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Helena Park - Ultra All inclusive

5.0 star property
Upmarket beachfront property with spa, near Sunny Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Helena Park - Ultra All inclusive

View from property
View from property
Free minibar, in-room safe, desk, free WiFi
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Living room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • Winery
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
Feel at home
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room (Free Beach Access, Free Wifi, Parking)

Free minibar, in-room safe, desk, free WiFi

Double Room (Free Beach Access, Free Wifi, Parking)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Spring-water bath
Bathrobes
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Park View (Free Beach Access, Free Wifi, Parking)

Free minibar, in-room safe, desk, free WiFi

Double Room, Park View (Free Beach Access, Free Wifi, Parking)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Spring-water bath
Bathrobes
Hairdryer
  • 30 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio (Free Beach Access, Free Wifi, Parking)

Free minibar, in-room safe, desk, free WiFi

Studio (Free Beach Access, Free Wifi, Parking)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Spring-water bath
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds

Similar properties

Exterior detail
Royal Palace Helena Sands
Pool
Free breakfast
Spa
Airport transfer
9.2 out of 10, Wonderful, (73)
Royal Palace Helena Sands
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About the area

Map
Sunny Beach, Sunny Beach, 8240

What's nearby

  • Sunny Beach - 4 min walk
  • Platinum Casino - 16 min walk
  • Action Aquapark - 3 min drive
  • Luna Park - 5 min drive
  • Sunny Beach South - 13 min drive

Getting around

  • Bourgas (BOJ) - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Coco Beach Bar - ‬10 min walk
  • ‪Friends Bar - ‬11 min walk
  • ‪The Voice Bar - ‬8 min walk
  • ‪Sunrise Beach Bar - ‬10 min walk
  • ‪Lobby bar Evrika - ‬12 min walk

About this property

Helena Park - Ultra All inclusive

Helena Park - Ultra All inclusive offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a five-minute walk of Sunny Beach. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Restaurant Poseidon, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include a winery, a free kid's club and a poolside bar.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
In-room minibar (all beverages included)

Land activities

Tennis
Volleyball

Lessons/classes/games

Water fitness
Yoga

Languages

Bulgarian, English, German, Russian

At a glance

Hotel size

  • 211 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 5:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Archery
  • Shopping
  • Pool table
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Water slide
  • Winery on-site
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Spring water bath
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Lions Health and Beauty. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Restaurant Poseidon – This poolside buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Dolphin Restaurant – This beachfront restaurant specialises in seafood and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Blue Lagoon Barbecue – This poolside restaurant specialises in Mediterranean cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.51 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 7 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Helena Park Ultra All inclusive Hotel Sunny Beach
Helena Park Ultra All inclusive Hotel
Helena Park Ultra All inclusive Sunny Beach
Helena Park Ultra All inclusive
Helena Park Ultra inclusive
Helena Park Ultra All inclusive
Helena Park - Ultra All inclusive Sunny Beach
Helena Park - Ultra All inclusive All-inclusive property

Frequently asked questions

Does Helena Park - Ultra All inclusive offer free cancellation for a full refund?
Yes, Helena Park - Ultra All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Helena Park - Ultra All inclusive?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 9 AM to 7 PM.
Are pets allowed at Helena Park - Ultra All inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Helena Park - Ultra All inclusive?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Helena Park - Ultra All inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Helena Park - Ultra All inclusive?
Check-in start time: 2:00 PM; check-in end time: 5:00 AM. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability).
Is there an on-site casino at Helena Park - Ultra All inclusive?
No, this property doesn't have a casino, but Platinum Casino (16-min walk) and Casino Hrizantema (4-min drive) are both nearby.
What is there to do at Helena Park - Ultra All inclusive and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Helena Park - Ultra All inclusive also has a private beach, a water slide and a winery, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Helena Park - Ultra All inclusive?
Yes, there are 3 on-site restaurants, featuring beachfront dining, international cuisine and garden views.
Does Helena Park - Ultra All inclusive have rooms with private hot tubs?
Yes, each room has a spring water bath.
Does Helena Park - Ultra All inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Helena Park - Ultra All inclusive like?
Helena Park - Ultra All inclusive is a short 4-minute walk from Sunny Beach and 16 minutes' walk from Platinum Casino.

