Terminal Neige - Totem is a haven for skiers and snowboarders with ski-in/ski-out access to Aup de Veran Ski Lift. Unwind by the fireplace in the lobby, indulge in a massage at the spa, or enjoy regional cuisine at Friendly Kitchen. Other amenities include a gym, steam room, conference space and outdoor furniture.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Connecting rooms available
24/7 front desk
Gym
Spa
Ski facilities
Main amenities (12)
Daily housekeeping
Ski-in/ski-out access
Restaurants and bar/lounge
Full-service spa
Breakfast available
Ski rentals
Ski storage
Ski passes
Fitness centre
Sauna
Steam room
Hot tub
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Terrace
Daily housekeeping
Blackout curtains
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Classic Room, 1 Queen Bed (Mountain)
Classic Room, 1 Queen Bed (Mountain)
Highlights
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
Private bathroom
17 sq m
Sleeps 2
1 Queen Bed
View all photos for Suite
Suite
Highlights
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
50 sq m
Sleeps 5
2 King Beds
View all photos for Family Suite
Family Suite
Highlights
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
Eco-friendly toiletries
59 sq m
Sleeps 6
2 Double Beds
View all photos for Loft
Loft
Highlights
Separate dining area
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
149 sq m
Sleeps 6
3 King Beds
View all photos for Club Room
Club Room
Highlights
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
26 sq m
Sleeps 2
1 King Bed
View all photos for Club Room, Balcony
Club Room, Balcony
Highlights
Balcony
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
26 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite
Junior Suite
Highlights
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Eco-friendly toiletries
30 sq m
Sleeps 3
1 King Bed
View all photos for Classic Room, 1 Queen Bed (Forum)
With ski-in/ski-out access, Terminal Neige - Totem allows you more time for downhill skiing and snowboarding. You can visit the spa to indulge in massages, body wraps or reflexology, and Regional cuisine is served at Friendly Kitchen, which is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a hot tub. Ski passes, storage and rentals are also available.
Languages
English, French, German
At a glance
DONE
Hotel size
96 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (1 total)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Bar/lounge
Travelling with children
Children's menu
What to do
Ski-in/ski-out access
Ski passes
Downhill skiing
Snowboarding
Ice skating nearby
Working away
Meeting room
Conference space (861 square feet)
Services
24-hour front desk
Luggage storage
Multilingual staff
Ski equipment hire
Ski storage
Facilities
Built in 1960
Terrace
Fireplace in reception
Television in common areas
Communal living room
Fitness centre
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Vegetarian dining options
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Lockers available
Banquet hall
Outdoor furniture
Accessibility
Lift
Lift door width (centimetres): 3
Front entrance ramp
Well-lit path to entrance
Ski
Ski-in/ski-out access
Ski passes
Downhill skiing
Snowboarding
Ski storage
Ski hire
Ski lifts nearby
Ski runs nearby
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Heating
Sleep well
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Special features
Spa
The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Friendly Kitchen – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 10 for children
Renovations and closures
The property is closed between 14 April and 12 December.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15.00 per pet, per night
Pool, spa, & gym (if applicable)
Facility access costs EUR 10 per person. Facilities include fitness facilities, a sauna and a hot tub.
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Also known as
Terminal Neige Totem Hotel Flaine
Terminal Neige Totem Hotel
Terminal Neige Totem Flaine
Terminal Neige Totem
Terminal Neige Totem
Terminal Neige - Totem Hotel
Terminal Neige - Totem Araches-la-Frasse
Terminal Neige - Totem Hotel Araches-la-Frasse
Frequently asked questions
Is Terminal Neige - Totem currently open?
The property is closed between 14 April and 12 December.
Does Terminal Neige - Totem offer free cancellation for a full refund?
Yes, Terminal Neige - Totem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Terminal Neige - Totem?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Terminal Neige - Totem?
Sorry, there's no on-site parking at Terminal Neige - Totem.
What are the check-in and check-out times at Terminal Neige - Totem?
Check-in start time: 4:00 PM; check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Terminal Neige - Totem and nearby?
Have fun with on-site winter activities such as downhill skiing and snowboarding. Indulge in a treatment at the spa and soothe your senses in the hot tub. Terminal Neige - Totem also has a sauna and a steam room.
Are there restaurants at or near Terminal Neige - Totem?
Yes, Friendly Kitchen offers Regional cuisine.
What's the area around Terminal Neige - Totem like?
Terminal Neige - Totem is in the heart of Araches-la-Frasse, a short 1-minute walk from Flaine Ski Resort and 5 minutes' walk from Grandes Platières Ski Lift.
