Br. 163, Av. Cuibá Nº 2606, canto com Rob, Santarém, Pará, 68040-400
What's nearby
Bosque Santa Lucia - 10 min walk - 0.9 km
Port of Santarem - 3 min drive - 3.0 km
Santarem's Harbor - 3 min drive - 3.0 km
Igreja Matriz - 4 min drive - 3.7 km
Maracana Beach - 6 min drive - 4.8 km
Getting around
Santarem (STM-Maestro Wilson Fonseca) - 28 min drive
Restaurants
Feira do Pescado - 10 min walk
Pizzaria Napolitana - 13 min walk
Restaurante Piu-Piu - 4 min walk
Clicia Lanche - 16 min walk
Pizzaria e Lanchonete Aky - 16 min walk
About this property
Hotel Açay
Enjoy your visit to Santarém with a stay at Hotel Açay. Free perks include WiFi, self-parking and buffet breakfast daily between 6 AM and 10 AM.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
60 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: noon; check-in end time: 2:30 AM
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site parking is limited
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10 AM
Restaurant
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
Conference centre (807 square feet of space)
Services
24-hour front desk
Laundry facilities
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Television in common areas
Reception hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
42-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: BRL 9.00 per accommodation, per night
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Also known as
Hotel Açay Santarem
Hotel Açay
Açay Santarem
Açay
Hotel Acay Santarem, Brazil - Para
Hotel Açay Hotel
Hotel Açay Santarém
Hotel Açay Hotel Santarém
Frequently asked questions
Does Hotel Açay offer free cancellation for a full refund?
Yes, Hotel Açay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Açay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Açay?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Açay?
Check-in start time: noon; check-in end time: 2:30 AM. Check-out time is noon.
What is there to do at Hotel Açay and nearby?
Hotel Açay has a garden.
Are there restaurants at or near Hotel Açay?
Yes, there's an on-site restaurant.
What's the area around Hotel Açay like?
Hotel Açay is located a short 9-minute walk from Bosque Santa Lucia.
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Hotel Açay Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Good
7 Feb 2025
I needed a place near airport with reliable 24 hour front desk, as I was arriving on a late flight. This hotel had that, and service and breakfast was good.
Jon
Jon, 1-night trip
8/10 Good
14 Jun 2024
good condition and facilities
joao
joao, 1-night trip
8/10 Good
20 Aug 2024
All good, but no drinking water in the room or available in the lobby. Instead, you had to buy it from the reception area
David
David, 3-night trip
6/10 Okay
14 Sept 2022
No pool. Indifferent staff. Small rooms.
David
David, 1-night trip
8/10 Good
6 May 2025
Valdeir
Valdeir, 1-night trip
10/10 Excellent
30 Apr 2025
Tive uma estadia agradável neste hotel. A localização é excelente, com fácil acesso a pontos turísticos, restaurantes e transporte público. Os quartos são confortáveis, limpos e bem equipados, oferecendo um bom nível de privacidade e silêncio para descansar.
O atendimento da equipe foi cordial e eficiente, sempre disposta a ajudar com informações e solicitações. O café da manhã foi satisfatório, com variedade e boa qualidade dos alimentos.
A estrutura geral do hotel é bem conservada, com áreas comuns organizadas e ambiente acolhedor. O Wi-Fi funcionou adequadamente durante toda a estadia, assim como os demais serviços disponíveis.
No geral, recomendo este hotel para quem busca uma opção prática, bem localizada e com bom custo-benefício.
Fabio
Fabio, 3-night trip
10/10 Excellent
30 Apr 2025
Carlos
Carlos, 1-night trip
10/10 Excellent
29 Apr 2025
Nahyn
Nahyn, 1-night trip
6/10 Okay
30 Mar 2025
Noisy, small room. Not very clean
Alana
Alana, 1-night trip
10/10 Excellent
11 Feb 2025
Marilurdes Ribeiro
Marilurdes Ribeiro, 1-night trip
4/10 Poor
17 Jan 2025
eloanne
eloanne, 1-night trip
10/10 Excellent
7 Jan 2025
JEAN CARLOS
JEAN CARLOS, 3-night trip
6/10 Okay
7 Jan 2025
Barulho e cama desconfortável
O hotel parece que não recebe manutenção... O quarto tinha varanda mas a porta não faz isolamento com barulho da rua, ou seja, quase não conseguimos dormir, além disso, ficamos no segundo andar e no andar superior era barulho o dia inteiro. O colchão era tão mole que quando a gente deitava fazia um buraco.