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Swissôtel Makkah

5.0 star property
Explore ancient traditions near this modern oasis. Discover delightful moments over breakfast or relax amidst lush gardens.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Swissôtel Makkah

Building design
Lobby sitting area
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby sitting area
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Non-smoking
  • Free WiFi
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Front-desk safe
  • ATM/banking services
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping
The price is $232
includes taxes & fees
$192 per night
Feb 3 - Feb 4

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite (City)

Living area

Junior Suite (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Twin Beds (City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Haram)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Haram)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Kaaba)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic King Room Haram Partial view

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room Haram Partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room Kaaba partial view

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic King Room Kaaba partial view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, City)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Building design

Swissôtel Al Maqam Makkah

Free WiFi
Restaurant
Connecting rooms available
Air conditioning
8.6 out of 10, Excellent, (765)
The price is $257
includes taxes & fees
$213 per night
Feb 2 - Feb 3
Swissôtel Al Maqam Makkah
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About the neighborhood

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 4 min walk
  • Abraj Al-Bait Towers - 6 min walk
  • Well of Zamzam - 7 min walk
  • Kaaba - 7 min walk
  • King Fahad Gate - 7 min walk

Getting around

  • King Abdulaziz Intl. Airport (JED) - 73 min drive
  • Makkah Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

Swissôtel Makkah puts you in a great location, within just a 10-minute walk of Great Mosque of Makkah and Kaaba. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers love the helpful staff and breakfast.

Languages

Arabic, English, French, Hindi

At a glance

DONE

Hotel size

    • 1487 rooms
    • Arranged over 43 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-in/out available
    • Minimum check-in age: 16
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
    • Local laws may restrict unmarried guests from sharing a room
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle service is offered for an extra charge of SAR 800 per vehicle (roundtrip, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for SAR 241.5 per day

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007391

Also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

Does Swissôtel Makkah offer free cancellation for a full refund?
Yes, Swissôtel Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Swissôtel Makkah?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Swissôtel Makkah?
Yes, an airport shuttle is available. The charge is SAR 800 per vehicle roundtrip.
What are the check-in and check-out times at Swissôtel Makkah?
You can check in starting at 4:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Swissôtel Makkah and nearby?
Swissôtel Makkah has a garden.
Are there restaurants at or near Swissôtel Makkah?
Yes, there's an onsite restaurant that offers Mediterranean cuisine.
What's the area around Swissôtel Makkah like?
Swissôtel Makkah is in Al Hajlah, a short 7-minute walk from Kaaba and 4 minutes' walk from Great Mosque of Makkah. Travelers say that the hotel is in a great location.

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Abdulkadir, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Decent Stay.
We stayed here for 5 days for our Umrah trip. It was a decent stay. We are a family of 5, and we stayed in the room with 4 twin beds. The room itself was very crammed with all our bags and not much space to walk. The cleanliness of the sleeping area was fine, the bathrooms needed more cleaning. Overall i dont think the price was worth it, the elevators were always full and lobbies were crowded, however its close to the haram so it was fine. I wouldnt stay again.
loriza, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Imran, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic experience, it was my second time to stay there, very clean and responsive
Mostafa, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Faraz, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Mohamed, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ASHWANI, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. Breakfast was a little chaotic and couldn’t find necessary items but it is a very busy location. Consider other options for breakfast, if you have time.
Abdulaziz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammad Reshad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice overall
It eas a blessng to have stayed so close and be able to pray inside the room. The bathrooms were a bit weird as the shower space was not made well and too small. Also, not being to able to have uber drivers pull up to the entrance was a hassel as our luggage had to be dragged almost 1Km away when checking out. Our driver could not pull up to the entrance while checking in either. Travelling to and from was not easy. However, the staff were friendly, breakfast was good, and the location trumps all other issues. Thanks to all the helpful staff.
MOHAMMAD, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmed, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Masood, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ibrahim, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Poor overall due to customer service
Not a good experience for a supposedly 5 star property. Reception staff not helpful, didn’t help when I asked for assistance to print my boarding pass or whe noi wanted to know where they had taken my luggage- you just get directed to someone else. Lifts were a big problem as on most occasions you’d have to change lifts to get to the reception area (they don’t come quickly). Cleaning staff were superb, friendly and helpful. Bathroom was very dated, the shower door waterproof strip kept coming off , my adult daughters couldn’t regulate the water temperature as it was very stiff so ended up scolding themselves every time they showered. I paid extra for a view but it was partially blocked so disappointed they gave me that room - they did have a room with a better view but chose not to give me that. Location is excellent and I think that’s why swissotel don’t care about customer service, they will always have a customer base so don’t need to try.
Rafiq, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yasir, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Close to haram and to everything you need. Breakfast was great with plenty of options
Yasmin, 5-night family trip
Verified Hotels.com guest review

6/10 Good

very noisy hotel, some of the rooms have $100 add on fees
Jawid, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohamed, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Perfect, would definately stay here again, great location and services
Fadil, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was wonderful trip .in Makkah hotel is excellent cleaning and wonderful service
Fozia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good
Good
Akram, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laraib, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shaikhah, 2-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"Stayed at Kaaba view junior suite, well kept many nice touches including Arabic coffee, sweet dates and fruit."
Reasons to Book
Property Cleanliness & Property Cleanliness
Check-In Time
5:00 PM
Check-Out Time
12:00 PM