Mercure St Helens

4.0 star property
St Helens hotel with spa and indoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure St Helens

Exterior
Indoor pool
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Reception hall

Reviews

8.2 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Steam room
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Flat-screen TV
  • Free self-parking
  • Indoor swimming pools
The price is RM274
RM329 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

Classic Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Eco-friendly toiletries
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Single Beds

Highlights

Heating
Flat-screen TV
Eco-friendly toiletries
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

Privilege, Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Eco-friendly toiletries
Shower/bath combination
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Linkway West, St Helens, England, WA10 1NG

What's nearby

  • Citadel Arts Centre - 8 min walk - 0.7 km
  • Haydock Racecourse - 7 min drive - 5.6 km
  • Haydock Park Racecourse - 10 min drive - 9.6 km
  • Knowsley Safari Park - 16 min drive - 9.7 km
  • Anfield Stadium - 19 min drive - 18.6 km

Getting around

  • Liverpool (LPL-John Lennon) - 31 min drive
  • Manchester Airport (MAN) - 35 min drive
  • Chester (CEG-Hawarden) - 52 min drive
  • Lea Green Station - 4 min drive
  • St Helens Junction Station - 4 min drive
  • St Helens Central Station - 14 min walk

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Chinese Buffet St Helens - ‬8 min walk
  • ‪The Glass House - ‬9 min walk
  • ‪Pizza Hut - ‬9 min walk

About this property

Mercure St Helens

Enjoy your visit to St Helens with a stay at Mercure St Helens. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge and a health club are other features. Fellow travellers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 84 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Steam room
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pyramid Leisure Centre. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Dining

92 Restaurant – On-site restaurant.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per accommodation, per stay

Optional extras

  • To-go breakfast is offered for an extra charge of approximately GBP 12.50 per person
  • Early check-in can be arranged for an extra charge of GBP 30 (subject to availability)
  • Late checkout can be arranged for an extra charge

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Frequently asked questions

Does Mercure St Helens offer free cancellation for a full refund?
Yes, Mercure St Helens does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure St Helens?
Yes, there's an indoor pool.
Are pets allowed at Mercure St Helens?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure St Helens?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure St Helens?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of GBP 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure St Helens?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (20-min drive) is nearby.
What is there to do at Mercure St Helens and nearby?
Mercure St Helens has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Mercure St Helens?
Yes, there's an on-site restaurant, 92 Restaurant.
What's the area around Mercure St Helens like?
Mercure St Helens is located a short 8-minute walk from Citadel Arts Centre.

Mercure St Helens Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Fair

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff
The lady working in the bar on Friday evening was a credit to the hotel. Night porter was great too when we returned 1030ish from a gig!
Nik, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice , howver very cold in the foyer
Stuart, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lewis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karl, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rubbish pillow (only one) on a hard bed. Breakfast good, unfriendly checkin.
Dominic, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

V, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zambon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Business travel
Frequent traveller in hotels every week and the hotel is convenient. The staff cannot do enough and are very helpful. The pool and sauna are a great boost at the end of the day.
Paul, 1-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

4/10 Fair

David, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good stuff
Kevin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

P, 1-night trip
Verified Hotels.com guest review

6/10 Good

Whilst I understand different hotels have different levels of accommodation and services depending on price but staff be courteous should be a given but at this hotel it was just short of terrible. So obvious the staff didn’t want to be there and guests were an inconvenience.
Colin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect
Couldn't fault it. Everything was spot on. Will definitely be staying again.
Joanne, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Timir, 1-night trip
Verified Hotels.com guest review

6/10 Good

Too hot at night , needs light blankets, not heavy bedding
Kenneth, 10-night family trip
Verified Expedia guest review

8/10 Very good

Soft bed
Nicole-Jade, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Taylor weekend break
Great location to leave Liverpool from back to the midlands the next day. Hard work getting back into Liverpool city centre because of copious amount t of traffic lights. Would stay there again that said!
E, 1-night family trip
Verified Hotels.com guest review

6/10 Good

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Just let me open the window!
Air conditioning wasn’t working for the first 3 nights and it was baking at night! The windows will not open either which exaggerates the situations and gives the room a stall smell! The air con issue was resolved by the last night however.
Neil, 4-night trip
Verified Hotels.com guest review