Located in Nishi Ward, The New Hotel Kumamoto offers a warm welcome with free daily manager's reception and dry cleaning/laundry services. Enjoy cooked-to-order breakfast, explore the city on bike rentals or unwind at the bar while connecting to WiFi; previous guests rave about the helpful staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Parking available
24/7 front desk
Laundry facilities
Air conditioning
Free WiFi
Main amenities (12)
Housekeeping (on request)
2 restaurants and bar/lounge
Breakfast available
Meeting rooms
24-hour front desk
Air conditioning
Front desk safe
Vending machine
Laundry service
Self-serve laundry
Luggage storage
Ballroom
Feel at home (6)
Fridge
Private bathroom
Television
Laundry facilities
Lift
Off-site parking available
Room options
Available filters for rooms
Showing 26 of 26 rooms
View all photos for Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking
Executive Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
40 sq m
Sleeps 5
2 Double Beds and 1 Twin Sofa Bed
View all photos for Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)
Deluxe Twin Room, Multiple Beds, Non Smoking (For 2-5 people use)
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
35 sq m
Sleeps 5
2 Double Beds and 1 Twin Sofa Bed
View all photos for ONE Castle Suite(4 beds) For 2-4 people use, Non Smoking
ONE Castle Suite(4 beds) For 2-4 people use, Non Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
49 sq m
Sleeps 4
2 Large Twin Beds and 1 Large Twin Bunk Bed
View all photos for ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking
ONE Suite 01 (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
53 sq m
Sleeps 5
2 Double Beds and 1 Twin Sofa Bed
View all photos for Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking
Superior Twin (Luxury Floor), for 1-4 people use, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
30 sq m
Sleeps 4
2 Double Beds
View all photos for Life style Superior Twin for 1-3 people use, Non Smoking
Life style Superior Twin for 1-3 people use, Non Smoking
9.89.8 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
24 sq m
Sleeps 3
2 Large Twin Beds and 1 Twin Sofa Bed
View all photos for King Double for 1-3 people use, Non Smoking
King Double for 1-3 people use, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
28 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed
View all photos for ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking
ONE Suite 02 (Luxury Floor),2 double beds, for 2-4 people use, Non Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
55 sq m
Sleeps 4
2 Double Beds
View all photos for Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking
Deluxe Twin (Luxury Floor),2 double beds, for 2-5 people use, Non Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
35 sq m
Sleeps 5
2 Double Beds and 1 Twin Sofa Bed
View all photos for Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking
Deluxe Family ,2 double beds, for 2-5 people use, Non Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
29 sq m
Sleeps 5
2 Double Beds and 1 Twin Sofa Bed
View all photos for Life style Comfort Double for 1-2 people use, Non Smoking
Life style Comfort Double for 1-2 people use, Non Smoking
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
18 sq m
Sleeps 2
1 Double Bed
View all photos for King Double (Luxury Floor), for 1-2 people use, Non Smoking
King Double (Luxury Floor), for 1-2 people use, Non Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
26 sq m
1 bedroom
Sleeps 2
1 King Bed
View all photos for Comfort Twin Room, Non Smoking (1-2 pax use)
Comfort Twin Room, Non Smoking (1-2 pax use)
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
18 sq m
Sleeps 2
2 Twin Beds
View all photos for 【NEW】ONE Suite 02 (Luxury Floor)
【NEW】ONE Suite 02 (Luxury Floor)
Sleeps 4
View all photos for 【NEW】Comfort Twin
【NEW】Comfort Twin
Sleeps 2
View all photos for 【NEW】Executive Twin (Luxury Floor)
【NEW】Executive Twin (Luxury Floor)
Sleeps 5
View all photos for 【NEW】Deluxe Twin
