and bathroom sink didn’t drain properly. But as long as you have somewhere to sleep and shower, it’s ok because you are not really there for the hotel room.
Overall an average experience.