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Termas de Aguas Calientes

3.0 star property
Family-friendly resort in Puyehue with outdoor pool and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Termas de Aguas Calientes

Breakfast, lunch, dinner served; Regional cuisine
Indoor pool, outdoor pool, open 8:30 AM to 7:30 PM, pool loungers
Garden view
Terrace/patio
Premium bedding, down duvets, minibar, individually decorated

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Pool
    Pool
  • Free WiFi
    Free WiFi
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
Main amenities
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Lazy river
  • Hot springs
  • Breakfast available
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/games room
  • Picnic area
  • Luggage storage
Feel at home
  • Children stay free
  • Playground on-site
  • Private bathroom
  • Garden
  • Terrace
  • Minibar
The price is RM340
RM340 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Tent

Premium bedding, down duvets, minibar, individually decorated

Superior Tent

Highlights

Patio
Individually furnished
Individually decorated
Heating
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Cabin (4 Adults)

Premium bedding, down duvets, minibar, individually decorated

Standard Cabin (4 Adults)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchenette
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Cabin, 3 Bedrooms (5 Adults)

Premium bedding, down duvets, minibar, individually decorated

Superior Cabin, 3 Bedrooms (5 Adults)

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchenette
  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Deluxe Tent, River View

Terrace/patio

Deluxe Tent, River View

Highlights

Patio
Individually furnished
Individually decorated
Private outdoor hot tub
Heating
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 28 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room Superior With Garden View

Premium bedding, down duvets, minibar, individually decorated

Double Room Superior With Garden View

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Premium With River View

Premium bedding, down duvets, minibar, individually decorated

Double Room Premium With River View

  • Sleeps 2
  • 1 Double Bed

View all photos for 1-Bedroom Bungalow Classic With Panoramic View

Premium bedding, down duvets, minibar, individually decorated

1-Bedroom Bungalow Classic With Panoramic View

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for 2-Bedroom Bungalow Superior With Panoramic View

Premium bedding, down duvets, minibar, individually decorated

2-Bedroom Bungalow Superior With Panoramic View

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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The price is RM1,620
RM1,620 total
includes taxes & fees
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About the area

Map
Ruta 215 KM 76, Camino a Antillanca, Puyehue, Los Lagos, 5290000

What's nearby

  • Puyehue National Park - 19 min walk - 1.7 km
  • Parque Nacional Puyehue - 23 min drive - 26.3 km
  • Antillanca Ski Resort - 37 min drive - 18.3 km
  • El Calzoncillo Waterfall - 48 min drive - 35.4 km
  • Osorno Volcano Peak - 110 min drive - 120.1 km

Getting around

  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert) - 62 min drive

Restaurants

  • ‪Restaurante Buffet Los Troncos - ‬5 min drive
  • ‪Restaurant El Pescador - ‬5 min drive
  • ‪Lodge Cantarias - ‬13 min drive
  • ‪Salon Alerce - ‬5 min drive
  • ‪Amor al Natural - ‬36 min drive

About this property

Termas de Aguas Calientes

Termas de Aguas Calientes is a great choice for a stay in Puyehue. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at El Arrayan, which serves Regional cuisine and is open for breakfast, lunch and dinner. Other highlights include a lazy river, a bar/lounge and a terrace.

Languages

Spanish

At a glance

Hotel size

  • 26 units

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: 10:30 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Mini golf
  • Lazy river
  • Playground

What to do

  • Mini golf
  • Hot springs
  • Skiing nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Pool loungers

Facilities

  • 26 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Lazy river

Accessibility

  • No lift (single-level property)

Room amenities

Home comfort

  • Heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding

What to enjoy

  • Patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Local maps

Special features

Spa

There are hot springs on site.

Dining

El Arrayan – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Cafetería y kisko – On-site coffee shop. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CLP 8000 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 7:30 PM

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Termas Aguas Calientes Hotel Puyehue
Termas Aguas Calientes Hotel
Termas Aguas Calientes Puyehue
Termas Aguas Calientes Resort Mantilhue
Termas Aguas Calientes Mantilhue
Termas Aguas Calientes Mantil
Termas Aguas Calientes Puyehue
Termas de Aguas Calientes Resort
Termas de Aguas Calientes Puyehue
Termas de Aguas Calientes Resort Puyehue

Frequently asked questions

Does Termas de Aguas Calientes offer free cancellation for a full refund?
Yes, Termas de Aguas Calientes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Termas de Aguas Calientes?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 8:30 AM to 7:30 PM.
Are pets allowed at Termas de Aguas Calientes?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Termas de Aguas Calientes?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Termas de Aguas Calientes?
Check-in start time: 4 PM; check-in end time: 10:30 PM. Check-out time is 11 AM.
What is there to do at Termas de Aguas Calientes and nearby?
Have fun with nearby winter activities such as skiing. Additional recreation on-site includes hot springs. Enjoy a swim in the indoor and outdoor pools after a day out and about. Termas de Aguas Calientes also has a lazy river and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Termas de Aguas Calientes?
Yes, El Arrayan offers Regional cuisine.
Does Termas de Aguas Calientes have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Termas de Aguas Calientes like?
Termas de Aguas Calientes is located on the waterfront, a short 19-minute walk from Puyehue National Park.