Helena Park - Ultra All inclusive Reviews

Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.4/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Michal, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Petra, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent!
Daniela, 6-night family trip
Verified CheapTickets guest review

10/10 Exceptional

Excellent!
Daniela, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Anthony, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Raluca, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Coming up Roses
This is an amazing hotel with GREAT Chefs and Staff. Everyone was so friendly. The all inclusive was nothing short of 5 star. I’d recommend this hotel to anyone staying in Sunny Beach.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice personal and the room Is according 5 starts standard.
Iliuta Catalin, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Enache, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

If the Royal Palace Helena Park Hotel was an all inclusive cruise ship, it would be known as the Titanic not because of the level of service but the experience... -not issued wrist bands upon arrival and were refused drinks and when the bartender called the front desk they were told we weren’t untitled to drinks. Had to go back to front desk to get wrist bands -took numerous trips to the front desk to have the minibar switched over to the all inclusive package -air conditioning was shut down for the season so the room was 28 degrees -staff that just didn’t seem to know what they were doing, was very confused about what is included in the all inclusive package, the bar staff doesn’t know when the restaurant opens etc... They tout themselves as an ultra all inclusive, but they are far from it. This is suppose to be a 5-star resort, but in reality it’s more like a 3-star. Maybe we just got unlucky, but would not recommend this place to friends and would not stay there again.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

6/10 Good

For families with kids not for couples or solo
For families and kids resort, including the “ ultra all paid for” system and kids entertainment. No direct access to beach or even view of beach. A bit disappointing when it comes to room comfort ( ie Pillows, no robs, no slippers, laundry..etc). Not a 5 star hotel or setup.
Zahra, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Keep the spirit
I stayed here last summer. This year seems that maintenance and cleaning staff are also on holiday. Still nice place, friendly atmosphere.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Helena Park Sunny Beach
comfortable hotel with nice outdoor and indoor pools, gym, welness center, sauna, several restaurants with variety of food. hotel is clean, has friendly staff. I loved the pool located in a nice yard, with the pool bar and a restaurant nearby. hotel is located in norther part of Sunny Beach in a quiet area. sunbeds near the thsea are also available by courtesy of the hotel.
constantin eugen, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Big enough for most, but small enough to carr
A lovely hotel, that's big enough to have everything you need, but small enough to care. All the staff were very friendly and helpful. The restaurant staff went out of there way to make our anniversary extra special. Some of our family are booked to go again in June.
Martin, 14-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The best 5* hotel in Sunny Beach
Wonderful hotel, good food, amazing staff!
Antoaneta, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

6-night trip
Verified Expedia guest review

10/10 Exceptional

Enache, 3-night trip
Verified Hotels.com guest review

8/10 Very good

It is a great hotel, it is out of the way of the strip which is great for a relaxing holiday and it is not noisy at all during the day.
Carl, 3-night trip
Verified Expedia guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay.
It was great. The staff was all very friendly. They spoke very good English. Just a very nice relaxing atmosphere.
Verified Hotels.com guest review

10/10 Exceptional

The hotel is amazing, beautiful garden, large rooms , very close to the beach. We had an Ultra all inclusive packege , that supposed to include everything , but for some reason the Sauna and Spa area except the indoor pool were for extra charge. The food in the hotel is good, but everyday it was almost the same. We get a room upgrade for free and can say that the service is awesome. Real 5 star hotel , I will visit Helena Resort again.
Verified Hotels.com guest review

10/10 Exceptional

August 2015 holiday
Had a lovely stay, the staff were very friendly, plenty of food to choose from and very tasty I only had chips 1 lunchtime. Hotel was very clean and I would definitely go back.
Verified Hotels.com guest review

10/10 Exceptional

Helena park
Everything was great. Very friendly hotel staff.great food.
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
Nice hotel. The beds are not for 5 star hotel. The room simple
Verified Expedia guest review