Tucked away near Tsuruoka Park, Shonai Hotel Suiden Terrasse offers a serene retreat. Take time to unwind at the spa or enjoy shopping on site. Connect with nature in the garden, indulge in a meal at Farmer's Dining IRODORI, and let kids have fun at the playground.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Spa
Bar
Laundry facilities
Gym
Non-smoking
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Hot springs
Breakfast available
Free children's club
Fitness centre
Coffee shop/cafe
Children's club
Terrace
Air conditioning
Garden
For families (6)
Children stay free
Children's club (free)
Playground on-site
Fridge
Private bathroom
Separate bath and shower
The current price is RM418
RM418
RM468 total
2 Sept - 3 Sept
Room options
Available filters for rooms
Showing 25 of 25 rooms
View all photos for Universal Double Room, Non Smoking
Universal Double Room, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Deep-soaking bath
22 sq m
Sleeps 3
1 Double Bed
View all photos for Double Room, 1 Double Bed, Non Smoking
Double Room, 1 Double Bed, Non Smoking
9.49.4 out of 10
Exceptional
13 reviews
(13 reviews)
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Deep-soaking bath
22 sq m
Sleeps 2
1 Double Bed
View all photos for Economy Twin Room, 2 Single Beds, Non Smoking
Economy Twin Room, 2 Single Beds, Non Smoking
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Deep-soaking bath
22 sq m
Sleeps 2
2 Twin Beds
View all photos for Comfort Double Room, 1 Queen Bed, Non Smoking
Comfort Double Room, 1 Queen Bed, Non Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Deep-soaking bath
22 sq m
Sleeps 3
1 Queen Bed
View all photos for Hollywood Twin Room, Non Smoking
Hollywood Twin Room, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Deep-soaking bath
29 sq m
Sleeps 4
2 Large Twin Beds
View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking
Standard Twin Room, 2 Twin Beds, Non Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Deep-soaking bath
29 sq m
Sleeps 4
2 Large Twin Beds
View all photos for Maisonette Room, 2 Twin Beds with 2 Extra Beds, Non Smoking
Maisonette Room, 2 Twin Beds with 2 Extra Beds, Non Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Bidet
Deep-soaking bath
43 sq m
Sleeps 6
2 Large Twin Beds
View all photos for Triple Room, 2 Twin Beds with 1 Extra Bed, Non Smoking
Triple Room, 2 Twin Beds with 1 Extra Bed, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
29 sq m
Sleeps 5
2 Large Twin Beds
View all photos for Triple Room (Suiden View)
Triple Room (Suiden View)
Sleeps 3
View all photos for Comfort Double Room
Comfort Double Room
Sleeps 2
View all photos for Triple Room
Triple Room
Sleeps 3
View all photos for Economy Twin Room
Economy Twin Room
Sleeps 2
View all photos for Double Room-Disability Access
Double Room-Disability Access
Sleeps 2
View all photos for Maisonette Room, 2 Twin Beds with 2 Extra Beds, Non Smoking
Maisonette Room, 2 Twin Beds with 2 Extra Beds, Non Smoking
Sleeps 4
Hollywood Twin Room with View
Sleeps 2
Run of House
Sleeps 2
Double Room With Terraace (Suiden View)
Sleeps 2
View all photos for Twin Room-Disability Access
Twin Room-Disability Access
Sleeps 2
View all photos for Twin Room
Twin Room
Sleeps 2
Maisonette Suite
8.08.0 out of 10
Very good
1 review
(1 review)
Sleeps 4
View all photos for Double Room
Double Room
Sleeps 2
View all photos for Moderate Twin Room
Moderate Twin Room
Sleeps 2
View all photos for Double Room With Terrace
Double Room With Terrace
Sleeps 2
View all photos for Hollywood Twin Room With Garden View
Bring the kids when you stay at Shonai Hotel Suiden Terrasse in Tsuruoka and they can enjoy the free kids' club. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include a bar/lounge, a fitness centre and a children's club. Fellow travellers say great things about the overall property condition.
At a glance
DONE
Hotel size
119 rooms
DONE
Arriving/Leaving
Check-in start time: 3:30 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
On-site parking is limited
On-site parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:00 AM
Restaurant
Bar/lounge
Coffee shop
Travelling with children
Children stay for free (see details)
Free children's club
Playground
Children's games
Toys
Bed rails
What to do
Hot springs
Shopping
Ski runs nearby
Snowboarding nearby
Services
Front desk (limited hours)
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Bike hire
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness centre
Full-service spa
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
There are indoor hot springs and outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 144°F.
