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Matum Hotel & Casino

3.5 star property
Santiago de los Caballeros hotel with casino and outdoor pool

Choose dates to view prices

Photo gallery for Matum Hotel & Casino

Relax by the pool surrounded by a soothing water feature and a beautifully landscaped deck.
Welcome to Matum, where a stylish reception area awaits with a beautifully designed desk and elegant tile flooring.
Welcome to Marum, where modern design meets convenience, with easy access to reception, event spaces, a bar, and Canal 29.
Conference room with seating for meetings and presentations.
Jade Chinese Cuisine offers a vibrant atmosphere with a prominent entrance and lush greenery.
Experience the vibrant atmosphere at Matum Hotel & Casino. Enjoy the excitement of a casino, dance the night away in a nightclub, and relax by an outdoor pool or on a sun-kissed terrace. The helpful staff has left lasting impressions on previous guests.

Reviews

6.8 out of 10
Good

Popular amenities

  • Casino
  • Airport transfer
  • Bar
  • 24/7 front desk
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Restaurants and bar/lounge
  • Outdoor pool
  • Nightclub
  • Fitness centre
  • Children's pool
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is RM265
RM340 total
includes taxes & fees
11 Aug - 12 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

Cozy retreat with a comfortable bed, nightstand, and wall-mounted mirror.

Executive Room

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
Digital channels
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Classic design with a large bed, nightstands, and a painting above, complemented by a wooden wardrobe and small table.

Presidential Suite

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Minibar
Digital channels
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

Deluxe Double Room, Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Two beds with green bedspreads and matching pillows are positioned side by side, accompanied by a nightstand and a framed painting.

Junior Suite

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Minibar
Digital channels
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Front of property – evening/night

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  • Airport transfer
  • Free parking
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8.4 out of 10, Very good, 1,006 reviews
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About the area

Map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago

What's nearby

  • Monument to the Heroes of the Restoration - 6 min walk - 0.5 km
  • Bella Terra Mall - 15 min walk - 1.3 km
  • Casino Gran Almirante - 2 min drive - 2.1 km
  • Catedral de Santiago - 3 min drive - 2.2 km
  • Estadio Cibao - 4 min drive - 3.4 km

Getting around

  • Santiago (STI-Cibao Intl.) - 18 min drive
  • Puerto Plata (POP-Gregorio Luperon Intl.) - 108 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬10 min walk
  • ‪El Tablón Latino - ‬6 min walk
  • ‪Amigos 24 Horas - ‬12 min walk
  • ‪El Parrillon Monumental - ‬11 min walk
  • ‪Wendy’s - ‬12 min walk

About this property

Matum Hotel & Casino

Matum Hotel & Casino features a casino and a nightclub. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a fitness centre, a children's pool and a snack bar/deli. Fellow travellers say great things about the helpful staff.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 41 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10:00 PM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Casino
  • Nightclub
  • Banquet hall

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Chef

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per room (return)
  • Safes in guest rooms can be used for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Matum Hotel Casino Santiago
Matum Hotel Casino
Matum Casino Santiago
Matum Casino
Matum Hotel Santiago
Matum Hotel And Casino
Matum Hotel Casino Santiago de los Caballeros
Matum Casino Santiago de los Caballeros
Matum Hotel & Casino Hotel
Matum Hotel & Casino Santiago de los Caballeros
Matum Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Does Matum Hotel & Casino offer free cancellation for a full refund?

Yes, Matum Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Matum Hotel & Casino?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Matum Hotel & Casino?

Sorry, pets aren't allowed.

Is parking offered on site at Matum Hotel & Casino?

Sorry, there's no on-site parking at Matum Hotel & Casino.

Is an airport shuttle service offered by Matum Hotel & Casino?

Yes, an airport shuttle is available. The charge is USD 20 per room return.

What are the check-in and check-out times at Matum Hotel & Casino?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Matum Hotel & Casino?

Yes, there's a casino.

What is there to do at Matum Hotel & Casino and nearby?

Matum Hotel & Casino has a casino, a nightclub and an outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near Matum Hotel & Casino?

Yes, there's an on-site restaurant that offers international cuisine.

What's the area around Matum Hotel & Casino like?

Matum Hotel & Casino is a short 7-minute walk from Monument to the Heroes of the Restoration and 20 minutes' walk from Bella Terra Mall.

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Matum Hotel & Casino Reviews

Reviews

6.8

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Casino
Restaurant
Nightclubs
History
Building
Bar

Reviews

8/10 Good

It was nice stay, nice view,
Lesbia, 1-night trip

10/10 Excellent

My main stay when I visit Santiago
Anthony, 1-night trip

10/10 Excellent

Excelente
lusiris, 1-night trip

10/10 Excellent

The people in the restaurant wee very kind with us.
Ana, 1-night trip

10/10 Excellent

Very nice
Reina, 1-night trip

6/10 Okay

Met our expectations for a place to stay close to the monument.
paul, 3-night trip

2/10 Terrible

Buffet was very limit to anyone. No buffete but kind of controlled by a person at the moment of serving the food
Rafael, 1-night trip

10/10 Excellent

It was a really nice hotel
Woodline, 1-night trip

6/10 Okay

Needs updating Pool área in really bad condition Staff was great Rooms were okay
Yovanny, 3-night trip

10/10 Excellent

Customer service and the Dominican breakfast was delicious.
Washington, 1-night trip

10/10 Excellent

Really nice.
Maria, 2-night trip

10/10 Excellent

It in a beautiful area safe enviroment friendly people
Barbara, 5-night trip

10/10 Excellent

Nice
Maria, 2-night trip

10/10 Excellent

Great location

2/10 Terrible

I did not like the room, it was old and out dated didnt look too clean. The balcony was dirty and looking at the back parking lot and rear of other businesses. I would never go there again!! I would never recommend either!!
Delgy, 1-night trip

10/10 Excellent

Excelente
Álvaro, 1-night trip

10/10 Excellent

Very good service
María, 1-night trip

10/10 Excellent

Very quiet and safe
Jose, 4-night trip

8/10 Good

Great bang for your buck, a lot of historical events have taken place at this hotel
Russell, 1-night trip

8/10 Good

Short stay but great. Stayed one night. Check in staff and bellman were all welcoming. Place was clean.
Andrew, 1-night trip

8/10 Good

Only problem i had, i slept in late.. At about noon i asked could my bed be made and trash taken out my room.. since the hotel was book the night before the maids were to busy to do the two things asked (make bed and take trash out). It probably would have taken 5 minutes to do..
Robert A., 3-night trip

10/10 Excellent

Excellent service
Caridad, 1-night trip

10/10 Excellent

Good service
martin, 10-night trip

10/10 Excellent

Very good
jose, 3-night trip

10/10 Excellent

Good place
martin, 4-night trip