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Surya-Pan Hotel Refúgio

3.5 star property
Campos do Jordão hotel with spa and outdoor pool

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Photo gallery for Surya-Pan Hotel Refúgio

Exterior
Front of property
Garden
View from room
2 bedrooms, minibar, desk, laptop workspace
When visiting Campos do Jordão, Surya-Pan Hotel Refúgio is a great choice to consider. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. A terrace and a garden are other highlights.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Garden
  • Conference space
  • Picnic area
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (6)

  • 2 bedrooms
  • Microwave
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite Equilibrio

2 bedrooms, minibar, desk, laptop workspace

Suite Equilibrio

Highlights

Fireplace
LCD TV
Blackout curtains
2 bedrooms
Hairdryer
Private bathroom
Microwave
Minibar
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite Equilibrio Premium

2 bedrooms, minibar, desk, laptop workspace

Suite Equilibrio Premium

Highlights

Fireplace
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Microwave
Minibar
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Room

2 bedrooms, minibar, desk, laptop workspace

Premium Room

Highlights

Fireplace
LCD TV
4 bedrooms
Blackout curtains
Hairdryer
Microwave
Minibar
Cable channels
  • 32 sq m
  • 4 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Suite (Quadruplo)

2 bedrooms, minibar, desk, laptop workspace

Standard Suite (Quadruplo)

Highlights

Fireplace
LCD TV
Blackout curtains
2 bedrooms
Hairdryer
Microwave
Minibar
Cable channels
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Suite (Triplo)

2 bedrooms, minibar, desk, laptop workspace

Standard Suite (Triplo)

Highlights

Fireplace
LCD TV
Blackout curtains
2 bedrooms
Hairdryer
Microwave
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suíte Bem Estar Premium

2 bedrooms, minibar, desk, laptop workspace

Suíte Bem Estar Premium

Highlights

Fireplace
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Microwave
Minibar
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Bungalow

2 bedrooms, minibar, desk, laptop workspace

Bungalow

Highlights

Fireplace
LCD TV
8 bedrooms
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 64 sq m
  • 8 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite

2 bedrooms, minibar, desk, laptop workspace

Superior Suite

Highlights

Fireplace
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Microwave
Minibar
Cable channels
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite Performance (Standard)

2 bedrooms, minibar, desk, laptop workspace

Suite Performance (Standard)

8.0 out of 10
Very good
(2 reviews)

Highlights

Fireplace
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Microwave
Minibar
  • 40 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Bem Estar

2 bedrooms, minibar, desk, laptop workspace

Suíte Bem Estar

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
LCD TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
Microwave
Minibar
  • 70 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room Standard

2 bedrooms, minibar, desk, laptop workspace

Room Standard

  • 32 sq m
  • Sleeps 4

View all photos for Bungalow with Bathtub

2 bedrooms, minibar, desk, laptop workspace

Bungalow with Bathtub

  • 45 sq m
  • Sleeps 4

View all photos for Suite Classic with Garden View

2 bedrooms, minibar, desk, laptop workspace

Suite Classic with Garden View

  • 40 sq m
  • Sleeps 3

View all photos for Room Superior

2 bedrooms, minibar, desk, laptop workspace

Room Superior

  • 45 sq m
  • Sleeps 4

View all photos for Quadruple Suite with Garden View

2 bedrooms, minibar, desk, laptop workspace

Quadruple Suite with Garden View

  • 48 sq m
  • Sleeps 4

View all photos for Triple Suite with internal view

2 bedrooms, minibar, desk, laptop workspace

Triple Suite with internal view

  • 30 sq m
  • Sleeps 3

View all photos for Quadruple Suite Premium with Mountain Range View

2 bedrooms, minibar, desk, laptop workspace

Quadruple Suite Premium with Mountain Range View

  • 48 sq m
  • Mountain view
  • Sleeps 4

Similar properties

Front of property

Home Green Home

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
8.2 out of 10, Very good, 711 reviews
The price is RM341
RM358 total
includes taxes & fees
14 Aug - 15 Aug
Home Green Home
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About the area