Termas de Aguas Calientes Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Nice natural surrounding, all cabins have been upgraded with indiviual external bath tubs
Alejandro, 1-night family trip
Verified Expedia guest review

6/10 Good

nice hot tube
high rate to the hot tube with thermal water private and full access...restaurant...just 1-2 stars...room probably 3 stars. environment nice as all that area
Paola, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Molly, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

Get the buses to turn their engines off!
Buses parked in front with their engine running make a terrible noise all day long. At least, during the night, they are gone...
Verified Hotels.com guest review

8/10 Very good

LEANDRO, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Bel hébergement atypique
Établissement vieillissant mais tres propre Tresbel et bon restaurant Excellent petit dejeuner Les tentes sont confortables Le personnel est tres agréable
valerie, 1-night trip
Verified Hotels.com guest review

6/10 Good

El domo se encuentra en la mitad del bosque, tiene problemas de humedad, y la ducha tuvo problema con la presión de agua caliente (esto fue solo el último día). Los personales son amables, el desayuno y el restorán estuvo bueno.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superior accomodations and hospitality
Our stay was excellent. The dome and hot tub were of superior quality. We slept soundly and also found the shower to be the best we've had in country. The restaurant was a gorgeous setting for a happy hour beverage, a filling breakfast and a delicious lunch. We hiked two days and also enjoyed the outdoor thermal pool. My extra recommendation for vegans/vegetarians as they have many offerings.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Creo que falta preocupación por los huéspedes. Instalaciones en mal estado y restaurante con poco personal. Ninguna empatía del personal.
Miguel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ana Judith, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Muy caro para lo que es.
Fuimos en familia. El precio de USD 500 por noche es muy alto y por lo tanto uno espera un servicio de primera. No es así. No hacen el aseo(a pesar que el prospecto dice que si), no hay jabón para la ducha. No hay toallas para la piscina. La vajilla mínima y no en muy buenas condiciones. Además quisieron cobrarme un impuesto adicional después de haber realizado el check in y sin derecho a cancelar la reserva No pudimos utilizar la piscina techada, primero por aforo y al día siguiente por estar en manutención.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Un desastre… lejos la peor experiencia
Pésimo…. Cambiaron mi cabaña sin preguntar… me entregaron una cabaña demasiado calurosa y con cero privacidad ( al lado del restaurante donde todos los días pasaba por fuera un camión El día que llegue estuve desde las 18:45hrs hasta las 21:30hrs esperando que nos atendieran en el restaurante (llegábamos de los 2dos y con un bebé) al final no fueron capaz de sacar el pedido… solo respuestas de incompetentes… tuve que viajar a entre lagos ( a 30km) para poder ir a comer teniendo un restaurante a 30mts de la cabaña El día antes de salir nos llamaron a las 23:00hrs para informarnos que no nos darían desayuno y que teníamos que ir en nuestro auto a otro hotel (una total falta de respeto) Ofrecieron un descuento por el mal servicio y al momento de pagar nada. En resumen un desastre
Alejandro, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Disfrutando
Disfrutamos de una linda estadia. Paisajes bellos entorno maravilloso. Buena atención y un grato disfrutar en la piscina techada
hernan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

LIDICE ALEJANDRA, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Catalina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente panorama.
Lo pasamos muy bien. Tiene senderos para recorrer ahí mismo. Restaurant buena atención y buena relación precio/calidad. Es lugar más independiente (domos vip, recomiendo el Nro. 5). Por aforo, la piscina techada debe ser agendada previamente, existen tours con guia hacia el salto (Anticura) también con previa reserva y pago adicional. Existe la posibilidad de arriendo de bicicletas por hora. No se pasa frío en los domos pero se agradecería mejorar la calefacción y tener un hervidor en el domo.
Yuvitza, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Paola, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Un complejo termal muy bueno p pasar unos días de descanso y relajo..
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Exelente estadia!!!! Hermoso lugar y muy amable la atencion.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Estuvo bueno, pero desgraciadamente al momento de
ROBERTO, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

LA ALEGRIA DE HABER VISITADO LAS TERMAS
Buena , es poco, como estaba en reparación la pileta cubierta, nos dieron un pase por todo el día para usar las FANTASTICAS instalaciones del hotel, solo puedo decir gracias, Soy usuario algo frecuente de aguas calientes desde 1983 cuando se calefaccionaba con leña , que debiamos encender nosotros, no habia comunicación alguna . en estos últimos años a mejorado en forma notable las instalaciones GRACIAS
RAÚL A., 1-night family trip
Verified Hotels.com guest review

6/10 Good

Nao vale o que é cobrado.
Não vale o que cobra. Uma diaria de 180 dólares, por uma cabana mal preservada, com vários consertos necessários. E mesmo sendo um hotel de águas termais, bao disponibilizam toalhas nas piscinas. Nos obrigam a levar as nossas toalhas de banho, que somente sao trocadas a cada 2 dias.
Victor, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Die Anlage ist enorm renovierungsbedürftig.
1-night romance trip
Verified Hotels.com guest review