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Hermes Palace Hotel Banda Aceh

3.5 star property
Banda Aceh hotel with spa and outdoor pool

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Photo gallery for Hermes Palace Hotel Banda Aceh

Outdoor pool
Minibar, in-room safe, desk, soundproofing
Lobby
Karaoke room
Front of property – evening/night
Located in the heart of Banda Aceh, Hermes Palace Hotel offers a warm welcome with a beautiful garden and relaxing spa treatments. Unwind by the outdoor pool or indulge in international cuisine at HERMES restaurant. With free WiFi, bike rentals, and helpful staff, this hotel is perfect for those seeking comfort and tranquility.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Children's pool
  • Stovetop
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is RM255
RM309 total
includes taxes & fees
25 May - 26 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Ceiling fan
Stovetop
Free bottled water
Minibar
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Business Room

Minibar, in-room safe, desk, soundproofing

Business Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Stovetop
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Stovetop
Free bottled water
  • Sleeps 3
  • 1 Double Bed

Executive Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Stovetop
Free bottled water
  • Sleeps 3
  • 1 Double Bed

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Breakfast, lunch, dinner served; Indonesian cuisine

THE KYRIAD MURAYA HOTEL ACEH

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 19 reviews
The price is RM247
RM271 total
includes taxes & fees
1 Jun - 2 Jun
THE KYRIAD MURAYA HOTEL ACEH
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About the area

Map
Jl. T Panglima Nyak Makam, Nanggroe Aceh Darussalam, Banda Aceh, Aceh, 23125

What's nearby

  • Masjid Raya Baiturrahman - 5 min drive - 4.9 km
  • Aceh Tsunami Museum - 5 min drive - 4.9 km
  • Pasar Aceh Central - 6 min drive - 5.9 km
  • Taman Sari Park - 6 min drive - 6.0 km
  • Harapan Bangsa Stadium - 8 min drive - 7.5 km

Getting around

  • Banda Aceh (BTJ-Sultan Iskandar Muda) - 29 min drive

Restaurants

  • ‪Solong Mini Coffee - ‬2 min walk
  • ‪Aroel Kupi - ‬2 min walk
  • ‪Warkop 3 in 1 - ‬1 min walk
  • ‪Cek Yukee - ‬5 min walk
  • ‪Kral Kebab "Taste of Turkish Kebab - ‬2 min walk

About this property

Hermes Palace Hotel Banda Aceh

When visiting Banda Aceh, Hermes Palace Hotel Banda Aceh is a great choice to consider. Guests can visit the spa to indulge in massages, body wraps or facials, and international cuisine is served at HERMES, which is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers like the room service.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 163 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Pool table

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave (on request)
  • Stovetop
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

Dining

HERMES – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Oasis – On-site lobby lounge. Open daily.

Fees & policies

Children & extra beds

  • Cots/infant beds are available for IDR 400000.0 per night
  • Rollaway beds are available for IDR 425000.0 per night

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hermes Palace Hotel Banda Aceh
Hermes Palace Hotel
Hermes Palace Banda Aceh
Hermes Palace
Hermes Palace Hotel
Hermes Palace by BENCOOLEN
Hermes Banda Aceh Banda Aceh
Hermes Palace Hotel Banda Aceh Hotel
Hermes Palace Hotel Banda Aceh Banda Aceh
Hermes Palace Hotel Banda Aceh Hotel Banda Aceh

Frequently asked questions

Does Hermes Palace Hotel Banda Aceh offer free cancellation for a full refund?

Yes, Hermes Palace Hotel Banda Aceh does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hermes Palace Hotel Banda Aceh?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hermes Palace Hotel Banda Aceh?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hermes Palace Hotel Banda Aceh?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hermes Palace Hotel Banda Aceh?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.

What is there to do at Hermes Palace Hotel Banda Aceh and nearby?

Hermes Palace Hotel Banda Aceh has a spa and an outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near Hermes Palace Hotel Banda Aceh?

Yes, HERMES offers international cuisine.

