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Grand Mercure Beppu Bay Resort & Spa

4.0 star property
Hiji hotel with spa and restaurant

Choose dates to view prices

Photo gallery for Grand Mercure Beppu Bay Resort & Spa

Seasonal outdoor pool
In-room safe, desk, free WiFi, bed sheets
Exterior
Hot springs
Point of interest
Located close to Hells of Beppu, Grand Mercure Beppu Bay Resort & Spa offers a serene escape with an indoor public bath and sauna. Relax by the seasonal outdoor pool or unwind in the steam room while connecting to in-room WiFi. Guests rave about the hotel's overall condition and can enjoy dinner at LE SENSORIEL.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Non-smoking
  • Laundry facilities
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
The current price is RM262
RM317 total
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Deluxe Suite, Multiple Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Sea View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 8
  • 4 Twin Beds

View all photos for Standard Room, 3 Single Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Standard Room, 3 Single Beds, Ocean View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 5
  • 3 Twin Beds

View all photos for Standard Suite, 2 Single Beds, Mountain View

In-room safe, desk, free WiFi, bed sheets

Standard Suite, 2 Single Beds, Mountain View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 9
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Standard Room, Multiple Beds, Sea View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 6
  • 4 Twin Beds

View all photos for Standard Room, Multiple Beds, Mountain View

In-room safe, desk, free WiFi, bed sheets

Standard Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 6
  • 4 Twin Beds

View all photos for Classic Room, 2 Single Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Classic Room, 2 Single Beds, Sea View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Single Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, 2 Single Beds, Sea View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 12
  • 2 Twin Beds

View all photos for Standard Suite, 2 Single Beds, Sea View (Japanese Western Style)

In-room safe, desk, free WiFi, bed sheets

Standard Suite, 2 Single Beds, Sea View (Japanese Western Style)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 9
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain view

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 8
  • 4 Twin Futons

View all photos for Standard room with 2 single beds and 1 sofa bed

In-room safe, desk, free WiFi, bed sheets

Standard room with 2 single beds and 1 sofa bed

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Standard Room, 2 Single Beds, Sea View

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

In-room safe, desk, free WiFi, bed sheets

Superior Room with 2 single beds and 2 extra beds, Mountain view

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room with 2 single beds and 1 extra bed, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room with 2 single beds and 1 extra bed, Mountain view

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Mountain view
  • Sleeps 6
  • 3 Twin Beds

View all photos for Standard Room, Japanese style, 4 futon beds, Ocean/Sea view

In-room safe, desk, free WiFi, bed sheets

Standard Room, Japanese style, 4 futon beds, Ocean/Sea view

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 8
  • 4 Twin Futons

View all photos for Classic Room, 3 Single Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Classic Room, 3 Single Beds, Ocean View

7.0 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 6
  • 3 Twin Beds

Similar properties

Bar (on property)

Grandvrio Hotel Beppuwan Wakura

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 100 reviews
The price is RM234
RM258 total
27 Aug - 28 Aug
Grandvrio Hotel Beppuwan Wakura
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About the area

Map
1825 Irie, Hiramichi, Hiji-machi, Hiji, Oita-ken, 879-1508

What's nearby

  • Hells of Beppu - 9 min drive - 6.5 km
  • Beppu Tower - 10 min drive - 9.7 km
  • Harmony Land - 10 min drive - 7.9 km
  • Takegawara Onsen - 11 min drive - 10.3 km
  • African Safari - 16 min drive - 13.0 km

Getting around

  • Oita (OIT) - 26 min drive
  • Beppu Station - 8 min drive
  • Oita Station - 18 min drive
  • Minami-Yufu Station - 26 min drive
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪ラーメンいっちゃん 琴別府店 - ‬3 min drive
  • ‪南太門 - ‬3 min drive
  • ‪ポッポおじさんの大分からあげ 日出店 - ‬5 min drive
  • ‪二刀竜日出店 - ‬5 min drive
  • ‪とんぼの湯 - ‬5 min drive

About this property

Grand Mercure Beppu Bay Resort & Spa

Grand Mercure Beppu Bay Resort & Spa puts you within a 10-minute drive of Hells of Beppu and Takegawara Onsen. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at LE SENSORIEL, which serves breakfast and dinner. A bar/lounge, a sauna and a steam room are other highlights. Fellow travellers say good things about the overall property condition.

