Bring the kids when you stay at First Group Chaka Rock Chalets in Ballito and they can enjoy the free kids' club. For a workout, you can visit the outdoor tennis courts, or go for a morning swim at the outdoor pool. A children's pool and a garden are offered, and apartments have conveniences such as fridges and microwaves.
Languages
English, Zulu
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Supervised childcare*
Free children's club
Pets
Pets not allowed
Service animals welcome
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Sunloungers
Umbrellas
Parking and transport
Free self-parking on site
Family friendly
Free children's club
Children's pool
Playground
Babysitting (surcharge)
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Electric kettle
Cookware/dishes/utensils
Bedrooms
Premium bedding
Hypo-allergenic bedding
Bed sheets provided
Bathrooms
Hairdryer
Free toiletries
Towels provided
Living spaces
Library
Entertainment
Flat-screen TV with satellite service
Pool or billiards table
Games room
Outdoor areas
Balcony or patio
Barbecue
Garden
Picnic area
Laundry
Laundry facilities
Work spaces
Business centre
Desk
Comfort
Air conditioning
Ceiling fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Daily housekeeping
Safe
Iron/ironing board
Safe at front desk
Turndown service
24-hour front desk
Gift shop/newsstand
On-site shopping
Location highlights
Near the ocean
Near the airport
Things to do
Outdoor tennis courts
Mini golf on site
Tennis on site
Snorkelling nearby
Golf nearby
Horse riding nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
67 rooms
2 floors
8 buildings
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property is professionally cleaned.
Also known as
Chaka's Rock Chalets Apartment Umhlali
Chaka's Rock Chalets Umhlali
Chaka's Rock Chalets Apartment Ballito
Chaka's Rock Chalets Apartment
Chaka's Rock Chalets Ballito
First Group Chaka Rock Chalets Ballito
First Group Chaka Rock Chalets Aparthotel
First Group Chaka Rock Chalets Aparthotel Ballito
Frequently asked questions
Does First Group Chaka Rock Chalets offer free cancellation for a full refund?
Yes, First Group Chaka Rock Chalets does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at First Group Chaka Rock Chalets?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at First Group Chaka Rock Chalets?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at First Group Chaka Rock Chalets?
Yes, there's free self parking.
What are the check-in and check-out times at First Group Chaka Rock Chalets?
Check-in start time: 2:00 PM; check-in end time: 9 PM. Check-out time is 10 AM.
What is there to do at First Group Chaka Rock Chalets and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include an arcade and a picnic area. First Group Chaka Rock Chalets also has a garden.
Does First Group Chaka Rock Chalets have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes cookware, a fridge and a microwave.
Does First Group Chaka Rock Chalets have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around First Group Chaka Rock Chalets like?
First Group Chaka Rock Chalets is a short 18-minute walk from Thompson's Bay Beach and 8 minutes' walk from Salt Rock Beach.
First Group Chaka Rock Chalets Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Poor
6 September 2024
Old tired and terrible Never stay here
Grant
Grant, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
15 June 2024
Kyle
Kyle, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 May 2024
My stay was amazing. Simply amazing. The only comments I may have are for the staff to please fix the toilet seats in the unit. Otherwise, what an amazing stay. The pool was so clean ❤️
Kerushyn
Kerushyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2023
Dane
Dane, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 May 2023
Value for money (off season), spacious chalets, friendly cleaning staff, well equipped self catering kitchen
Archibald
Archibald, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 May 2023
carina
carina, 1-night trip
Verified Hotels.com guest review
4/10 Fair
22 October 2022
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
23 April 2022
Andrew
Andrew, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2021
Jonathan
Jonathan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 October 2021
AN
AN, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
28 September 2021
Terrible facility
Such a disappointing experience. The facilities and room are dilapidated and falling apart. Serious maintenance is needed inside rooms, to kids play area and overall property.
The hygiene levels are not up to par
The self catering unit offers mix matched, crockery and cutlery whilst the kitchenette is dirty and cupboards chipped and rotting.
The staff are unprofessional and not helpful at all. We had to ask twice for toilet paper because no room service was offered.
The safe didn’t work. There was no iron in the room. No wifi as promised.
Just a very disappointing holiday stay.
Still waiting on an apology. Pitiful service.
Barend I
Barend I, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
9 June 2021
Pumla
Pumla, 3-night trip
Verified Hotels.com guest review
6/10 Good
7 June 2021
J
J, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 May 2021
Super
We enjoyed our stay thank you very much
Thembisile
Thembisile, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
20 March 2021
Natasha
Natasha, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 January 2021
Beautiful and spacious chalets with amazing ocean views, friendly staff and easy to check in...
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 December 2020
Paul
Paul, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2020
Great experience, friendly staff and very comfortable and practical chalet. Thoroughly enjoyed it!
Zeruiah
Zeruiah, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
8 December 2020
Lucentio
Lucentio, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 November 2020
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2020
Great stay
Modern units with all you need for a comfortable stay. Close to the beach and shops. We had a great time, will stay with you again
Verified traveller
2-night family trip
Verified Hotels.com guest review
2/10 Poor
20 October 2020
Bruce
Bruce, 3-night family trip
Verified Hotels.com guest review
6/10 Good
1 March 2020
Anthea
Anthea, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 February 2020
We were given the incorrect room, we were next to the drive way so the kids could not play outside.
Nicholas
Nicholas, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
26 November 2019
Worst Holiday
We were a family of 3 and requested a cot or a queen sized bed. We had to sleep on a three quarter bed which was extremely uncomfortable. We had to use an oil rag as the dish cloth which wasn’t replaced daily. The shower was faulty. The cleaning staff was rude, moody and unapproachable.