Dining
Farmer’s Dining IRODORI – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2640 for adults and JPY 1430 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 10:00 AM and noon can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the fitness facility
Hot springs access available from 6:00 AM to midnight
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Also known as
Shonai Suiden Terrasse
SHONAI HOTEL SUIDEN TERRASSE Hotel
SHONAI HOTEL SUIDEN TERRASSE Tsuruoka
SHONAI HOTEL SUIDEN TERRASSE Hotel Tsuruoka
Frequently asked questions
Does Shonai Hotel Suiden Terrasse offer free cancellation for a full refund?
Yes, Shonai Hotel Suiden Terrasse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shonai Hotel Suiden Terrasse?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shonai Hotel Suiden Terrasse?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Shonai Hotel Suiden Terrasse?
Check-in start time: 3:30 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Shonai Hotel Suiden Terrasse and nearby?
Have fun with nearby winter activities such as snowboarding and skiing. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a fitness centre and spa services. Shonai Hotel Suiden Terrasse also has a garden.
Are there restaurants at or near Shonai Hotel Suiden Terrasse?
Yes, there's an on-site restaurant, Farmer’s Dining IRODORI.
Does Shonai Hotel Suiden Terrasse have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shonai Hotel Suiden Terrasse like?
Shonai Hotel Suiden Terrasse puts you in the heart of Tsuruoka. Popular attractions include Tsuruoka Park, which is 3 minutes away by car.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Shonai Hotel Suiden Terrasse Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Nov 2024
Beautiful property, great onsen, nice breakfast. Really enjoyed this hotel.
Monte
Monte, 1-night trip
10/10 Exceptional
8 Apr 2025
very modern architecture, nice room, comfortable beds with excellent onsen options with outdoor pools looking up to the sky. Great breakfast and dinner choice at its restaurant. excellent guest service. a very nice stay!!! Thank You!!!!
Sam
Sam, 1-night trip
8/10 Very good
8 Oct 2024
Very nice and unusual hotel.
Beautiful concept.
Shlomi Shlomo
Shlomi Shlomo, 1-night trip
8/10 Very good
31 Mar 2024
Very nice property
Natsuko
Natsuko, 1-night trip
10/10 Exceptional
25 Oct 2024
This place was amazing. In general in Japan you'll have A1 service. This place has A1 service, on top of that, one of the prettiest scenery. The breakfast on the terrace is beautiful. The architecture of the building, the vibe and all the wood make it so peaceful. It was worth every dollar and would recommend to everyone. The food and library want to make you stay there for the whole day.
Thank you for the stay! :)
Julien
Julien, 2-night trip
10/10 Exceptional
1 Jan 2025
Overall is very good . Just some minor improvement
The overall service is good and the view is nice. I would recommend this property.
Just some minor issue in winter time. The parking is a bit far and snow cause a bit difficulty to access. The insulation is not quite good for winter. The shower area and the way to open air bath is cold.
Yu Wang Guinness
Yu Wang Guinness, 1-night trip
8/10 Very good
3 Jan 2025
Beautiful hotel, worth a stay for the architecture
The hotel is beautifully designed using readily available materials such as paper tubes for chairs and bed heads. The hotel room is spacious with attention to details. However the walls between rooms seem thin and we could hear our next door neighbour knocking around, we could also hear the guests upstairs running in the room (should be the kids), and kids screaming in the corridor. Besides the noise issue, the hotel is well designed, including the public bath which I tried the indoor and outdoor ones. Both are relaxing and stylishly designed.
I would also like to complement the staff who helped patiently with the change in my arrival date. Thank you very much 🙏
Verified traveller
2-night trip
6/10 Good
12 Aug 2025
少し特徴あるきれいな、ホテル
Hirofumi
Hirofumi, 2-night trip
10/10 Exceptional
10 Aug 2025
Verified traveller
2-night trip
10/10 Exceptional
30 Jul 2025
リピ確定
全てが最高であった。季節を変えてまた行きたい。
satoshi
satoshi, 1-night trip
10/10 Exceptional
28 Jul 2025
Un peu loin de tout si vous voyagez en train, mais cela est largement compensé par les agréments de l’hôtel. Chambres petites mais agréables et bien équipées, bains. Excellente restauration. Très belle architecture. Comme nous étions présents un jour férié, le restaurant était complet, mais on nous a proposé de dîner dans notre chambre, et nous avons été épatés par le service proposé, bien loin d’un simple room service !