Our stay was marked by having to change rooms 3 times upon arrival, as each and every room was covered in hair. This extended to the bedsheets and blankets with curly short hair everywhere. The neighbourhood is also sketchy, one side is the high-end New York cafe, unfortunately this side is rough. Another let down was that the pool shown in images is 30 euro per person per visit, which is highway robbery. When we finally got an appropriately clean room the in room laundry was appreciated and the space was comfortable. The shower leaks profusely on the floor whenever used, but extra towels were the solution. The breakfast buffet was good, and the staff were good. A special thank you to Jozef (sp) on the front desk, who put in as much effort as possible to turn around a bad first impression and correct our room issue.