Hakuba Alps Hotel

3.0 star property
Ski hotel with spa, near Hakuba Valley Ski Area

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Photo gallery for Hakuba Alps Hotel

Public bath
Seasonal outdoor pool, a natural pool
Property amenity
Seasonal outdoor pool, a natural pool
Exterior

Reviews

8.6 out of 10
Excellent
Nestled near Hakuba Valley Ski Area, Hakuba Alps Hotel offers a family-friendly retreat with an indoor mineral hot spring and arcade/game room. Enjoy downhill skiing, ski passes, and equipment rentals or unwind in the hot springs/mineral springs or sauna. Previous guests rave about their stay.

Popular amenities

  • Spa
  • Ski facilities
  • Pool
  • Onsen
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Ski rentals
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Free use of bicycles
  • Seasonal outdoor pool

For families (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Lift
  • In-room climate control (air conditioning)
  • Arcade/games room
The current price is RM277
RM311 total
includes taxes & fees
22 Apr - 23 Apr

Room options

Available filters for rooms
Showing 11 of 11 rooms

Superior Twin Room, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Hairdryer
Bidet
Daily housekeeping
  • Mountain view
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

Japanese-style Room, 1 Bedroom, Pets allowed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
Daily housekeeping
  • Mountain view
  • 55 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Family Studio

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Hairdryer
Bidet
Daily housekeeping
  • Sleeps 5
  • 1 Single Bunk Bed and 2 Single Beds

Standard Suite, 1 Bedroom, Pets allowed

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
Daily housekeeping
  • 55 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Standard Twin Room, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Hairdryer
Bidet
Daily housekeeping
  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Hairdryer
Bidet
Daily housekeeping
  • Mountain view
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
Daily housekeeping
  • Mountain view
  • 42 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Superior Room

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Hairdryer
Bidet
Daily housekeeping
  • Mountain view
  • 38 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Japanese-style Room

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Hairdryer
Bidet
Daily housekeeping
  • Mountain view
  • 27 sq m
  • Sleeps 4
  • 4 Single Futons

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Shower/bath combination
Hairdryer
Bidet
Daily housekeeping
  • Mountain view
  • 48 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Luxury Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
Daily housekeeping
  • Mountain view
  • 100 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About the area

Map
12851 Chikuniotsu, Kitaazumi-gun, Otari, Nagano

What's nearby

  • Hakuba Norikura Onsen Ski Resort - 1 min walk - 0.0 km
  • Hakuba Valley Ski Area - 1 min walk - 0.0 km
  • Hakuba Koruchina Ski Area - 13 min walk - 1.1 km
  • Tsugaike Ski Resort - 2 min drive - 1.8 km
  • Hakuba Happo-One Ski Area - 13 min drive - 10.9 km

Getting around

  • Chikuni Station - 5 min drive
  • Nakatsuchi Station - 15 min drive
  • Hakuba Station - 16 min drive

Restaurants

  • ‪岩岳スカイアーク Iwatake Sky Arc - ‬16 min drive
  • ‪キッチン栂の森 - ‬29 min drive
  • ‪レストラン アルプス - ‬5 min drive
  • ‪Hakuba Mountain Harbor - ‬16 min drive
  • ‪THE CITY BAKERY - ‬16 min drive

About this property

Hakuba Alps Hotel

Placing you only steps from Hakuba Valley Ski Area, Hakuba Alps Hotel features downhill skiing, sledging and snowshoeing. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 3 restaurants. Other features include a hot tub, a sauna and a steam room. Skiers will appreciate access to ski passes, storage and rentals.

Languages

English, Japanese
VISIBILITY

At a glance

Hotel size

    • 121 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age – 16
    • Check-out time is 10 AM

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free on-site self-parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • 3 restaurants

Travelling with children

  • Children stay for free (see details)
  • Mini golf

What to do

  • Mini golf
  • Ropes course
  • Sledging
  • Hot springs
  • Ecotours nearby
  • Mountain climbing nearby

Working away

  • 3 meeting rooms

Services

  • Front desk (limited hours)
  • Free bike hire
  • Ski equipment hire
  • Ski storage
  • Snow sports gear
  • Water sports equipment

Facilities

  • Safe-deposit box at front desk
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Ski

  • Ski passes
  • Downhill skiing
  • Ski storage
  • Ski hire
  • Snowshoeing

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, HakubaNorikuraOnsen. The spa is equipped with a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are hot springs on site.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 100.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1000 for adults and JPY 700 for children

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Hakuba Alps Hotel Hotel
Hakuba Alps Hotel Otari
Hakuba Alps Hotel Hotel Otari

Frequently asked questions

Is there a pool at Hakuba Alps Hotel?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hakuba Alps Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hakuba Alps Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Hakuba Alps Hotel?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is 10 AM.

What is there to do at Hakuba Alps Hotel and nearby?

During the winter, enjoy on-site recreation such as downhill skiing and snowshoeing, and return when the snow melts for cycling. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hakuba Alps Hotel also has a seasonal outdoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Hakuba Alps Hotel?

Yes, there are 3 on-site restaurants.

What's the area around Hakuba Alps Hotel like?

Hakuba Alps Hotel is located on the boardwalk, a short 1-minute walk from Hakuba Valley Ski Area and 13 minutes' walk from Hakuba Koruchina Ski Area.

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Hakuba Alps Hotel Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing service and staff. The facility is a little dated but otherwise very clean and well-maintained.
Clyner, 3-night trip

6/10 Good

Good but do your research
My new hubby and I stayed here for a few nights for skiing. Overall had a good time the rooms were spacious, clean and tidy and right outside of the ski slope. However no where on the booking told us that there were no currency exchange options or ATM in the hotel. Luckily we had the exact amount of money otherwise we would’ve had to bus it back to a main area (20-40mins) to get cash to hire our ski gear. There’s minimal food options around the area however the hotel had a buffet Brekky/dinner option (no lunch but there is a cafe at the ski slope) which was great and allowed eftpos. Times for this were limited though Brekky only 7-8:30am and dinner 6-8pm. There’s not much in terms of snack food to buy in or around the hotel so be sure to bring some before you get there. While we were out skiing room service came and took our towels but didn’t replace them so we had to grab some from reception but otherwise had a good stay. The outdoor pool party area was awesome with outdoor hot tubs which was a highlight. The hotel had an eery haunted vibe to it but added some character so we didn’t mind.
Raquel, 2-night trip

8/10 Very good

Lok Man, 1-night trip

2/10 Poor

駐車場が少なくほとんど離れており、ホテルまで坂なので離れた場所は最悪です。駐車場の管理人態度が醜いです。客に命令口調であり得ないかなり頭にきました。 チェックインも15時が16時になり、スペアキーもなく、部屋のポット清掃もされておらず、部屋は新しいタイプで綺麗なのに正直終わってます。スタッフ外人だらけでここは全てが中途半端です。外観、内装、体験プランなどを東京の会社に依頼して良くはなったのかもしれませんが、従業員の教育不足でホスピタリティがない為かなり驚きが多いホテルでした。唯一はスキー場へのアクセスとリフト料金のサービス、雪の中の真冬のプール体験は最高でした。サービスを求めない方なら我慢できるかと思いますが、ホームページ写真に騙されると必ず後悔すると思います。
Takashi, 1-night trip

8/10 Very good

年末の為忙しそうだったけど、スタッフの対応がよかったです
miho, 1-night trip

8/10 Very good

Lawrence, 1-night trip