Blvd. Costa Mujeres, Subcondominio Playa, Cond., Costa Mujeres, QROO, 77400
What's nearby
Playa Mujeres Golf Club - 9 min drive
Mujeres Beach - 11 min drive
Isla Mujeres Ferry Terminal - 88 min drive
Dolphin Discovery - 94 min drive
North Beach - 97 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
Restaurants
Isla Blanca - 7 min drive
So Cal Gourmet Food Emporium - 19 min walk
Flavors - 5 min drive
Mar - 5 min drive
Braza Grill - 20 min walk
About this property
Hotel Riu Palace Costa Mujeres - All Inclusive
At Hotel Riu Palace Costa Mujeres - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 10-minute drive of Playa Mujeres Golf Club. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials and aromatherapy. Serving international cuisine, Spaces is one of 6 restaurants and 2 poolside bars. Other highlights at this all-inclusive property include 2 swim-up bars, a free kid's club and a 24-hour health club. Fellow travellers love the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Kayaking
Scuba-diving lessons
Snorkelling
Land activities
Fitness facilities
Lessons/classes/games
Aerobics
Water fitness
Languages
English, Spanish
At a glance
Hotel size
670 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
6 restaurants
6 bars/lounges
2 poolside bars
2 swim-up bars
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Free water park access
Playground
Babysitting (surcharge)
Local/corner shop
What to do
On the beach
Fitness classes
Kayaking
Boat tours
Scuba diving
Snorkelling
Waterskiing
Evening entertainment
Access to nearby outdoor pool
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2018
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
24-hour health club
5 outdoor pools
Free water park
Full-service spa
Steam room
Water slide
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Art Deco architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Closed-captioned TV
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Separate bath and shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, Renova. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Spaces – This buffet restaurant specialises in international cuisine.
Zarape – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Japan – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Krystal – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Roma – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 31.12 per person, per night
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Riu Palace Costa Mujeres All Inclusive
Hotel Riu Palace Costa Mujeres - All Inclusive Costa Mujeres
Frequently asked questions
Does Hotel Riu Palace Costa Mujeres - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Palace Costa Mujeres - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Palace Costa Mujeres - All Inclusive?
Yes, there are 5 outdoor pools.
Are pets allowed at Hotel Riu Palace Costa Mujeres - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Riu Palace Costa Mujeres - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Palace Costa Mujeres - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
Is there an on-site casino at Hotel Riu Palace Costa Mujeres - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (21-min drive) and Royal Yak Casino and Sports Book (22-min drive) are both nearby.
What is there to do at Hotel Riu Palace Costa Mujeres - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, waterskiing and snorkelling. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Hotel Riu Palace Costa Mujeres - All Inclusive also has 2 swim-up bars, 2 poolside bars and a 24-hour health club, as well as spa services, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Riu Palace Costa Mujeres - All Inclusive?
Yes, there are 6 on-site restaurants, featuring international cuisine.
Hotel Riu Palace Costa Mujeres - All Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
25 August 2024
Verified traveller
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Love the food options, the staff, facilities, entertainment, and loved the bar options but I was let down at the shopping options and the transportation options.
Rodrigo
Rodrigo, 5-night family trip
Verified Expedia guest review
2/10 Poor
15 August 2024
Maria
Maria, 6-night trip
Verified Expedia guest review
8/10 Very good
12 August 2024
It was a new and big hotel
Food quality was not good.
Neda Hassan
Neda Hassan, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
Nice facility, short walking distances to all amenities. The room I was in would benefit from minor changes like cleaner doors. There are stairs to go down to the pool / beach area and I was not sure if it accessible to people who could not do stairs but we did not have this problem ourselves.
Remon
Remon, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
7 August 2024
Luisa Maria
Luisa Maria, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Jose
Jose, 5-night trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
The property was very clean and the beach area is not overcrowded. My kids loved it as well. Great property if you are coming to relax.
Georgina
Georgina, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
Property is very well kept.
DANIELLE A
DANIELLE A, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
3 August 2024
Wide open.clean.
kirankumar
kirankumar, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
3 August 2024
It was a good vacation, pools were clean and water park was good. We had to switch room, but they were understanding and accommodated us.
Lesly
Lesly, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
2 August 2024
Everything is great!
Reydiel
Reydiel, 7-night family trip
Verified Expedia guest review
8/10 Very good
2 August 2024
The staff is amazing and very helpful. The facility is clean but needs updates!!
Lorena Jasso
Lorena Jasso, 2-night trip
Verified Expedia guest review
8/10 Very good
1 August 2024
Nice resort.
Pools really hot this time of year. Restaurants are so so...buffet is excellent.
John
John, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2024
Anh
Anh, 5-night trip
Verified Expedia guest review
6/10 Good
29 July 2024
EL SERVICIO EN COMPARACION A OTROS RIU ES BASTANTE DEFICIENTE Y EL ACCESO SE HACE DIFICIL POR LA LEJANIA
Saimy
Saimy, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
All good except is a little further from everything
Malvys
Malvys, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
maged
maged, 5-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Michael
Michael, 5-night trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Ricardo
Ricardo, 4-night trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
The people that work in this place are very nice and always willing to help you in anything you need
Maria L
Maria L, 5-night trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
Crocodile on the beach
Gratchia
Gratchia, 7-night trip
Verified Expedia guest review
4/10 Fair
24 July 2024
The property was clean and the staff was courteous and friendly. That is all that I liked about the property. I would not recommend.
Maria
Maria, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Very nice and fun property for being on the smaller side. Always some type of entertainment for the kids and adults. Best pool service is Edgar by far. He always took care of us! The neon/white party and the silent party’s were the best!