Map
Av. Alto da Boa Vista, 1055, Campos do Jordão, SP, 12460000

What's nearby

  • Baden Baden Brewery - 3 min drive - 2.2 km
  • Claudio Santoro Auditorium - 3 min drive - 2.2 km
  • Campos do Jordão City Gate - 6 min drive - 5.0 km
  • Tarundu Leisure Center - 7 min drive - 5.7 km
  • Capivari Park - 8 min drive - 6.8 km

Getting around

  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 92 min drive
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 148 min drive
  • São Paulo (CGH-Congonhas) - 180 min drive
  • Campinas (VCP-Viracopos - Campinas Intl.) - 98.8 miles/159 km
  • Emílio Ribas (Abernéssia) Station - 11 min drive
  • Campos do Jordao Emilio Ribas Station - 20 min drive
  • Santo Antonio do Pinhal Eugene Lefevre Station - 36 min drive

Restaurants

  • ‪Rota 77 - ‬5 min drive
  • ‪Cervejaria Baden Baden - ‬4 min drive
  • ‪Restaurante Pontremoli - ‬17 min walk
  • ‪Boteco do Vinho - ‬6 min drive
  • ‪About Coffee - ‬6 min drive

About this property

Surya-Pan Hotel Refúgio

When visiting Campos do Jordão, Surya-Pan Hotel Refúgio is a great choice to consider. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. A terrace and a garden are other highlights.

Languages

English, Portuguese

More about this property

VISIBILITY

At a glance

Hotel size

    • 25 rooms

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Working away

  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Banquet hall
ROOM

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Minibar

Sleep well

  • 2 bedrooms
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 100 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Surya Pan Hotel e Eventos Campos do Jordao
Surya-Pan Hotel Refúgio Campos do Jordao
Surya Pan e Eventos Campos do Jordao
Surya Pan e Eventos
Surya-Pan Refúgio Campos do Jordao
Surya-Pan Refúgio
Surya Pan Hotel Refúgio
Surya-Pan Hotel Refúgio Hotel
Surya-Pan Hotel Refúgio Campos do Jordão
Surya-Pan Hotel Refúgio Hotel Campos do Jordão
HELP_OUTLINE

Frequently asked questions

Does Surya-Pan Hotel Refúgio offer free cancellation for a full refund?

Yes, Surya-Pan Hotel Refúgio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Surya-Pan Hotel Refúgio?

Yes, there's an outdoor pool.

Are pets allowed at Surya-Pan Hotel Refúgio?

Yes, pets are welcome. There's a charge of BRL 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Surya-Pan Hotel Refúgio?

Yes, there's free self parking.

What are the check-in and check-out times at Surya-Pan Hotel Refúgio?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Surya-Pan Hotel Refúgio and nearby?

Surya-Pan Hotel Refúgio has a spa and an outdoor pool, as well as a picnic area and a garden.

What's the area around Surya-Pan Hotel Refúgio like?

Surya-Pan Hotel Refúgio is in Alto da Boa Vista, a short 7-minute walk from Boa Vista Palace.

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Surya-Pan Hotel Refúgio Reviews

Reviews

8.0

Very good

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Perfect place to rest
Jairo, 1-night trip

8/10 Good

Overall, our experience was great. Staff were really polite and friendly, the outdoor space is fantastic with lots of activities. Our dog loved being able to explore and make friends, and we really enjoyed the hiking around the property. The room was huge, but needs renovation. It rained a lot one of the mornings we were there, and water was pouring through the roof. Some of the flooring was broken and the overall room could use some improvements. This, however, didn't impact our experience, and I would definitely come back.
Roberta, 2-night trip

10/10 Excellent

Já vim ao Suryapan muitas vezes e amamos esse lugar incrível
Lais Helena, 2-night trip

8/10 Good

diego, 3-night trip

10/10 Excellent

Local incrível para quem tem cachorro

O hotel é lindo, muito bem cuidado com funcionários extremamente receptivos. Café da manhã é ótimo. Os cachorros ficam livres e tem muito espaço para brincar, incluindo uma piscina só para eles. Espero voltar muitas vezes!
Bosque
Erica, 2-night trip