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Hermes Palace Hotel Banda Aceh Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10

2-night trip

6/10

old hotel with smelly and too crowded alot of event happen in this hotel
2-night trip

8/10

Hotel was good, even it's old hotel but good maintained. Parking space is small, so it's a little drawback
1-night trip

8/10

2-night trip

10/10

We like the soft n firm bed n pillows, very restful
3-night trip

6/10

Still the best hotel in Banda Aceh but unfortunately a few changes have taken place since my last visit. The spa has been closed down and it is no longer possible to get a beer by the pool - or anywhere else for that matter! As for the pool, if you want to swim you'll need to do so fully covered.
1-night trip

4/10

Very few staff speaking English (or French). Bad WiFi. Slow service, lack of knowledge of menus in restaurants. Strict implementation of sharia law even within the hotel
1-night trip

8/10

Nous y avons passés deux nuits et sommes très satisfaits de notre séjour. Premièrement la chambre était très grande ainsi que la salle de bains le seul point négatif est le manque de pression dans la douche.. Ensuite le petit-déjeuner était très varié Dernière chose vous êtes entouré de restaurants locaux et de brasseries.
2-night trip

10/10

Facilities are Clean and Nice. Good wi-fi service and food Easy to find. Mart is near
2-night trip

6/10

Ok ophold, men hotellet er ret nedslidt ift. at det reklamerer med 5 stjerner.
2-night trip

10/10

10/10

best hotel in Banda Aceh. You can also get a cold Bintang! Breakfast is fantastic too.
1-night trip

6/10

Recently I stayed for the second time at this hotel on my business trips to Banda Aceh. I am told that this was one of the better, if not currently the best hotel in Banda Aceh. It is busy most of the time with events and functions. The staff are friendly and eager to please the guests. There is a good opportunity to improve the management and train the staff, and bring this hotel up to 5 star standards. Overall it was a good stay.
3-night trip

4/10

4-night trip

10/10

โรงแรมดี ตั้งอยู่ห่างจากกลางเมืองประมาณ 5 นาที ห้องสะอาด มีผลไม้ให้ฟรี พนักงานเป็นมิตร มีสระว่ายน้ำสะอาด สำหรับเด็กและผู้ใหญ่ อาหารเช้าบุปเฟ่ต์อร่อย หลากหลายเมนู ตอนค่ำสามารถเดินไปกินมื้อค่ำจากร้านอาหารนอกโรงแรมได้
1-night trip

4/10

No hot water Water not flowing away- bad flooding Air cond not cold No hand towels Wasn’t that bad the last time we stayed
1-night trip
This review was submitted before 2018 and has not been verified.

10/10

We stayed 8 nights at this hotel. Staff excellent, service excellent, cleanliness excellent, bed super comfy, good wifi, restaurant food and breakfast very tasty and wide selection of Indonesian and wide selection of Western food. Room service/restaurant food very overpriced for what it is - better to go to try the other local restaurants around Aceh - tastes more authentic and price is half. Swimming pool great for children very shallow water. Large pool area attached for adults.
8-night trip
This review was submitted before 2018 and has not been verified.

8/10

1-night trip
This review was submitted before 2018 and has not been verified.

6/10

At night a lot of voice make me cant sleep very well.
1-night trip
This review was submitted before 2018 and has not been verified.

6/10

No interconnecting room .mini fridge not working room amenities not up to expection. Hotel not praticing good PR for guest.
3-night trip
This review was submitted before 2018 and has not been verified.

6/10

far enough from city center, culinary area and souvenir, the position is in the suburb of Banda Aceh
2-night trip
This review was submitted before 2018 and has not been verified.

6/10

This is the least worst option in Banda Aceh. The restaurant is fine while the room is somewhat clean.
8-night trip
This review was submitted before 2018 and has not been verified.

8/10

4-night trip
This review was submitted before 2018 and has not been verified.

8/10

Generally good little bit run down , very friendly staff although not many speak good english . Expensive by Aceh standards $4.50 for a coke when across road a whole meal is $2.50 Internet is poor so dont expect to do business here you can just get FB to work , but overall standard was good , very substantial buffet breakfast included and big pool , also some Fox tv , they tried hard and overall we were happy
5-night trip
This review was submitted before 2018 and has not been verified.

10/10

Stay for 4 days 5 night. Large room. Free + unlimited data + devices of internet. Very nice hotel staff. Children enjoyed with the pool. Live music on night. Great food. You can eat hotel food at restaurant price. What else uh?? So many good thing here lah!!!