【NEW】Deluxe Twin
Sleeps 5
View all photos for 【NEW】ONE Suite 01 (Luxury Floor)
【NEW】ONE Suite 01 (Luxury Floor)
Sleeps 5
View all photos for 【NEW】ONE Castle Suite
【NEW】ONE Castle Suite
Sleeps 4
View all photos for 【NEW】Life Style Superior Twin
【NEW】Life Style Superior Twin
Sleeps 3
View all photos for 【NEW】King
【NEW】King
Sleeps 3
View all photos for 【NEW】King (Luxury Floor)
【NEW】King (Luxury Floor)
Sleeps 2
View all photos for 【NEW】Superior Twin (Luxury Floor)
【NEW】Superior Twin (Luxury Floor)
Sleeps 5
View all photos for 【NEW】Deluxe Family
【NEW】Deluxe Family
Sleeps 5
View all photos for 【NEW】Deluxe Twin (Luxury Floor)
【NEW】Deluxe Twin (Luxury Floor)
Sleeps 5
View all photos for 【NEW】Life Style Comfort Double
Kumamoto Station Tourist Information Center - 3 min walk - 0.3 km
Kumamoto-jo Hall - 2 min drive - 2.0 km
Sakura Machi Kumamoto - 2 min drive - 2.0 km
Kumamoto City Hall - 2 min drive - 2.6 km
Kumamoto Castle - 3 min drive - 3.3 km
Getting around
Kumamoto (KMJ) - 22 min drive
Kumamoto Station - 2 min walk
Kumamoto Minami Station - 3 min drive
Fujisakigumae station - 3 min drive
Restaurants
菅乃屋 - 3 min walk
天草HERO鮨牛深丸熊本駅店 - 6 min walk
モスバーガー - 4 min walk
みのりみのる みのる食堂 アミュプラザくまもと店 - 5 min walk
SEATTLE'S BEST COFFEE JR熊本店 - 3 min walk
About this property
ONE STATION HOTEL KUMAMOTO
When you stay at ONE STATION HOTEL KUMAMOTO , you'll be a short five-minute drive from Kumamoto-jo Hall and Kumamoto Castle. The lobby lounge is a great place to grab a drink, and guests looking for a bite to eat can visit CROSS TIME CROSS BE, one of 2 restaurants, which serves breakfast, lunch and dinner. Fellow travellers say great things about the helpful staff and location.
Languages
English, Japanese
At a glance
DONE
Hotel size
146 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
2 restaurants
Bar/lounge
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Bike hire
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Grab bar near toilet
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Housekeeping (on request)
Special features
Dining
CROSS TIME CROSS BE – This buffet restaurant serves breakfast, lunch and dinner.
LOBBY BAR ANDO – This lobby lounge serves brunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
TEPPAN KAISEKI RINDOU – This steakhouse only serves dinner. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2750 for adults and JPY 1320 for children
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Hotel New Otani Kumamoto
New Otani Kumamoto
New Hotel Kumamoto
New Kumamoto
The New Hotel Kumamoto
One Station Kumamoto Kumamoto
ONE STATION HOTEL KUMAMOTO Hotel
ONE STATION HOTEL KUMAMOTO Kumamoto
ONE STATION HOTEL KUMAMOTO Hotel Kumamoto
Frequently asked questions
Does ONE STATION HOTEL KUMAMOTO offer free cancellation for a full refund?
Yes, ONE STATION HOTEL KUMAMOTO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ONE STATION HOTEL KUMAMOTO ?
Sorry, pets aren't allowed.
Is parking offered on site at ONE STATION HOTEL KUMAMOTO ?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at ONE STATION HOTEL KUMAMOTO ?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Are there restaurants at or near ONE STATION HOTEL KUMAMOTO ?
Yes, there are 2 on-site restaurants.
What's the area around ONE STATION HOTEL KUMAMOTO like?
ONE STATION HOTEL KUMAMOTO is a short 2-minute walk from Kumamoto Station and 5 minutes' walk from Amu Plaza Kumamoto. Travellers love the hotel's prime location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
ONE STATION HOTEL KUMAMOTO Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Train station
Breakfast
Shopping malls
Lobby
Bed
Amenities
Bathroom
What guests liked
Breakfast buffet offered a good spread and was worth paying for. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
9 Jun 2025
Very nice and convenient, right beside the main Kumamoto Station.
Jodin
Jodin, 2-night trip
10/10 Excellent
7 Dec 2024
Very good hotel next to the JR Station.
Very good top notch hotel. Would definitely stay there again.
