Experience the colonial charm of Grand Hotel Colonial Cancun, with its lush garden and outdoor pool. Guests can stay connected with free in-room WiFi, take advantage of concierge services, and appreciate the helpful staff. The hotel's location near Tortuga Beach has left a lasting impression on previous guests.
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500
What's nearby
Las Palapas Park - 1 min walk - 0.1 km
Plaza 28 - 13 min walk - 1.1 km
Plaza Las Americas - 3 min drive - 3.1 km
Puerto Cancun Marina Town Center - 5 min drive - 3.6 km
Cancun Mall - 6 min drive - 4.1 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive
Tulum Intl. Airport (TQO) - 157 min drive
Restaurants
Black Café - 3 min walk
Cocina Libanesa Sahara - 3 min walk
11:11 Club - 10 min walk
El Crustáceo Cascarudo - 1 min walk
La fonda de la tulum - 7 min walk
About this property
Grand Hotel Colonial Cancun
When you stay at Grand Hotel Colonial Cancun, you'll be a short five-minute drive from Plaza 28 and Plaza Las Americas. Guests can enjoy the outdoor pool, or take advantage of nearby snorkelling. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travellers love the helpful staff and location.
Languages
English, Spanish
At a glance
DONE
Hotel size
47 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed*
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Designated smoking areas
Property amenities
Travelling with children
Children stay for free (see details)
What to do
Ecotours nearby
Boat tours nearby
Snorkelling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
An outdoor pool
Traditional architecture
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
More
Daily housekeeping
Fees & policies
Pets
Pets are allowed for an extra charge of MXN 150 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Colonial Cancun Hotel
Colonial Cancun
Hotel Colonial Cancun
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun
Frequently asked questions
Is there a pool at Grand Hotel Colonial Cancun?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Hotel Colonial Cancun?
Yes, pets are welcome. There's a charge of MXN 150 per pet, per night.
Is parking offered on site at Grand Hotel Colonial Cancun?
Sorry, there's no on-site parking at Grand Hotel Colonial Cancun.
What are the check-in and check-out times at Grand Hotel Colonial Cancun?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Grand Hotel Colonial Cancun?
No, this hotel doesn't have a casino, but PlayCity Casino (14-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
What is there to do at Grand Hotel Colonial Cancun and nearby?
Have fun with nearby activities such as boat tours and snorkelling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
What's the area around Grand Hotel Colonial Cancun like?
Grand Hotel Colonial Cancun is in Downtown Cancun, a short 13-minute walk from Plaza 28 and 9 minutes' walk from Benito Juarez Municipal Building. Travellers say that the hotel is in a great location.
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Grand Hotel Colonial Cancun Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Location
Wifi
Restaurant
Bathroom
Service staff
Breakfast
Luggage
Elevator
Flights
Reviews
10/10 Exceptional
28 Dec 2024
Very friendly and comfortable
Samuel
Samuel, 7-night trip
10/10 Exceptional
12 Nov 2024
Staff are very Polite and Friendly too.
Excellent Security, close to all shops
Dinning, food places alot. Overall good
Price too.
Valdev
Valdev, 1-night trip
10/10 Exceptional
26 Sept 2024
All staff was very helpful and nice
Julio
Julio, 3-night trip
10/10 Exceptional
9 Nov 2024
Great hotel, not luxury but nice. Bars around it are loud but nothing too bad. Super walkable area and 6 minutes from the central bus station
Gabriel
Gabriel, 5-night trip
6/10 Good
21 Jan 2024
Very good location
Chung Yin
Chung Yin, 3-night trip
10/10 Exceptional
9 Jul 2023
Beautiful places and beaches
Flor
Flor, 7-night trip
10/10 Exceptional
20 Apr 2024
Great
Very nice place to stay all eating places as close as 1 min walk
Julio
Julio, 1-night trip
10/10 Exceptional
13 Mar 2024
Hotel familiar
juan
juan, 8-night trip
6/10 Good
1 Feb 2025
Not too bad but also not the very best
Mian Usama
Mian Usama, 5-night trip
8/10 Very good
4 Jan 2025
I like that has many food options around in a very good walking distance. The staff was supper friendly and thats always a plus...
I dint like that the water on the shower took a while to have strength to go through the pipe . Other than that was ok.
Josue
Josue, 4-night trip
8/10 Very good
19 Nov 2024
Everything is good Staff was friendly and
Professional excellent location close to all shops. But only thing was there is a night club opposite which was to loud 4am still to noisy could not sleep properly
Valdev
Valdev, 4-night trip
2/10 Poor
22 Oct 2024
Dirty hotel
Connie
Connie, 3-night trip
2/10 Poor
2 Jan 2025
The room was smelly and very noisy.
Tannaz Shams
Tannaz Shams, 2-night trip
8/10 Very good
19 Jan 2024
It did the job, I needed somewhere to sleep off sedation from a dentist appt. We only stayed a few hours but I was able to get some rest there.
Stephanie
Stephanie, 1-night trip
8/10 Very good
30 Jul 2023
I did have a nice stay. Its location is very convenient since dining options are everywhere nearby, as well.as banks and travel agencies. Other public services like transportation are also available within a walking distance.
Vianey Martín
Vianey Martín, 2-night trip
6/10 Good
30 Oct 2024
Night time was loud due to the disco Tech across the road.
John M
John M, 2-night trip
8/10 Very good
14 Jun 2023
I liked the fact that the place was nice! Some streetfood close by and the Cancun sign. Also the ADO bus was close by.
Kelly
Kelly, 1-night trip
2/10 Poor
3 Dec 2024
They do not provide enough towels, the area is very noisy I could not sleep.
Cindy
Cindy, 3-night trip
6/10 Good
3 Dec 2024
Budget hotel-Loud neighborhood
Loud music literally outside the room. The restaurant/bars around the hotel are open to 3-4 am and it was extremely loud. I got little to no sleep.
Miguel
Miguel, 1-night trip
10/10 Exceptional
21 Jan 2025
000
Perla
Perla, 1-night trip
8/10 Very good
7 Nov 2024
service
Abolfazl Ray
Abolfazl Ray, 8-night trip
8/10 Very good
7 Jan 2025
The internet was horrible doesn't work, also wasn't hot water
jael
jael, 2-night trip
6/10 Good
22 Jan 2025
No fridge in room , no Amenities
Maqsood
Maqsood, 5-night trip
6/10 Good
17 Mar 2024
Beautiful hotel and upbeat staff members, but none of the staff spoke english.
Jonathan
Jonathan, 4-night trip
8/10 Very good
13 Apr 2024
Not bad for the price, near the bus station which is good if you take the bus to downtown from the airport and only have carryon it’s an easy walk. Clubs with loud music on either side but didn’t affect my sleep. Needs some minor renovations but all around decent for a cheap hotel in cancun.