A little bit of frustration as it could be a gem, but the attention to details in the room make it average.
Service was excellent, food was superb and properly priced, rooms were big and well designed, the flaw lies in the attention to details. Mosquito marks on the walls, cracks not plastered, gaps in doors that allowed bugs and animals (geckos and frogs) to come inside, mosquito net in shower room with wide gaps…I would be expecting this not to happen in a 4 star hotel