All-inclusive

All-inclusive room rates at Grand Mercure Beppu Bay Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

Buffet meals, snacks and beverages included

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 289 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Free train station shuttle from 3:00 PM to 6:00 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Lockers available

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Public bath/onsen services include an indoor public bath and outdoor mineral hot springs (Japanese-style onsen). These services feature separate men's and women's areas. There are hot springs on site.

Dining

LE SENSORIEL – This buffet restaurant serves breakfast and dinner.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 2000 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 3:00 PM to 7:00 PM
  • The seasonal pool is open from July to August

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Beppuwan Royal Hotel Hiji
Beppuwan Royal Hotel
Beppuwan Royal Hiji
Beppuwan Royal
Beppuwan Royal Hotel Japan/Oita Prefecture - Hiji-Machi
Beppu Wan Royal Hotel
Hotel Resorts BEPPUWAN Hiji
Hotel Resorts BEPPUWAN
Resorts BEPPUWAN Hiji
Resorts BEPPUWAN
Hotel Resorts BEPPUWAN
Grand Mercure Beppu & Spa Hiji
Grand Mercure Beppu Bay Resort Spa
Grand Mercure Beppu Bay Resort & Spa Hiji
Grand Mercure Beppu Bay Resort & Spa Hotel
Grand Mercure Beppu Bay Resort & Spa Hotel Hiji

Frequently asked questions

Does Grand Mercure Beppu Bay Resort & Spa offer free cancellation for a full refund?

Yes, Grand Mercure Beppu Bay Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Mercure Beppu Bay Resort & Spa?

Yes, there's a seasonal outdoor pool. Guests have pool access from 3:00 PM to 7:00 PM.

Are pets allowed at Grand Mercure Beppu Bay Resort & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Mercure Beppu Bay Resort & Spa?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Grand Mercure Beppu Bay Resort & Spa?

Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is 11 AM.

What is there to do at Grand Mercure Beppu Bay Resort & Spa and nearby?

On-site recreation at Grand Mercure Beppu Bay Resort & Spa includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. Grand Mercure Beppu Bay Resort & Spa also has a steam room.

Are there restaurants at or near Grand Mercure Beppu Bay Resort & Spa?

Yes, there's an on-site restaurant, LE SENSORIEL.

Does Grand Mercure Beppu Bay Resort & Spa have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

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Grand Mercure Beppu Bay Resort & Spa Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Breakfast
View
Room

What guests liked

  • Breakfast was great with many varieties of food and drinks. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

niceHotel!
Ryuya, 1-night trip

10/10 Excellent

Loved this hotel. Rey comfortable and an INCREDIBLE breakfast that was included.
Adam, 1-night trip

10/10 Excellent

Enjoy the moment

Love this hotel, nice views, clean place with delicious breakfast buffet with a lot of food options. Child friendly. I also enjoyed the Onsen very much.
Serena, 2-night trip

10/10 Excellent

Nice stay
Jackie, 1-night trip

10/10 Excellent

Beautiful Seaview.
Chee Boon, 2-night trip

6/10 Okay

The hotel is quite spacious, and the ocean view is breathtaking. Before my visit, I had assumed that the hotel had undergone a recent renovation. However, the room we were staying in was surprisingly old. The facilities in the room appeared to have been used for over a decade. The sink had turned yellow and cracked, and the TV was small and had low resolution. The room also had an unpleasant odor. While the scenery is beautiful, the windows outside were covered in spider webs and insects, which was quite unsettling to look at.
Ho Ting Jason, 1-night trip

10/10 Excellent

Impressive

Impressive service and room conditions. Breakfast was awesome with good variety. Stunning views from room.
Jittinai, 3-night trip

4/10 Poor

Expected Accor hotels would be on par or competitive with Marriott standards. Property looked grand and new from upfront. Our Japanese style room was poorly maintained and cleaned. ex. wallpaper peeling, stains on chairs, dirty toilet crevasse. View was good if windows were clean and free of spider webs. Basic and dated TV, will not be able to sync your devices. A hotel this size, one would expect a convenient store on site. There is one about 5 mins walk away. There is little to no F&B options in the property or in the area. There is no room service. Security was weak. No cameras as deterrent common areas, did not require key fob to access floors. The country is overall very safe. I guess this is why they did not invest in this sector. The pool, there is a staff attendant, unsure if he is life guard, I am okay with watching my kids. He definitely didn't watch the pool. Just a heads up. Overall, I would not recommend this property.
BILLY HIU-NIN, 2-night trip

