Steps from Principal Beach, Caracol Plaza offers a vibrant retreat with LA CAVA restaurant serving international cuisine for breakfast, lunch and dinner. Relax by the outdoor pool or unwind at the swim-up bar while enjoying free WiFi in public areas.
Reviews
7.67.6 out of 10
Good
Popular amenities
Bar
Pool
24/7 front desk
Free parking
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Children's pool
Pool bar
Swim-up bar
Room service
Conference centre
2 meeting rooms
Terrace
Feel at home (6)
Children's pool
Private bathroom
Garden
Terrace
Daily housekeeping
Lift
The current price is RM339
RM339
RM404 total
includes taxes & fees
11 Aug - 12 Aug
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 2 Double Beds
Standard Room, 2 Double Beds
7.27.2 out of 10
Good
39 reviews
(39 reviews)
Highlights
Balcony
Air conditioning
Hypo-allergenic bedding
Hairdryer
Private bathroom
Free bottled water
In-room safe
Wardrobe
22 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Double Beds, Ocean View
Standard Room, 2 Double Beds, Ocean View
7.67.6 out of 10
Good
7 reviews
(7 reviews)
Highlights
Balcony
Air conditioning
Hypo-allergenic bedding
Hairdryer
Private bathroom
Free bottled water
In-room safe
Wardrobe
22 sq m
Sleeps 4
2 Double Beds
View all photos for Double Room Standard with Sea View
Double Room Standard with Sea View
8.08.0 out of 10
Very good
1 review
(1 review)
Sea view
Sleeps 4
View all photos for Double Room Standard with Street View
Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 9 min drive
Restaurants
La Galeria - 8 min walk
Bendito's Restauurant y pizzeria italiana - 6 min walk
Sabores de la Costa - 5 min walk
Micheladas el Adoquin - 6 min walk
Restaurante Estrella del Mar - 7 min walk
About this property
Caracol Plaza
Caracol Plaza puts you within a 10-minute drive of Zicatela Beach and Carrizalillo Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at LA CAVA, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a children's pool and a snack bar/deli. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
192 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–noon
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
What to do
Beach nearby
Working away
2 meeting rooms
Conference centre (3767 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-width doorways
Room amenities
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Local maps
Special features
Dining
LA CAVA – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 150 to 250.00 for adults and MXN 150.00 to 250.00 for children
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 9 PM
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Caracol Plaza Resort Puerto Escondido
Hotel Caracol Plaza Resort
Caracol Plaza Puerto Escondido
Caracol Plaza
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Hotel
Caracol Plaza Hotel
Caracol Plaza Puerto Escondido
Caracol Plaza Hotel Puerto Escondido
Frequently asked questions
Does Caracol Plaza offer free cancellation for a full refund?
Yes, Caracol Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Caracol Plaza?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 9 PM.
Are pets allowed at Caracol Plaza?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Caracol Plaza?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Caracol Plaza?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Caracol Plaza and nearby?
Caracol Plaza has an outdoor pool and a garden.
Are there restaurants at or near Caracol Plaza?
Yes, LA CAVA offers international cuisine.
Does Caracol Plaza have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Caracol Plaza like?
Caracol Plaza is a short 7-minute walk from Zicatela Beach and 7 minutes' walk from Principal Beach.
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Caracol Plaza Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.4/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
View
Balcony
Lobby
Location
Sea
Restaurant
Rocks
Reviews
8/10 Good
18 Jun 2025
Service was good. Rooms were decent. Really nice place to stay at close to the beach.
Fabiola
Fabiola, 2-night trip
10/10 Excellent
16 Mar 2025
Very beautiful and in the middle of town
Carlos
Carlos, 3-night trip
10/10 Excellent
2 Feb 2025
I love this place
Francisco Jesús Gordo
Francisco Jesús Gordo, 2-night trip
10/10 Excellent
25 Apr 2025
Good and nice
Maria A.
Maria A., 1-night trip
6/10 Okay
3 Jun 2025
Had a nice pool , rooms are old , no phone on the rooms for customer service front desk, overall for a quick stay is ok.
Juan
Juan, 1-night trip
8/10 Good
28 May 2025
V
juan pablo
juan pablo, 1-night trip
10/10 Excellent
1 Sept 2024
The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar.
Jessica
Jessica, 2-night trip
10/10 Excellent
13 Nov 2024
Excellent
Carolina
Carolina, 2-night trip
8/10 Good
10 Nov 2024
This property was in rebulding process
Carlos
Carlos, 3-night trip
4/10 Poor
9 Mar 2025
The property has poor customer service. Hot water was intermittent. Shower drain was clogged. Issues reported were not resolved.
Ruth
Ruth, 2-night trip
6/10 Okay
8 Feb 2025
the second elevator was not working. Staff, not friendly.
Wenceslao
Wenceslao, 2-night trip
2/10 Terrible
25 Feb 2025
Worse hotel I’ve stayed in. Terrible customer service. Only got two towels, for three of us. We needed more toilet paper on our third day, I asked the receptionist if they could give us more, he was very rude and said we could only get one in a day. Which they didn’t refill. Terrible place.
Lizeth
Lizeth, 1-night trip
8/10 Good
23 Dec 2024
There was no refrigerator in the room. There was also bad conditioning.. didn’t work. Food service should be 24/7 not 8am-10pm
RAMON
RAMON, 5-night trip
6/10 Okay
15 Aug 2024
I didn’t like that the food service would take a long time and sometimes they would forget. Also, the internet was really slow. But other than that, everything was good!
William Edward
William Edward, 5-night trip
6/10 Okay
6 Aug 2025
Las instalaciones bien, aunque el personal que estaba a nuestra llegada nos dio un trado despota. La alberca se encontraba sucia y era por la mañana
Maria fernanda
Maria fernanda, 2-night trip
10/10 Excellent
6 Aug 2025
Excelente servicio
Miriam
Miriam, 3-night trip
8/10 Good
1 Aug 2025
La vista. Pero son muy rígidos con los horarios
Luis
Luis, 2-night trip
6/10 Okay
30 Jul 2025
Las instalaciones están descuidadas sin tapa en las cajas de luz y sucias, sin contar que hasta te da miedo usar los blancos ya que te ponen una tarifa por cada cosa que se ensucie o manche
keizi
keizi, 1-night trip
8/10 Good
25 Jul 2025
Estuvo muy padre la estancia solo que no esta a pie de playa y los equipos de gym son algo viejos por lo demas todo bien buen lugar para relax
Frida María Castillo
Frida María Castillo, 3-night trip
8/10 Good
20 Jul 2025
Martha
Martha, 2-night trip
10/10 Excellent
20 Jul 2025
Muy bonito lugar, todos muy amigables, nos gusto mucho el lugar, y la locacion
Hector J
Hector J, 8-night trip
8/10 Good
3 Jul 2025
Hotel en muy buena ubicacion, no tienen servicio de TV por cable y no permiten meter tu cerveza al área de alberca.
JERONIMO
JERONIMO, 2-night trip
10/10 Excellent
16 Jun 2025
Eduardo
Eduardo, 1-night trip
6/10 Okay
15 Jun 2025
Muy descuidado el hotel, pésimo bufete, muy viejos sistema de tv y clima muy deteriorado