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Hotel Riu Madeira - All Inclusive

4.0 star property
Santa Cruz beach hotel with 2 restaurants and spa

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Photo gallery for Hotel Riu Madeira - All Inclusive

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Exterior
Exterior
Aerial view
Reception
Rejuvenated in 2022, Hotel Riu Madeira - All Inclusive is a tranquil retreat by the ocean. Indulge in a breakfast buffet and unwind at one of the three pools or treat yourself to a spa massage.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free breakfast
  • Bar
  • Electric vehicle charging point
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Free area shuttle
  • Fitness centre
  • Self parking
  • Children's pool
  • Conference centre
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is RM1,093
RM1,156 total
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room, Balcony

View from room

Single Room, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Ceiling fan
  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room, Balcony, Partial Sea View

View from room

Double Room, Balcony, Partial Sea View

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Ceiling fan
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Suite, Balcony

In-room safe, free cots/infant beds, free WiFi, bed sheets

Junior Suite, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View

View from room

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Ceiling fan
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, Balcony

View from room

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Ceiling fan
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

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9.4 out of 10, Exceptional, (41)
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About the area

Map
Praia dos Reis Magos, Santa Cruz, 9125-024

What's nearby

  • Reis Magos Beach - 4 min walk - 0.4 km
  • Madeira Botanical Garden - 10 min drive - 9.0 km
  • Palheiro Gardens - 12 min drive - 7.0 km
  • Funchal Farmers Market - 12 min drive - 10.2 km
  • CR7 Museum - 13 min drive - 11.2 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 14 min drive
  • Free local area shuttle

Restaurants

  • ‪Praia dos Reis Magos - ‬5 min walk
  • ‪La Carbonara Garajau - ‬12 min walk
  • ‪Restaurante Churrascaria O Saúl - ‬20 min walk
  • ‪Laranjinha - ‬3 min walk
  • ‪Residencial Klenks Café - ‬17 min walk

About this property

Hotel Riu Madeira - All Inclusive

Hotel Riu Madeira - All Inclusive is a great choice for your beach stay in Santa Cruz, putting you near activities such as scuba-diving. Guests in the mood for pampering can indulge in massages at the spa, and there's fun for everyone with the 2 outdoor pools and indoor pool. Dining choices include 2 restaurants, and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive hotel include a fitness centre, a children's pool and a terrace. Fellow travellers say great things about the helpful staff.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included

Land activities

Fitness facilities
Spa facilities
Limited spa services

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, French, German, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 327 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (EUR 5 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Off-site

    • Free area shuttle within 13 kilometres
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 4 bars/lounges
  • Water dispenser

Travelling with children

  • Children's pool
  • Free local shuttle

What to do

  • Tennis
  • Concerts/live shows
  • Evening entertainment
  • Scuba-diving nearby

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Main restaurant – On-site restaurant.
Kulinarium – On-site fine-dining restaurant. Reservations are required. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Uncovered self-parking costs EUR 5 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Riu Palace Madeira Canico
Hotel Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira Canico
Riu Palace Madeira
Hotel Riu Palace Madeira All Inclusive
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
Riu Palace Madeira Inclusive
Hotel Riu Madeira
Hotel Riu Palace Madeira
Riu Madeira All Inclusive
Hotel Riu Madeira All Inclusive
Hotel Riu Palace Madeira All Inclusive
Hotel Riu Madeira - All Inclusive Hotel
Hotel Riu Madeira - All Inclusive Santa Cruz
Hotel Riu Madeira - All Inclusive Hotel Santa Cruz

Frequently asked questions

Does Hotel Riu Madeira - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Madeira - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Madeira - All Inclusive?

Yes, there are 2 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at Hotel Riu Madeira - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Riu Madeira - All Inclusive?

Yes. Self-parking costs EUR 5 per day. Electric car charging is available.

What are the check-in and check-out times at Hotel Riu Madeira - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Hotel Riu Madeira - All Inclusive?

No, this hotel doesn't have a casino, but Madeira Casino (14-min drive) is nearby.

What is there to do at Hotel Riu Madeira - All Inclusive and nearby?

Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Riu Madeira - All Inclusive also has 4 bars and an indoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near Hotel Riu Madeira - All Inclusive?