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Terminal Neige - Totem Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Restaurant
Breakfast
What guests liked
Breakfast offered an excellent selection of cooked and continental options. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
The hotel was excellent, fantastic location and great facilities. We would definitely go again.
Jordan
4-night trip
10/10
I’ve been skiing for thirty years and this is the best hotel for a ski break that I’ve ever encountered- great location, excellent facilities, magnificent food and the friendliest staff.
James
2-night trip
10/10
A fancy hotel, very well trained staff and speedy service
Kurt
4-night trip
10/10
Would recommend for a nice ski vacation.
Would definitely stay here again
Greg
4-night trip
10/10
Modern style ski hotel with great service team - from reception to dining areas - and room quite OK - had a room with balcony - nice with separate WC. Very conveniant with ski rental inhouse and we got great service from Christophe. Good breakfast and decent buffet at the evenings. very close to ski lifts. to be recommened!
peter
5-night trip
8/10
Staff were great very close to lifts and food was ok a little repetitive but decent enough
paul
5-night trip
10/10
Great location to ski out with ski lift almost directly across from ski room. Ski room has storage for your equipment, but bring a small lock with you. Breakfast at hotel was wonderful, as was the restaurant. Lots of food choices surrounding hotel as well
Linda
4-night trip
10/10
I would recommend this hotel. The hotel staff are warm, welcoming, approachable, polite and eager to please.
The breakfast was good, although the evening buffet wasn't to my taste. Still, you can't have everything!
Christopher
4-night trip
10/10
Short break in Flaine. Hotel Totem is central located opposite a selection of restaurants and bars and about 50m from the main ski bubble. Trendy style bar and restaurant area looking out at the slopes. Very comfortable well equipped double room (with balcony). All staff were super helpful and nothing too much trouble. Excellent selection of cooked and continental breakfast options.
Ski lockers conveniently located on the ground floor but they did get a little busy after 9am. Would definitely return.
Craig
4-night trip
10/10
Hôtel très agréable, équipe au TOP et emplacement 3 étoiles pou l’accès aux piste, bref si votre séjour est centré sur le ski c’est le meilleur, sans parler de leur bar qui est très sympas tous les soirs, bref nous recommandons !
Oscar
3-night trip
10/10
Victoria
4-night trip
8/10
Verified traveller
3-night trip
10/10
Superbe hotel au pied des pistes, une équipe très accueillante et compétente aussi bien à hôtel qu'au restaurant bar (Très bon cocktails !) ou au Ski Shop, des chambres spacieuses et confortables et si vous prenez une chambre avec Balcon une vue extraordinaire sur les pistes, l'emplacement aussi est parfait au coeur du "très petit" centre du village avec tous les commerces, ski shops ou restaurants autour à moins de 5mn tout comme les remontées mécaniques, bref pour nous ça a été un sans-faute !
Oscar
3-night trip
10/10
Peter
4-night trip
10/10
Andrew
5-night trip
8/10
Corinne
5-night trip
8/10
Claude
1-night trip
8/10
Redécouverte avec plaisir de cet hôtel avec une nouvelle direction et une équipe qui prête attention aux clients
Buffet varié de qualité
Position idéale pour démarrer ski aux pieds
Jean-luc
3-night trip
6/10
We stayed during pandemic, so the hotel was exceptionally quiet. We like quiet, but this was a bit depressing.
Verified traveller
1-night trip
8/10
Yolande
1-night trip
10/10
Malgré les restrictions en lice au moment de notre venue, l'hôtel a toujours trouvé les moyens de nous rendre le séjour le plus agréable possible.
Nourriture et plats préparés de très bonne qualité.
On y reviendra avec plaisir et son emplacement est juste idéal/pistes ou pour déambuler dans la station.
Bernard
2-night trip
10/10
Hotel idéalement situé, au pied des pistes. Casier à ski donnant directement sur les pistes ! Petit déjeuner au top !
Bref hôtel parfait pour un petit week end au ski !!
Verified traveller
1-night trip
10/10
Amazing place. Fantastic location- easy ski-in ski-out. Fantastic selection of food available each night. All staff were great too.
Harri
3-night trip
8/10
Hôtel très bien situé près des pistes.
Cuisine variée mais qui pourrait mettre plus en valeur les différents plats régionaux : soirée raclette, croziflette qui est une bonne alternative à la tartiflette...
Spa très agréable et reposant avec une belle vue sur les pistes.
Très bon séjour.