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Hotel Casa de Familia de San Cristobal

3.5 star property
Hotel with restaurant, near Mesoamerican Museum of Jade

Choose dates to view prices

Photo gallery for Hotel Casa de Familia de San Cristobal

Front of property
1 bedroom, minibar, in-room safe, desk
Mexican cuisine
Bathroom
Courtyard view
In the heart of San Cristobal, Hotel Casa de Familia de San Cristobal offers a warm welcome with its garden, fireplace in the lobby, and on-site Mexican cuisine restaurant. Enjoy free self parking, laundry facilities, in-room WiFi and tour/ticket assistance. The helpful staff has left a lasting impression on previous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • Laundry facilities
  • Free parking
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Garden
  • Reception fireplace
  • Self-serve laundry
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

1 bedroom, minibar, in-room safe, desk

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Fan
Hairdryer
Private bathroom
Minibar
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property amenity

Hotel Sombra del Agua

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,002 reviews
The price is RM274
RM323 total
includes taxes & fees
7 Sept - 8 Sept
Hotel Sombra del Agua
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About the area

Map
Av. 5 de Mayo no. 12, esq. c/ Calle 1 de Marzo, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 3 min walk - 0.3 km
  • San Cristóbal de las Casas Cathedral - 5 min walk - 0.5 km
  • Plaza 31 de Marzo - 5 min walk - 0.5 km
  • Santo Domingo Handicraft Market - 8 min walk - 0.7 km
  • Ciudad Cuauhtemoc - 13 min walk - 1.1 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪El Fogon de Jovel - ‬2 min walk
  • ‪Casa de Ahn - ‬2 min walk
  • ‪Tarumba Restaurant - ‬2 min walk
  • ‪Tamales Regionales - ‬1 min walk
  • ‪Restaurante Long Cheng - ‬1 min walk

About this property

Hotel Casa de Familia de San Cristobal

When visiting San Cristóbal de las Casas, Hotel Casa de Familia de San Cristobal is a great choice to consider. For a bite to eat, guests can visit Yuria Arte Culinario, which serves Mexican cuisine and is open for breakfast. Other highlights at this Colonial hotel include a terrace and a garden. Fellow travellers love the helpful staff.

Languages

Spanish

At a glance

DONE

Hotel size

    • 11 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • 2 buildings/towers
  • Built in 1825
  • Garden
  • Terrace
  • Fireplace in reception
  • Colonial architecture

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Heating
  • Fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Yuria Arte Culinario – This family restaurant specialises in Mexican cuisine and only serves breakfast.

Fees & policies

Refundable deposits

  • Cash Breakage deposit: MXN 500 per stay

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 120.00 per person
  • Late check-out can be arranged for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
There is limited hot water on site.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Also known as

Casa Familia San Cristobal
Collection O Casa de Familia
Hotel Casa de Familia San Cristóbal
Collection O Casa de Familia San Cristóbal
Hotel Casa de Familia de San Cristobal Hotel

Frequently asked questions

Does Hotel Casa de Familia de San Cristobal offer free cancellation for a full refund?

Yes, Hotel Casa de Familia de San Cristobal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Casa de Familia de San Cristobal?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Casa de Familia de San Cristobal?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Casa de Familia de San Cristobal?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge.

What is there to do at Hotel Casa de Familia de San Cristobal and nearby?

Hotel Casa de Familia de San Cristobal has a garden.

Are there restaurants at or near Hotel Casa de Familia de San Cristobal?

Yes, Yuria Arte Culinario offers Mexican cuisine.

What's the area around Hotel Casa de Familia de San Cristobal like?

Hotel Casa de Familia de San Cristobal is in De La Merced, a short 2-minute walk from Mesoamerican Museum of Jade and 4 minutes' walk from Plaza 31 de Marzo.

