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Shangri-La Toronto

5.0 star property
Luxury hotel with 2 restaurants, near CF Toronto Eaton Centre

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Photo gallery for Shangri-La Toronto

Exterior
Ballroom
Premium bedding, minibar, in-room safe, desk
Terrace/patio
Turkish bath/hammam, body treatments, hydrotherapy, aromatherapy
Escape to Shangri-La Toronto, a serene oasis near the CN Tower and Metro Toronto Convention Centre. Treat yourself to a rejuvenating spa experience at Miraj Hammam Spa, take in al fresco dining with city views or enjoy yoga classes at the 24-hour gym.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Hot tub
  • 24-hour room service

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Television
  • Garden
The current price is RM1,536
RM1,840 total
includes taxes & fees
19 Apr - 20 Apr

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

View from room

Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout curtains
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Shangri-La)

Premium bedding, minibar, in-room safe, desk

Suite (Shangri-La)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 204 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Garden)

Premium bedding, minibar, in-room safe, desk

Suite (Garden)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Terrace, City View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout curtains
  • 76 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite (Specialty)

Premium bedding, minibar, in-room safe, desk

Signature Suite (Specialty)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 87 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Owner)

Premium bedding, minibar, in-room safe, desk

Suite (Owner)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 102 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Fairmont Royal York

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
9.0 out of 10, Wonderful, 6,444 reviews
The price is RM763
RM914 total
includes taxes & fees
18 Apr - 19 Apr
Fairmont Royal York
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About the area

Map
188 University Avenue, Toronto, ON, M5H 0A3

What's nearby

  • Metro Toronto Convention Centre - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 10 min walk - 0.9 km
  • Rogers Centre - 12 min walk - 1.0 km
  • Scotiabank Arena - 12 min walk - 1.0 km
  • CN Tower - 12 min walk - 1.0 km

Getting around

  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 12 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 27 min drive
  • Exhibition Station - 6 min drive
  • Union Station - 9 min walk
  • Bloor Station - 10 min drive
  • King St West at University Ave West Side Stop - 3 min walk
  • Queen St West at University Ave Stop - 3 min walk
  • St Andrew Station - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Elephant & Castle - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Cafe Landwer - ‬2 min walk
  • ‪Pizzeria Libretto - ‬3 min walk
  • ‪Soho House - ‬1 min walk

About this property

Shangri-La Toronto

Shangri-La Toronto is just 1.9 mi (3.1 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Bosk, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: King St West at University Ave West Side Stop is 3 minutes and Queen St West at University Ave Stop is 3 minutes.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish
VISIBILITY

At a glance

Hotel size

    • 202 rooms
    • Arranged over 66 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 19
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g. directions)
    • For any questions, please contact the property using the information on the booking confirmation
    • The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 23 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site valet parking (CAD 68 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas

Facilities

  • Built in 2012
  • ATM/banking
  • Garden
  • Terrace
  • Fireplace in reception
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • IPad
  • 48-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bosk – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Lobby Lounge – This lobby lounge only serves breakfast. Open daily.
Giovane Caffe – On-site coffee shop. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 56 for adults and CAD 56 for children
  • Airport shuttle service is offered for an extra charge of CAD 199 per vehicle (return)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 July to 28 July:
  • Spa

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 125 per accommodation (may vary based on length of stay)

Parking

  • Valet parking costs CAD 68 per night with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-la hotel Toronto
Shangri-la Toronto
Shangri La Toronto
Shangri-La Toronto Hotel
Shangri la hotel Toronto
Shangri-La Toronto Toronto
Shangri-La Toronto Hotel Toronto

Frequently asked questions

Does Shangri-La Toronto offer free cancellation for a full refund?

Yes, Shangri-La Toronto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Toronto?

Yes, there's an indoor pool.

Are pets allowed at Shangri-La Toronto?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 23 kg per pet. There's a charge of CAD 125 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Shangri-La Toronto?

Yes. Valet parking costs CAD 68 per night. Electric car charging is available.

Is an airport shuttle service offered by Shangri-La Toronto?

