Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000
What's nearby
Zócalo de Puebla - 2 min walk
Puebla Cathedral - 6 min walk
Los Sapos Bazaar - 7 min walk
Puebla Convention Center - 9 min walk
Centro Expositor - 9 min drive
Getting around
Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive
Puebla–Cholula Tourist Train Terminal - 22 min walk
Restaurants
Starbucks - 1 min walk
Antigua Taqueria la Oriental - 2 min walk
El Globo - 2 min walk
Antigua Taquería la Oriental - 2 min walk
Antigua Taqueria la Oriental - 2 min walk
About this property
Hotel Gilfer
Hotel Gilfer offers a great location, putting you within a short 10-minute walk of Zócalo de Puebla and Puebla Cathedral. For a bite to eat, guests can visit El Pasaje, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Also, Angelopolis Commercial Center and Cuauhtemoc Stadium are within a short drive. Fellow travellers say great things about the helpful staff and location.
Languages
English
At a glance
Hotel size
92 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 1:00 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Working away
Business centre
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
32-inch plasma TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Freshen up
Private bathroom
Bath only
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
El Pasaje – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant specialises in Thai cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 200 per person
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Gilfer Puebla
Hotel Gilfer
Gilfer Puebla
Gilfer
Hotel Gilfer Hotel
Hotel Gilfer Puebla
Hotel Gilfer Hotel Puebla
Frequently asked questions
Does Hotel Gilfer offer free cancellation for a full refund?
Yes, Hotel Gilfer does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Gilfer?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Gilfer?
Sorry, there's no on-site parking at Hotel Gilfer.
What are the check-in and check-out times at Hotel Gilfer?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 1:00 PM.
Are there restaurants at or near Hotel Gilfer?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Hotel Gilfer like?
Hotel Gilfer is in Puebla Historic Center, a short 2-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral. Travellers give top marks for the hotel's prime location.
Hotel Gilfer Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
25 July 2024
Maria Isabel
Maria Isabel, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
12 June 2024
Ccc
Marcus Robert
Marcus Robert, 1-night trip
Verified Expedia guest review
6/10 Good
4 May 2024
The internet did not work the whole time. The mainstreet can be very noise.
Tri
Tri, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 March 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
4/10 Fair
26 February 2024
It was in a good area , the cathedral is walking distance
staff isn’t the friendliest , a bit of an attitude
Jimmy
Jimmy, 1-night trip
Verified Expedia guest review
6/10 Good
5 January 2024
Douglas
Douglas, 3-night trip
Verified Expedia guest review
8/10 Very good
23 October 2023
Simple & old but clean & comfortable enough for the price. Good location. Nice view of the Cathedral. Staff were friendly although language was difficult.
Verified traveller
3-night trip
Verified Hotels.com guest review
2/10 Poor
10 October 2023
WORST EXPERIENCE GILFER HOTEL
I contracted Covid the afternoon I arrived after I tested. I notified the cleaning staff not to enter to protect her. I wasn't ill but I had tested positive. I would go out to pick up my food or eat at an outdoor restaurant. The manager told me I would have to leave! I would have to go to my families home (I'm on vacation. I have no family there) or she would call the police to remove me or an ambulance to take me to the hospital. I had already gone to the hospital to confirm my self test and was seen by a physician who told me I tested positive but had no medical issues. Two days later I went to another hospital and saw a Pulmonary specialist who requested a scan of my lungs and said the same thing. I am vaccinated. I contracted Covid, however, I was not sick. She then asked me to see my medical records so she could view them. I declined. This was the WORST experience in my travels I have ever experienced. I will NEVER visit the city again. I contacted the Secretaría de Salud who advised me that it was illegal for anyone to demand to view the medical records of someone. I stayed until my departure date and have not and will not return
Javier
Javier, 7-night trip
Verified Hotels.com guest review
8/10 Very good
6 September 2023
olga
olga, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 September 2023
The staff is very friendly and accommodating! Thank you!
Ralph
Ralph, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
26 July 2023
Robert
Robert, 2-night trip
Verified Travelocity guest review
10/10 Exceptional
7 July 2023
The hotel is in an excellent location near the zocalo.
Ana
Ana, 5-night trip with friends
Verified Expedia guest review
8/10 Very good
24 May 2023
Puebla
Service was excellent. Clean and walking distance to Zocalo 2min. Starbucks and a Pharmacy with Dr office on the corner.
Tours by Toribus available at Zocalo. Catedral and many restaurants and shopping walking distance. Calle de Los dulces. Also a street full of Talavera items,
Los Sapos, Barrio del Artista
Most of all you will feel safe
Rose
Rose, 8-night trip with friends
Verified Hotels.com guest review
4/10 Fair
1 January 2023
Shower and sink took a long time to drain. Toilet clogged easily and spilled over. Maintenance came promptly and unclogged it, however refused to provide cleaning/disinfectant products as he said since there was no smell, it wasn't a problem. The provided shampoo did not lather.
The location is downtown which is great for tourism, however the cathedral bells ring multiple times an hour not stopping throughout the night. The bells would continuous wake us up and we could hear the neighbours also waking up as the walls were very thin.
Regular cleaning staff and front desk personnel were nice and friendly.
Edward
Verified Expedia guest review
10/10 Exceptional
3 October 2022
Very convenient location. Not even a block away from Zocalo. The installations are great and has a restaurant downstairs. Oxxo convenient store, pharmacy and shoppings super closed by.
Edgar
Edgar, 3-night family trip
Verified Orbitz guest review
10/10 Exceptional
28 September 2022
Yessica
Yessica, 2-night trip
Verified Hotels.com guest review
6/10 Good
19 September 2022
Edward
Edward, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 June 2022
What I liked about this place was its location. Museums,
historical sites, great restaurants, shopping places, all were within walking distance. The hotel itself has a great restaurant that offers a wide variety of typical regional dishes.
The things I "did not like "about this hotel is the noise that you could hear from the traffic, but believe its minimal.
Over all for me this was a great place and the cost is very affordable.
Antonio
Antonio, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 February 2022
Andrew
Andrew, 3-night trip
Verified Expedia guest review
6/10 Good
2 January 2022
This was a great location rooms were clean and staff doing covid precautions and housekeeping staff were great. There were a lot of things broken and falling apart and the beds were really hard and difficult to sleep on. The first day the shower didnt work at all the housekeeping staff came and shook the minerals around in the shower head until some water came out, but that is the kind of fix for everything there. Half my window was replaced with wood and the track for the wooden blind was broken so it was impossible to close at night... great location and it was great once but lots of things were falling apart and the beds were really uncomfortable
Emily
Emily, 5-night family trip
Verified Expedia guest review
8/10 Very good
17 December 2021
Convenient and cost effective
Very convenient location and good value as i booked very last minute. WiFi a bit slow though
David
David, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 June 2021
Una noche
Todo fue perfecto for una noche que nost quedamos.
Javier
Javier, 1-night trip
Verified Hotels.com guest review
4/10 Fair
11 October 2020
Charged twice
I was charged twice. I showed hotel my reservation stating I prepaid and they did not believe me.
Luis A
Luis A, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
31 January 2020
cathedral view
Very nice rooms, clean, our room 706 had an amazing view of the main cathedral and was gorgeous at night with its lighting. Bells toil all night but with window closed, we didn't hear them. Restaurant on-site had my favorite breakfast of our 2 week trip. Excellent valet parking and very comfortable bed.
marilyn
marilyn, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
16 December 2019
decent and central for a good price
Was a nice clean room that was good and central. However beds werent overly comfortable and the room was very hot had to contiusoly run the airconditioning evern though it was cold outside.