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Hotel Casa de Familia de San Cristobal Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Ambience
Towns
Houses
Shopping center
Gardens
Tours

Reviews

10/10 Excellent

Our stay was excellent
Armando, 3-night trip

10/10 Excellent

My friend and I stayed here and had a great stay.
Ruth, 4-night trip

10/10 Excellent

Attentive staff and hotel located in walking distance of restaurants and activities in the town
Liliana, 5-night trip

10/10 Excellent

Excellent Hotel
Yesenia, 2-night trip

10/10 Excellent

The hotel, was very spanish . very family Orientated, Beautiful Gardens, I would recommend trip to Canon del sumidero Chiapas . Beautiful views , Boat ride was a 2 hour trip, well worth the money.
Gina, 5-night trip

10/10 Excellent

The property was beautiful and staff was so kind attentive and helpful
elaine kang, 16-night trip

10/10 Excellent

5/5 stars, property, restaurant - well done, our pleasure to stay with you

10/10 Excellent

Love the vibe and architecture of the building.
Irineo, 6-night trip

10/10 Excellent

Love it, very nice and excellent staff

10/10 Excellent

The staff was incredibly helpful and always very nice to assist us with anything. The hotel is beautiful and the grounds are calming.
William, 5-night trip

4/10 Poor

Bellow average for the price.
Lionelle, 3-night trip

10/10 Excellent

The Best!

Beautiful place, excellent courtesy.
Lourdes, 5-night trip

10/10 Excellent

Everything was very nice
Sandra, 1-night trip

10/10 Excellent

It is beautiful and great service
LAURA, 4-night trip

10/10 Excellent

Loved loved this property! Staff is nice and helpful hotel is clean and lovely. 10 out of 10 .

10/10 Excellent

We really got lucky finding this property. This is one of the prettiest places we've stayed. Everyone was super nice and helpful. It had everything we needed and more. Highly recommend!
Mary, 4-night trip

10/10 Excellent

Staff was great. Property was awesome. Potable water in the hotel. San Cris is a great destination.
David, 4-night trip

10/10 Excellent

A

Very nice hotel in excellent location a couple of blocks from the city center. Staff was friendly, grounds were immaculate, and the room was beautiful. We felt so safe that we’d sleep with the sliding door completely open. Would definitely stay here again
Ivana Papandrea Gonzalez, 3-night trip

10/10 Excellent

Very nice hotel in the center of San Cristobal (5 minutes from main walking streets and square). Colonial style house, with clean and recently renewed rooms. The staff was friendly and helpful. Definitely recommended.

10/10 Excellent

This was a charming hotel in the traditional style a few blocks from the main dining and shopping area. The staff was fantastic and the hotel was beautiful. They need to take a planer to some of the doors though because they were difficult to open and shut. The hotel West charming and I will return.
Robert Lockwood, 4-night trip

10/10 Excellent

Clean and cozy
RAUL, 2-night trip

10/10 Excellent

For my wife and I, this Hotel is a great discovery in San Cristobal de las Casas. It is a house that was transformed into a Hotel only in 2019 and then had to close due to the pandemic. . . It is a magnificent European-style house with only 11 rooms. It could very well be classified as a Boutique Hotel. The location is very close to the main square and its surroundings (La Merced neighborhood). When we return to Chiapas, to San Cristobal this will be our first option because it is a place that invites you not to leave it, or to always return.
Violeta, 2-night trip

10/10 Excellent

The hotel had such a wonderful Spanish colonial feel including even the furniture, atmosphere, and architecture…. The staff were very friendly and helpful…. I scheduled several tours and rides from the front desk…. They primarily spoke Spanish, but when I showed them the Google translate app, they immediately downloaded it, and were always ready to converse with me when I had a question….Very close to the center if that’s where you want to be…..
Michael, 8-night trip

8/10 Good

This property was comfortable and the staff are SO friendly and helpful. I felt safe and relaxed while there. The downsides: the room I was in got basically zero wifi, and effectively had no windows (a clerestory up top let in a little light but no air), which I find to be a bummer. The upsides: I got incredibly ill while I was staying here (NOT related to the hotel) and I was so well cared for and looked after by everyone, especially the young man who staff s the front desk overnight. I *wish* I had been well enough to take advantage of all the help this team was willing to provide in terms of finding things to do and getting out of town to see the sights. Next time!
Jennifer, 4-night trip

10/10 Excellent

Muy buen lugar para relajarte
Guadalupe, 2-night trip