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Faustino Gran

5.0 star property
Waterfront hotel with 2 bars/lounges, near Cathedral of Menorca

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Faustino Gran

Terrace/patio
Flat-screen TV, iPod dock
Flat-screen TV, iPod dock
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Non-smoking
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Winery
  • Near the beach
  • Restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • Outdoor pool access
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Seasonal outdoor pool

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite with Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite with Spa Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, Private Pool with Spa Access

Pool

Villa, Private Pool with Spa Access

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
  • 280 sq m
  • Sea view
  • Sleeps 7
  • 7 Single Beds

View all photos for Deluxe Premium Room, Harbor View with Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Premium Room, Harbor View with Spa Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Hairdryer
  • 35 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room with Spa Access

Premium bedding, minibar, in-room safe, desk

Superior Room with Spa Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room with Spa access

Premium bedding, minibar, in-room safe, desk

Single Room with Spa access

Highlights

Soundproofed
Sauna
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Patio with Spa access

Premium bedding, minibar, in-room safe, desk

Standard Double Room, Patio with Spa access

Highlights

Garden
Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room with Spa Access

Premium bedding, minibar, in-room safe, desk

Double Room with Spa Access

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms with Spa access

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms with Spa access

Highlights

Patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Shower/bath combination
  • 67 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, Terrace with Spa Access

Premium bedding, minibar, in-room safe, desk

Suite, Terrace with Spa Access

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Shower/bath combination
Deep-soaking bath
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Calle Sa Muradeta 22, Ciutadella de Menorca, Menorca, 7760

What's nearby

  • Cathedral of Menorca - 2 min walk
  • Puerto de Ciutadella de Menorca - 6 min walk
  • Cala en Blanes - 17 min drive
  • Cala Macarella Beach - 35 min drive
  • Macarelleta Beach - 35 min drive

Getting around

  • Mahon (MAH-Minorca) - 56 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Imperi - ‬3 min walk
  • ‪S'amarador - ‬2 min walk
  • ‪Cas Consol - ‬2 min walk
  • ‪Triton - ‬4 min walk
  • ‪Cafe Balear - ‬3 min walk

About this property

Faustino Gran

A great choice for a stay in Ciutadella de Menorca, Faustino Gran features a winery where you can enjoy a glass of local wine. Guests can visit the spa to indulge in hot stone massages, aromatherapy or reflexology, and Mediterranean cuisine is served at Agua, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 poolside bars, a fitness centre and a sauna.

Languages

Catalan, English, French, German, Spanish

At a glance

DONE

Hotel size

    • 48 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site valet parking (EUR 60 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Cruise terminal shuttle*
    • Ferry terminal shuttle*
DONE

Off-site

    • Area shuttle*
    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • Restaurant
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach shuttle (surcharge)
  • Horse riding/hire
  • Boat tours
  • Motor boating
  • Personal watercraft (motorised)
  • Beach nearby
  • Access to nearby outdoor pool
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Winery on-site
  • Wine-tasting room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has couples treatment room(s). Services include hot stone massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Agua – Overlooking the garden, this fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one-way. Maximum occupancy 4)
  • Cruise ship terminal shuttle and ferry terminal shuttle services are offered for an extra charge
  • Local area shuttle and beach shuttle services are offered for an extra charge

Renovations and closures

This property is closed from 3 November 2024 to 9 April 2025 (dates subject to change).
The property is closed between 30 October and 27 March.

Children & extra beds

  • Rollaway beds are available for EUR 100.0 per night
  • Airport shuttle service for children costs EUR 95 (one-way)

Parking

  • Uncovered valet parking costs EUR 60 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Can Faustino Ciutadella de Menorca
Hotel Can Faustino
Can Faustino Ciutadella de Menorca
Can Faustino
Hotel Can Faustino
Faustino Gran Hotel
Faustino Gran Relais Chateaux
Faustino Gran Ciutadella de Menorca
Faustino Gran Hotel Ciutadella de Menorca

Frequently asked questions

Is Faustino Gran currently open?
This property is closed from 3 November 2024 to 9 April 2025 (dates subject to change).
Does Faustino Gran offer free cancellation for a full refund?
Yes, Faustino Gran does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Faustino Gran?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Faustino Gran?
Sorry, pets aren't allowed.
Is parking offered on site at Faustino Gran?
Yes. Valet parking costs EUR 60 per day.
Is an airport shuttle service offered by Faustino Gran?
Yes, an airport shuttle is available. The charge is EUR 95 per vehicle one-way.
What are the check-in and check-out times at Faustino Gran?
Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM.
What is there to do at Faustino Gran and nearby?
Have fun with on-site activities such as horse riding and motor-boating. Additional recreation nearby includes cave exploring and ecotours. Indulge in a treatment at the spa and enjoy other amenities such as 2 poolside bars and 2 bars. Faustino Gran also has a winery, a sauna and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Faustino Gran?
Yes, Agua offers al fresco dining, Mediterranean cuisine and garden views.
What's the area around Faustino Gran like?
Faustino Gran is located on the boardwalk, a short 2-minute walk from Cathedral of Menorca and 4 minutes' walk from Fornells Tower.

