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Grand Royale Apartment Complex & Spa

3.5 star property
Ski hotel with free ski shuttle, near Bansko Gondola Lift

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Photo gallery for Grand Royale Apartment Complex & Spa

Breakfast, lunch, dinner served; international cuisine
Breakfast buffet
Exterior
Indoor pool, open 9:00 AM to 8:00 PM, pool loungers, lifeguards on site
Business centre
In the heart of Bansko, Grand Royale Apartment Complex & Spa offers a family-friendly haven. Unwind on the sun-kissed terrace or indulge in a rejuvenating spa treatment, from aromatherapy to sports massage and facial. With an international restaurant serving kids' meals, free WiFi, and an arcade/game room for entertainment.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Ski facilities
  • 24/7 front desk
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free ski shuttle
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Room service

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Microwave
  • Private bathroom
  • Living room

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Studio

Minibar, soundproofing, free cots/infant beds, free WiFi

Standard Studio

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Fridge
TV
Clothes dryer
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom, Non Smoking

Minibar, soundproofing, free cots/infant beds, free WiFi

Apartment, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Fridge
TV
Clothes dryer
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Minibar, soundproofing, free cots/infant beds, free WiFi

Apartment, 2 Bedrooms, Non Smoking

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Fridge
TV
  • 80 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Similar properties

Sauna, steam room, body treatments, aromatherapy, hot stone massages

Saint George Palace

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
8.8 out of 10, Excellent, 179 reviews
The price is RM236
RM267 total
includes taxes & fees
10 Sept - 11 Sept
Saint George Palace
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About the area

Map
3 Todorini Ochi Str, Bansko, 2770

What's nearby

  • Bansko Ski Resort - 8 min walk - 0.7 km
  • Vihren - 13 min walk - 1.2 km
  • Bansko Gondola Lift - 13 min walk - 1.2 km
  • Holy Trinity Church - 3 min drive - 1.9 km
  • Ski Bansko - 18 min drive - 8.8 km

Getting around

  • Sofia (SOF) - 142 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Chateau Antique - ‬7 min walk
  • ‪The House - ‬7 min walk
  • ‪Ginger - ‬8 min walk
  • ‪Victoria - ‬10 min walk
  • ‪Бай Миле - ‬6 min walk

About this property

Grand Royale Apartment Complex & Spa

Grand Royale Apartment Complex & Spa features a free ski shuttle and puts you near winter activities such as downhill skiing, snowboarding and cross-country skiing. You can visit the spa to indulge in hot stone massages, body wraps or aromatherapy, and international cuisine is served at Grand Royale, which is open for breakfast, lunch and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include dryers and fridges. Skiers will appreciate access to ski storage. Fellow travellers say good things about the room service.

Languages

Bulgarian, English

More about this property

VISIBILITY

At a glance

Hotel size

    • 74 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 10 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking
    • On-site parking is limited
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Free ski shuttle

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Children's menu
  • Lifeguard on-site

What to do

  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business centre
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Accessibility

  • Lift
  • Step-free path to entrance

Ski

  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
ROOM

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Dryer

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Grand Royale – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Lobby bar – On-site bar. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: BGN 1.50 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of BGN 20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Grand Royale Apartment Complex Hotel Bansko
Grand Royale Apartment Complex Hotel
Grand Royale Apartment Complex Bansko
Grand Royale Apartment Complex
Royale Complex & Spa Bansko
Grand Royale Apartment Complex & Spa Hotel
Grand Royale Apartment Complex & Spa Bansko
Grand Royale Apartment Complex & Spa Hotel Bansko
HELP_OUTLINE

Frequently asked questions

Does Grand Royale Apartment Complex & Spa offer free cancellation for a full refund?

Yes, Grand Royale Apartment Complex & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Royale Apartment Complex & Spa?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Grand Royale Apartment Complex & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Royale Apartment Complex & Spa?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

Is an airport shuttle service offered by Grand Royale Apartment Complex & Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grand Royale Apartment Complex & Spa?

Check-in start time: 2 PM; check-in end time: 10 PM. There's a charge of BGN 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Grand Royale Apartment Complex & Spa and nearby?

Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Royale Apartment Complex & Spa also has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Grand Royale Apartment Complex & Spa?

Yes, Grand Royale offers international cuisine.

Does Grand Royale Apartment Complex & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grand Royale Apartment Complex & Spa like?

Grand Royale Apartment Complex & Spa is a short 11-minute walk from Bansko Ski Resort and 12 minutes' walk from Bansko Gondola Lift.

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Grand Royale Apartment Complex & Spa Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Breakfast
Service staff
Location
Room

Reviews

10/10 Excellent

Nice hotel with swimming pool, close to ski lift area
Radka, 2-night trip

10/10 Excellent

Everything was excellent and very clean.