Douglas S
Douglas S, 1-night trip
10/10 Excellent
3 Jun 2025
Conveniently located next to the JR Kumamoto station mean lots of options for food and shopping at the AMU Plaza. Airport shuttle is located right outside the hotel. Tram stations are also right outside.
Patsy
Patsy, 2-night trip
10/10 Excellent
27 Mar 2024
Great location, and friendly staff!
andrew
andrew, 2-night trip
10/10 Excellent
23 Dec 2024
The breakfast buffet was a cut above normal and definitely worth paying for.
Konstantin
Konstantin, 1-night trip
10/10 Excellent
4 May 2025
exellent
Takaya
Takaya, 1-night trip
8/10 Good
15 Jun 2025
Good
Chi Wo Godfrey
Chi Wo Godfrey, 2-night trip
10/10 Excellent
21 May 2024
Nice and new hotel near JR station!
Wing Tong Jaime
Wing Tong Jaime, 2-night trip
8/10 Good
17 May 2025
The two nights we spent at this hotel were the best thus far. The staff was attentive and spoke enough english to help us with anything.
The hotel is right beside a mall. There a bunch of restaurants to choose from as well.
The room itself was clean and we always had towels avaliable. The only part that was annoying was that drain for the shower was clogged.
Jordon
Jordon, 2-night trip
8/10 Good
28 Oct 2024
Close to train and bus stations.
HENRY
HENRY, 3-night trip
10/10 Excellent
30 Apr 2025
Very close to the train station
Overall a very excellent hotel. The breakfast in the restaurant was very good. It had a large selection. being very close to the train station made it very convenient. There was also access to other forms of transportation very close. If you have a rental car, there is a Parkade you must pay for behind the hotel. The rental car centres are also located very close to the hotel.
William
William, 4-night trip
10/10 Excellent
12 Apr 2025
Very good
Chia Jung
Chia Jung, 3-night trip
8/10 Good
2 Feb 2024
next to train and bus station, super convenient
siu man chow
siu man chow, 1-night trip
10/10 Excellent
29 Sept 2024
Beautiful
Jason T
Jason T, 1-night trip
10/10 Excellent
31 Jul 2024
Good service & Convenient
CHAN KWAN
CHAN KWAN, 1-night trip
10/10 Excellent
10 Jul 2024
3 minutes from JR Kumamoto station by foot. Very convenient for transportation and to catch a cab.
Ryuto
Ryuto, 2-night trip
10/10 Excellent
27 May 2024
Very close to station.
HUNG FAI
HUNG FAI, 2-night trip
8/10 Good
29 Oct 2024
Good hotel. Clean and delicious food, comfortable bed. Unfortunately, the noise of the next room is bad. The wall is maybe thin.
Kayo
Kayo, 1-night trip
4/10 Poor
19 May 2024
Great location, and comfortable beds for a quick stopover and visit to Kumamoto castle. Filthy carpet, outdated bathroom even on renovated 9th floor.
Brian
Brian, 1-night trip
8/10 Good
30 Apr 2024
The hotel is located next to Kumamoto station. Transportation is very easy both locally and going to other places. There are many restaurants inside the station with lots of dining options. Like it.
Zengyi
Zengyi, 1-night trip
10/10 Excellent
27 Jul 2024
Very close to train station
Very close to Kumamoto station, just 4 mins walking distance. Clean but a bit old in renovation. Small TV
Wai Lim William
Wai Lim William, 1-night trip
10/10 Excellent
14 Feb 2024
Staff are friendly and helpful. Property is next to the Amu Shopping mall, train, bus and tram station. Very convenient.
Carie wai yi
Carie wai yi, 1-night trip
10/10 Excellent
10 Jun 2024
Very good
Yun Cheung
Yun Cheung, 2-night trip
10/10 Excellent
9 Nov 2024
Booked primarily because it is close to jr station. Downside after 8pm nothing nearby open except family mart inside station.
Staff were great. Assisted filling out the luggage transfer form and retrieving card when I locked my self out while checking out.
Bed is firm and comfortable.
Ac can be controlled.
Shower press is great
NANCY
10/10 Excellent
5 Feb 2024
Super spacious room. Amazing. Lots of storage spaces. Very comfortable. Bathroom little dated. Otherwise perfect. Awesome location next to train station.