10/10 Excellent

Overall comment

Gd sea view, breakfast was good with many varieties of food and drinks. Thanks a lot
Choi Chu Gregor, 1-night trip

10/10 Excellent

Too many group tours. Noisy.
LAN KIU, 2-night trip

4/10 Poor

It was ok. No baby crib available. The baby area is not baby safe, my child cut her head open on one of the tables bc they have sharp edges and had to go to the emergency room. There was mold on the vents in the room and the carpets were pretty dirty.
2-night trip

2/10 Terrible

Resort does not acknowledge or respond

Resort would not acknowledge the refund policy they provided to me in the message app and in email because the resort did not translate it in English properly. Resort did not respond to my messages after instructing me to message them through the message app. Resort did not respond to my emails after instructing me to email them and providing me with an email address to use.
2-night trip

10/10 Excellent

朝食はとても満足のいく内容でした。部屋も価格とは相応の内容で機会があれば再度宿泊したく思っております。
SHOGO, 1-night trip

8/10 Good

食事が豊富で美味しかった
e, 1-night trip

6/10 Okay

冷蔵庫に誰かの飲みかけのコーラが入ったままだった、飲み物ひやしたかったが、使う気になれなかった
SATOKO, 1-night trip

8/10 Good

写真よりもこじんまりしてましたが、説明通り楽しめました。階数によってリノベーションされてないようで、泊まった7階は絨毯、壁紙、ユニットバス等に汚れ染みが多く残念でした。ベッドと部屋着、タオルは清潔で助かりました。連泊は部屋掃除なしに協力すると売店の10%引きバウチャーが貰えておみやげ買う時に嬉しかったです。ラウンジサービスはとてもすばらしく、朝夕のブュッフェもとてもおいしかったです。次は費用に余裕を持って上層階に泊まりたいです。
laula, 2-night trip

10/10 Excellent

yuichiro, 1-night trip

10/10 Excellent

夕朝食共に美味しく、スタッフの方もとても親切でした。プールやお部屋も清潔でお布団も寝心地が良かったです！また泊まりに行きます。ありがとうございました。
Yukari, 1-night trip

6/10 Okay

良い点 ・夕食、朝食バイキングの内容が良かった ・プールがあるので、子どもがとても喜んだ 残念な点 ・ホテルエントランス前の駐車場が満車で第二？駐車場が少し離れていて不便だった ・大浴場にタオルが一切置いておらず、不便だった(客室からうっかり持って行くのを忘れたら、客室かフロントまで戻らないといけないので注意) ・混み合う時間帯は、エレベーターを乗るのに行列だった(ホテルの規模に対してエレベーター数が少なく感じた)
erika, 1-night trip

4/10 Poor

チェックインの時、全て清算済みで来ているのに再度、請求されそうになった。
iwao, 1-night trip

8/10 Good

今回初めて利用しました。トータル的には満足出来るホテルでした。ウェルカムドリンクやプール利用、朝夕のビュッフェは子供も楽しむ事ができたのでまた利用したいと思います。 不満な点はチェックインの受付の対応がイマイチでした。説明が足りず、後から別のスタッフに聞いたが、心のこもっていない対応を受けたので残念です。あとは、和室の方が少し安かったので選びましたが、畳や家具？に歴史を感じてしまいました。汚いとかではなく少し暗い印象。時間が経てば慣れました。 和室の部屋と受付のスタッフ以外はすごく満足出来るホテルでした。
Maiko, 1-night trip

10/10 Excellent

Riho, 1-night trip

10/10 Excellent

Makiko, 1-night trip

8/10 Good

別府湾を望むロケーションは最高に良く温泉も内湯、露天共に満喫できました。 ただインバウンド客が多く浴槽に潜って遊ぶ年輩の中国人や身体拭かず脱衣場に上がってくる人などマナーの悪さが気になりました。
Toshiro, 1-night trip

10/10 Excellent

Hiromi, 1-night trip