Yes, there are 2 on-site restaurants.

Does Hotel Riu Madeira - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Riu Madeira - All Inclusive like?

Hotel Riu Madeira - All Inclusive is a short 4-minute walk from Reis Magos Beach and 13 minutes' walk from Ponta da Oliveira.

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Hotel Riu Madeira - All Inclusive Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

We went for our honeymoon and had an amazing time
Josefina, 6-night trip

10/10 Exceptional

Excellent service, friendly staff
Janet, 2-night trip

10/10 Exceptional

Excellent hotel
adriana, 1-night trip

10/10 Exceptional

We loved spending our honeymoon here! It’s beautiful and comfortable. The staff was always nice and the rooms were clean. Highly recommend!
Tonya, 8-night trip

8/10 Very good

Nice and clean
Sulma, 5-night trip

10/10 Exceptional

Very clean and quiet.All food were delicious.
Stanislav, 7-night trip

8/10 Very good

Buffet quality was only good, Food Variety is repetitive and boring. Restaurant excellent. Staff excellent.
Richard Joseph, 9-night trip

10/10 Exceptional

Great stay with family! Workers were all pleasant and friendly and helpful. Very close to the airport and Funchal which are huge benefits.
Lawrence Wing-KI, 9-night trip

10/10 Exceptional

Would come back to this hotel!
We booked here very last minute for a 4 night stay in January. We've previously stayed at Hotel Riu in Gran Canaria so wanted to use them again. It was very good value for money and breakfast, lunch, dinner and drinks were included. I liked the fact that you could get drinks at any time so tea, coffee etc. was in abundance. The food is similar to other Riu hotel and you just have to find the "specials" for the day, e.g. fish. Staff were friendly and helped us book an excursion to see the island. Due to the time we went, there were only a few children there. Rooms were very spacious and the shower pressure was very good. The set up of the bathroom meant that water didn't go everywhere when showering. As the Sun hit the room we were in everyday, it did get hot and the air con never seemed like it could get the room cold enough. Luckily, there was also a ceiling fan.
Meeny, 4-night trip

10/10 Exceptional

All and all a great stay
David Dias, 7-night trip

10/10 Exceptional

Food was great, staff was amazing so polite and helpful. Very clean in a nice quiet location.
DANIEL, 7-night trip

10/10 Exceptional

Very nice resort. Buffet food was good. Nice pool area and friendly staff.
Gregory, 5-night trip

8/10 Very good

The hotel only had one speciality resturant and the meal was rushed, only allowed one hour in there.
ann, 7-night trip

8/10 Very good

Very friendly staff, good variety of food and great hotel. My only recommendation is to either fully revamp the a la carte restaurant or else.
Eugen, 6-night trip

10/10 Exceptional

Great location
Mardelle, 3-night trip

10/10 Exceptional

Beautiful, lovely and amazing Enjoyed meal times, and all drinks and activities like swimming, walking about , .
Paul, 1-night trip

10/10 Exceptional

Awesome all inclusive, small scale so not as hectic and crowded as some all inclusives. Beautiful views of the ocean and excellent food!
Nigel, 2-night trip

10/10 Exceptional

This was the first time we have ever stayed at a RIU resort and we were not disappointed. The staff were all wonderful. Big shout out to the bartenders and wait staff for their friendliness.
Elizabeth, 10-night trip

10/10 Exceptional

Fantastic hotel, highly recommend
An amazing hotel, very clean, staff were very attentive, the food and drinks were fantastic cannot wait to make a return trip.
Jennifer, 7-night trip

8/10 Very good

Nice vacation
Susan, 9-night trip

10/10 Exceptional

The staff is very friendly and responsible
Inara, 7-night trip

10/10 Exceptional

Great staff special front desk and restaurant service.
Magda, 5-night trip

10/10 Exceptional

Very recommended! Good food, great service, good facilities. Will go back for sure .
Silvia, 6-night trip

10/10 Exceptional

Fantastic stay! Great location with incredible views, very safe and quiet. Hotel looked very good and the food was fantastic. For sure one to return to!
Monica, 4-night trip

10/10 Exceptional

Loved everything
Lakeena, 5-night trip