8/10 Good

The hotel is very clean and quiet . Location is okay and staff is very helpful and friendly! The one bedroom apartment is super spacious and in a nice layout. It’s perfect for a family stay with kids . Few things that can be improved are that the ventilation and air flow in the lobby, rooms and common areas very low and definitely needs more air . Also breakfast should be more diverse and not same options every day. But overall the hotel is Very Good . Will probably come back next time we visit Bansko.
Blagoy, 4-night trip

10/10 Excellent

It was a brilliant place for our anniversary trip, the staff were friendly, the apartment was clean and the breakfast in morning was lovely. (Scramble eggs were heavenly). My only note would be that the apartment wasn’t really soundproof as we could hear our neighbours both above and next to us walking around and talking quite loudly. We’re heavy sleepers so it’s wasn’t a problem for us, but it’s not quite ‘soundproof’ as the listing says. That’s the only fault in the whole experience. Besides that it was great!
Yiana, 7-night trip

10/10 Excellent

martin, 7-night trip

8/10 Good

Very good experience

We had a very pleasant and comfortable stay. Our 2- bedroom apartment was clean and spacious, the kitchen had sufficient amount of utensils and plates. We brought our own coffee machine, if we had not, there would not be a way for us to make our own coffee (we prefer it first thing in the morning, before dressing to go for breakfast to the restaurant). We appreciated that there was a kitchen towel and a feet towel (something that is missing in many other Bulgarian rental units), as well as bath robes and slippers for everyone. The beds were a bit hard for us but there was a variety of pillows which was good. Excellent wifi signal and a wide variety of TV programs. All in all, great apartment. We had breakfast included, some of the other guests of the hotel had also dinner included. We preferred to not include the dinner but ended up eating in the restaurant's hotel all 3 evenings and it seemed to us that we would have had a greater variety of food to choose from if we had the dinner included. At least we could see that there was a big variety of deserts in the all-you-can-eat dinner option compared to our 3 possible desserts to order. The service at the restaurant could have been better. In 2 of our 3 meals my meal arrived with a great delay -after the rest of the family had finished theirs.
3-night trip

2/10 Terrible

desmond, 3-night trip

10/10 Excellent

Everything was great. Would def go there again!
Vesna, 2-night trip

10/10 Excellent

Dragosh, 7-night trip

8/10 Good

Martin, 2-night trip

4/10 Poor

Meir, 5-night trip

10/10 Excellent

Very pleasant and comfortable

The hotel was value for money. We stayed in Bansko for a whole week for our ski holidays. However, at the beginning of our holiday we stayed in a different hotel. We stayed at Grand Royale only for 4 days at the end of the trip. The breakfast was really nice and full of different things to suit all tastes. The room was spacious and very clean. The staff at the hotel was very friendly and helpful at all times. Although the gondola is not very far from the hotel, the hotel has a free shuttle bus to take guests to the gondola. The hotel is not only beautiful but it has all kind of things like playground areas and spa.
Edwin, 3-night trip

10/10 Excellent

Great location! 😊😊
Ionut, 5-night trip

10/10 Excellent

3-night trip

10/10 Excellent

Enfes kış tatilimiz.

Eşim ile kış tatili yapmak için haftasonumuzu bu otelde geçirmek istedik. Odanın kullanım alanının büyüklüğü rahatlığı konforu bizi çok memnun etti. Eşimin doğum gününü kutlamak için süprizime destek veren otel personelinden ayrıca çok memnun kaldım. Kutlama sonrası bize armağan edilen ev yapımı şarap ise muhteşemdi. Herşey için çok teşekkür ederiz. Herkese de tavsiyemdir.
Kadir, 2-night trip

10/10 Excellent

Stayed before so know the property quite well. I like location 15min walk to town centre. Sauna, steamroom & Swimming pool are excellent. Everywhere is spotlessly clean. Staff are friendly & provide excellent service. Shuttle bus to & from Gondola, clean, reliable & punctual. Asked for extra blanket for my room one evening & received within 10mins.
7-night trip

8/10 Good

The hotel offers you all the facilities in good price.However, the breakfast and cleanliness are areas that need improvement.
5-night trip

10/10 Excellent

Worm property and staff. Good spa and food. I recomend.
4-night trip

10/10 Excellent

Spacious apartment and lovely hotel. Easily walkable to main street and gondola. We were there for New Year’s Eve and the staff organised a great evening with entertainment and fireworks - excellent night. Staff worked really hard- thank you!
7-night trip

6/10 Okay

eran, 2-night trip

10/10 Excellent

PANAGIOTIS, 3-night trip

10/10 Excellent

Evangelos, 1-night trip

10/10 Excellent

4-night trip

8/10 Good

Bernard, 7-night trip

10/10 Excellent

Bansko best value spa retreat! Beats Kempinski

An amazing hotel with a magical spa retreat. Loved the room and the views. Best massages i’ve had for a long time! Room services food was okay but the staff are so friendly which made up for it! Free shuttles to the gondola also helped getting out early and saved us the walk. Definitely would stay again if i get back to bansko!
tony, 7-night trip