Faustino Gran Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Hai, 4-night trip
Verified Hotels.com guest review

4/10 Fair

RACHEL, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohannad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location location. Location Within a few hundred yards of the harbour , the cathedral, the shops , in the old city This former royal palace is excellent in all areas Highlights include the private booking of the steam room sauna and indoor pool in an underground cave and a day out in their country estate with a lavish picnic in peaceful grounds Highly recommend this hotel
Gillian Margaret, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect
My husband and I cannot say enough about this hotel. Beautiful location and surroundings, the staff and the Manager make you feel so welcomed and special. Breakfast was great, we chose to eat dinner at the hotel restaurant one evening which was also very good. So many details taken care of at this place - we will be back!
David and Jenny, 2-night trip
Verified Hotels.com guest review

6/10 Good

The Faustino Gran is a beautiful property, with lovely staff. But it was let down by a consistently chaotic breakfast service, and a food a beverage offering that generally did not live up to the price-point or what you would generally expect from a R&C hotel. The breakfast service was understaffed for the number of guests, making it consistently hard to get seated and order a coffee, and on more than one occasion hard to get a table prepared with cutlery or a menu. This was consistently the case over a five night stay - we decided to skip breakfast on the last morning because (despite our lovely waitresses) it just took too long every day previously. We had high expectations of dinner, which we booked on our first night, but despite the lovely staff and setting we were very disappointed by the standard of food - far from good enough for the price and out of sync with the generally excellent standard in Ciutadela. Rice was seriously undercooked, burrata salad way too cold, as if pre-prepared and taken from the fridge. Similarly, it was sometimes hard to get drinks from the cocktail bar due to staffing, no pool-side service, and the same classic cocktails varied depending on who made them. There are noise issues in the rooms facing the port, where we stayed. While the port nightlife is out of the hotel’s control, investment in better sound proofing would help. Despite these issues, the hotel is beautiful, well located, with helpful and friendly staff who did their best.
5-night trip
Verified Hotels.com guest review

8/10 Very good

Margot, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Fabulous Experience.
A beautiful hotel in the heart of old town, walking distance from the harbour, main square and laberinth of streets for shops, bars and restaurants. Although well occupied, we never felt crowded, with a sizeable team on hand for anything we needed, guided by a very attentive general manager. The main entrance is on a very narrow road to the front so it would have been be wise to call reception just before arrival - they would probably have greeted us to assist with the luggage before driving off to park. In truth however, we didn’t need the car during our stay, so if we had only been saying here during our week, a taxi or airport transfer would have made more sense. Overall, a fabulous experience and highly recommended - we hope to be lucky enough to return in the future.
Shady pool
Our harbour view
E, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very relaxing and the staff were very attentive.
Cynthia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

sandra, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay in the middle of Ciutadella. Staff wonderful and welcoming.
David, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ideal location.
Very nice location and ideal for strolling around the old town and harbour. Staff very friendly although breakfast service was slightly erratic. Please advise future customers that the deluxe premier room with views do not all have a balcony as inferred by the photos of the room. This led to initial disappointment that could have been avoided. Rooms overlooking the harbour are noisy from nightclubs opposite until the early hours, even with windows closed.
Anne, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a fabulous stay at Hotel Can Faustino. From the moment we arrived we felt extremely welcomed and nothing was too much trouble. The hotel is beautiful & is situated conveniently with the sights of Ciutadella on the door step. We'll be back!
2-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Amazing stay! Highly recommend!
Alexandra, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Reception staff was fantastic and hotel beautiful. The only thing that let this down was quality of food at breakfast and service. Give up in the end trying to get a second coffee, other than that this really is a beautiful hotel and highly recommended.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lucy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel in great location.
This is a very good hotel with really excellent staff, a lovely ambience and very nuce breakfast until 10.30am. Its real plus point is its location, right in the old town and a very short walk from the port with an amazing selection of places to eat and drink. The port and town both have a real 'buzz' on an evening. The hotel has a small pool area but it is not a great place to sit as it has no view or breeze! Much better to take a short bus or taxi ride to a nearby beach. The only negative was the noise from the port area at night which made sleeping difficult. The disco and jazz bar opposite the hotel were open until 5.30 am and the sound of partying voices was non stop.
Jonathan, 5-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel was lovely my room was disappointing there were sky light windows only and it should noted that the cathedral bells feel like they are above your head when they are rung.
3-night trip
Verified Expedia guest review

10/10 Exceptional

In a class of its own
Can Faustino was a palace in a former life and I felt just like royalty! Absolutely everything was fabulous - staff, restaurant, facilities... completely faultless The hotel is in the heart of historic Ciutadella, so although I went for the Fiesta - what a spectacle - I would return for the hotel itself. Service is unrivalled, the welcome and hospitality generous, and the spacious gardens the perfect place to dine alfresco. I loved it.
Jacqueline, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel in Menorca
Everything about the hotel is perfect. Great location in Ciutadella de Menorca. The hotel is an Old Palace building completely redone with exquisite taste. Modern state of the art air conditioning and showers. You notice the quality of the restoration when you notice details like a Schindler elevator even for just 2 floors. Lovely beds and rooms. Fantastic breakfasts. Friendly staff. Lovely interiors and exteriors. Will go back for sure.
Marcos, 7-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

10/10
Amazing hotel and decor! The restaurant is fantastic with knowledgable staff!
Alexandra, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

The perfect hotel in a perfect position for the old town. Beautiful interiors, very high standard throughout. Extremely friendly and helpful staff. A joy to be there.. Excellent buffet breakfast, interesting evening meals. Our best was the perfectly cooked and tender steak. Some amazingly presented desserts. We will certainly be going back to this hotel when we return to Menorca. Thought Cuitadella was a lovely city and, dare I say, far prettier than Mahon.
Lakelandgrey, 7-night romance trip
Verified Expedia guest review