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Swissôtel Makkah

5.0 star property
Luxury hotel with restaurant, near Great Mosque of Makkah

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Photo gallery for Swissôtel Makkah

Building design
Lobby sitting area
Restaurant
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby sitting area
Experience luxury in the heart of Makkah at Swissôtel Makkah, where a shopping mall and garden await. Connect to free in-room WiFi, enjoy a delicious breakfast, or explore the nearby Abraj Al-Bait Towers and Kaaba with helpful multilingual staff on hand.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Connecting rooms available
  • Free WiFi
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Front-desk safe
  • ATM/banking services

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping
The current price is $333
includes taxes & fees
$276 per night
Feb 22 - Feb 23

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Twin Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic King Room Haram Partial view

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room Haram Partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Kaaba partial view

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room Kaaba partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Building design

Makkah Clock Royal Tower, A Fairmont Hotel

  • Spa
  • Parking available
  • Internet access
  • Free WiFi
8.4 out of 10, Very Good, 1,010 reviews
The price is $360
includes taxes & fees
$298 per night
Feb 19 - Feb 20
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About the neighborhood

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 4 min walk
  • Abraj Al-Bait Towers - 6 min walk
  • Well of Zamzam - 7 min walk
  • Kaaba - 7 min walk
  • King Fahad Gate - 7 min walk

Getting around

  • King Abdulaziz Intl. Airport (JED) - 73 min drive
  • Makkah Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

Swissôtel Makkah puts you in a great location, within just a 10-minute walk of Great Mosque of Makkah and Kaaba. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This luxurious hotel is also within just a 10-minute walk of Abraj Al-Bait Towers. Fellow travelers love the helpful staff and breakfast.

Languages

Arabic, English, French, Hindi

At a glance

DONE

Hotel size

    • 1487 rooms
    • Arranged over 43 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-in/out available
    • Minimum check-in age: 16
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
    • Local laws may restrict unmarried guests from sharing a room
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle service is offered for an extra charge of SAR 800 per vehicle (roundtrip, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for SAR 241.5 per day

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007391

Also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Does Swissôtel Makkah offer free cancellation for a full refund?

Yes, Swissôtel Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Swissôtel Makkah?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Swissôtel Makkah?

Yes, an airport shuttle is available. The charge is SAR 800 per vehicle roundtrip.

What are the check-in and check-out times at Swissôtel Makkah?

You can check in starting at 4:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Swissôtel Makkah and nearby?

Swissôtel Makkah has a garden.

Are there restaurants at or near Swissôtel Makkah?

Yes, there's an onsite restaurant that offers Mediterranean cuisine.

What's the area around Swissôtel Makkah like?

Swissôtel Makkah is in Al Hajlah, a short 4-minute walk from Great Mosque of Makkah and 7 minutes' walk from Kaaba. Travelers say that the hotel is in a great location.

Swissôtel Makkah Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic experience, it was my second time to stay there, very clean and responsive
Mostafa, 5-night trip

10/10 Exceptional

Excellent
Excellent location, Friendly staff who helped me check in 2 hours earlier. Pastries in morning were little stale but other than that every thing was fine.
Usman, 3-night trip

10/10 Exceptional

Close to haram and to everything you need. Breakfast was great with plenty of options
Yasmin, 5-night trip

10/10 Exceptional

We had a great stay!
Sheema, 1-night trip

10/10 Exceptional

Amazing Kaaba view from the room, easy access to the Haram and shopping areas.
Zainabou, 3-night trip

10/10 Exceptional

Great hotel
Arfan, 3-night trip

10/10 Exceptional

Great hotel. Breakfast was a little chaotic and couldn’t find necessary items but it is a very busy location. Consider other options for breakfast, if you have time.
Abdulaziz, 1-night trip

10/10 Exceptional

It was wonderful trip .in Makkah hotel is excellent cleaning and wonderful service
Fozia, 1-night trip

10/10 Exceptional

Perfect
Perfect, would definately stay here again, great location and services
Fadil, 5-night trip

8/10 Very good

Very good hotel will stay again and would highly recommend
steven, 3-night trip

10/10 Exceptional

excellent location, minutes to walk to Al Haram
Imtiaz, 4-night trip

8/10 Very good

Decent Stay.
We stayed here for 5 days for our Umrah trip. It was a decent stay. We are a family of 5, and we stayed in the room with 4 twin beds. The room itself was very crammed with all our bags and not much space to walk. The cleanliness of the sleeping area was fine, the bathrooms needed more cleaning. Overall i dont think the price was worth it, the elevators were always full and lobbies were crowded, however its close to the haram so it was fine. I wouldnt stay again.
loriza, 4-night trip

10/10 Exceptional

Amazing hospitality very friendly staff
Nermina, 5-night trip

10/10 Exceptional

Awesome place and service. Also, very very clos to everything.
Ismail, 3-night trip

10/10 Exceptional

Brilliant property to stay around the harmain
Rahamathulla, 6-night trip

6/10 Good

Overall good hotel
The overall stay was ok, the two bad things that the room smell was full of cigerettes and the elevators programming is very bad you can wait for 5 minutes to get one and also stops in each floor… specially on prayers time you must give it extra 15 minutes before to make sure you will catch it.. breakfast was ok but very crowded
Ahmed, 2-night trip

10/10 Exceptional

The hotel was nice and clean closer to Masjid Alnabwee and many other sites. I would definitely recommend this place to stay.
Ubaid, 3-night trip

10/10 Exceptional

Great location
Nice Kaaba view and location
3-night trip

10/10 Exceptional

Great place and close to everything
Mamadou, 4-night trip

10/10 Exceptional

Worth paying for location
If you can afford it go for Kabaa view.
Syed, 1-night trip

6/10 Good

Lack of Coordination by Hotel Staff
I had booked my stay at Swissotel for 3 adults and had asked for 3 beds but was allocated a room with 4 beds and accordingly charged extra . The Front Desk service was painfully slow. There was no response to any calls to the Front Desk did hours and to e mails I sent 2-3 days earlier regarding intimidation of my arrival plan .
Shafaat U, 1-night trip

10/10 Exceptional

Short visit
Exceptional costumer services excellent facilities, thank you for your care
Ahmed, 2-night trip

10/10 Exceptional

Excellent location, friendly staff.
Hammad, 4-night trip

10/10 Exceptional

Amazing stay, amazing customer service from the receptionists. Help with our request and made us feel like home
Adib, 2-night trip

10/10 Exceptional

Clean rooms, beautiful Kaba view from room.
Mohammed, 1-night trip

General property information

Travelers Say
"Stayed at Kaaba view junior suite, well kept many nice touches including Arabic coffee, sweet dates and fruit."
Reasons to Book
Property Cleanliness & Property Cleanliness
Check-In Time
5:00 PM
Check-Out Time
12:00 PM