Yes, an airport shuttle is available. The charge is CAD 199 per vehicle return.

What are the check-in and check-out times at Shangri-La Toronto?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Shangri-La Toronto?

No, this hotel doesn't have a casino, but Casino Woodbine (23-min drive) and Woodbine Racetrack (25-min drive) are both nearby.

What is there to do at Shangri-La Toronto and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Toronto also has 2 bars, an indoor pool and a 24-hour fitness centre, as well as a sauna and a garden.

Are there restaurants at or near Shangri-La Toronto?

Yes, there are 2 on-site restaurants, featuring al fresco dining.

Does Shangri-La Toronto have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Shangri-La Toronto like?

Shangri-La Toronto is in Downtown Toronto, a short 3-minute walk from King St West at University Ave West Side Stop and 8 minutes' walk from Metro Toronto Convention Centre.

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Shangri-La Toronto Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

It was a beautiful stay from start to finish. We were greeted with a smile, prompt service, and you just had the feeling that they wanted to do anything for the customer.
Rob, 1-night trip

10/10 Exceptional

Pretty much perfect
Dead quiet, smelled clean but not overly fragranced, and every employee I encountered was helpful and polite. Nice little steam room in the gym changing rooms.
Tara, 1-night trip

10/10 Exceptional

10/10 would recommend! The hotel, the service, the ambiance, the pool, everything about this hotel is top tier. No complaints at all
Shane, 3-night trip

10/10 Exceptional

Excellent customer service
Jeffrey, 2-night trip

10/10 Exceptional

Wonderful stay
Service was wonderful, comfy beds, no noise from other rooms.
Jennifer, 2-night trip

10/10 Exceptional

Great location close to everything. Hotel is beautiful and quiet.
Robert, 7-night trip

10/10 Exceptional

Excellent stay
Megan, 2-night trip

10/10 Exceptional

This is our 2nd stay at this property; we love location, facility, excellent service.
Nino, 4-night trip

10/10 Exceptional

Fantastic hotel highly recommend staying here.
Darryl, 2-night trip

10/10 Exceptional

Very homely stay
Oluwatosin, 2-night trip

10/10 Exceptional

Beautiful hotel and great spa. The bar and restaurants are very good.
Patricia, 1-night trip

6/10 Good

Good but not all amenities available
The hotel is very nice and the service is great. The rooms were clean and spacious. The bathroom had a large tub and separate shower. The bed was comfortable. The price of the hotel includes amenities. Unfortunately the hot tub and cabanas were not available when we were there. The spa was also fully booked. This was disappointing for the price as I wanted to relax and enjoy the health facilities and spa.
Sarah, 1-night trip

10/10 Exceptional

Wonderful hotel
Cynthia, 2-night trip

10/10 Exceptional

Stayed here for the weekend to celebrate a birthday, the staff were very friendly and helpful and the hotel and amenities were very clean!
Nastassia, 2-night trip

10/10 Exceptional

Excellent Stay
Excellent hotel, great location, very good staff, food & amenities. Suite was perfect.
Gavin, 5-night trip

10/10 Exceptional

Beautiful property highly recommended
Nina, 1-night trip

10/10 Exceptional

Incredible service made this stay highly enjoyable.
Evan, 2-night trip

10/10 Exceptional

Amazing place and wonderful vibe throughout
Colm, 3-night trip

10/10 Exceptional

Amazing in every respect… I would give it more than 5 stars if I could.
Paul, 1-night trip

10/10 Exceptional

I had a pleasant stay.
Xian, 1-night trip

10/10 Exceptional

best hotel i have ever sayed at
Joseph, 4-night trip

8/10 Very good

Beds were comfy
Fiona, 1-night trip

10/10 Exceptional

Overall this was an excellent experience. All the staff is friendly, the hotel is clean and comfortable. The restaurants serve great food. Will stay here again.
Katherine, 5-night trip

10/10 Exceptional

Beautiful property
Jacob, 1-night trip

10/10 Exceptional

Room was stunning and the service was above and beyond
Aaron, 1-night trip