2/10 Terrible

FABIANA C V, 3-night trip

2/10 Terrible

SILVIA, 2-night trip

2/10 Terrible

Segunda vez que me hospedo no Surya Pan, e na primeira vez já tive alguns problemas, mas insisti e retornei e desta vez posso dizer que foi a ultima. Uma pena pois o lugar em si é muito lindo mas falta manutenção, fiquei meia hora embrulhada numa toalha esperando a agua do chuveiro esquentar e acabei indo dormir sem banho. Imagina um lugar frio como Campos não ter agua quente para o banho. Tive problemas com a reserva feita diretamente com eles, uma longa história. Pra finalizar a fechadura da minha suite quebrou e ficamos 2 horas pra fora do quarto esperando um chaveiro que veio de Taubaté para resolver o problema. Tenho pena dos funcionários que tem que enfrentar o descaso do proprietário com o hotel. Realmente é pet friendly, mas os tutores que se lixem. O lay out das suites são diferentes então quando compra uma estadia, o que vai encontrar realmente é uma surpresa, e os piores quartos são reservados para as agencias de reservas. E os melhores colocados nas fotos dos sites. Enfim uma pena.
SILVIA, 3-night trip

10/10 Excellent

Thiemi, 2-night trip

10/10 Excellent

Carolina, 3-night trip

10/10 Excellent

Bruna, 3-night trip

10/10 Excellent

Divertido e Confortável

Otima opção de hospedagem com a família e principalmente com o pet. Todas as acomodações aceitam pet, as áreas comuns também. Até mesmo dentro do restaurante do café da manhã, porém neste local, o pet deve estar na coleira para evitar confusões. Em todas as outras áreas os pets ficam livres para brincar. O hotel oferece atividades como trilhas e outras coisas também.
DANILO, 2-night trip

10/10 Excellent

Eloah, 4-night trip

10/10 Excellent

Mauricio, 2-night trip

8/10 Good

Thiago, 1-night trip

10/10 Excellent

Ana Lucia, 5-night trip

2/10 Terrible

Não fique nesse hotel

Decadente, assim está o Hotel que já foi um dos melhores de Campos.... A agua quente não funcionou e demorou um dia para consertar, fiquei sem banho... o Hotel está mal conservado nos mínimos detalhes, abandonado... Fiquei sem banho e sequer me ofereceram algo em troca... Café da manhã abandonado, pouca atenção falta de identificação nos itens, comida fria.... cafe e leite frios....
LUIZ E, 2-night trip

10/10 Excellent

2-night trip

4/10 Poor

Frustrante mas agradável para até dois dias.

Estadia abaixo das expectativas. Quaisquer solicitações demoram mais de 2hrs para serem atendidas (gestão caótica e ineficiente), chuveiros com problemas de aquecimento (super gelado ou super quente), privada com funcionamento medíocre. Quarto de bom tamanho, porém aquecedor não é suficiente e você passará frio. Tem mais cachorros do que humanos no hotel.
2-night trip

8/10 Good

Hotel pet friendly com contato com a natureza.

Instalações localizadas dentro da mata. Imersão na natureza. Totalmente pet friendly. Trilha guiada, incluindo os cachorros. Porém, os quartos deixam muito a desejar. Na suíte que usamos o misturador do chuveiro não funcionava. Água escaldante ou gelada. Pia minúscula e com altura muito baixa. Quarto enorme, mas o interruptor da luz só existe ao lado da porta, atrás de uma cortina. Sistema de exaustão da lareira não funciona bem. Acendemos e quarto ficou com muita fumaça. Além disso, a madeira de cortesia é mínima. Se precisar repor, tem que pagar à parte. O hotel tem instalações excelentes, mas os quartos precisam urgente de manutenção preventiva.
Marcellus C A, 2-night trip

10/10 Excellent

VITOR, 1-night trip

10/10 Excellent

Incrível

O hotel é incrível e a experiência que eles proporcionam com nossos pets é diferente de qualquer outro hotel. Os pets são bem vindos em qualquer área do hotel inteiro e isso foi extremamente importante para a nossa estadia. Os funcionários são sempre muito solicitos e dispostos a ajudar. Agradecimentos especiais ao Zeca que cuidou tão bem da nossa Pandora.
Lucas, 3-night trip

10/10 Excellent

EDMES, 2-night trip

10/10 Excellent

Vivian, 2-night trip

10/10 Excellent

Mauricio, 2-night trip