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Extended Stay America Suites Knoxville West Hills

2.5 star property
Hotel in Bearden

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Knoxville West Hills

Desk, iron/ironing board, free WiFi
Exterior
Property amenity
Lobby
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Non-smoking
    Non-smoking
  • Pet-friendly
    Pet-friendly
  • Free breakfast
    Free breakfast
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
Main amenities
  • Housekeeping (on request)
  • Coffee/tea in a common area
  • Front desk safe
  • Vending machine
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
  • Limited hour front desk
Feel at home
  • Children stay free
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The price is RM342
RM400 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is RM301
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includes taxes & fees
2 Dec - 3 Dec
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About the area

Map
1700 Winston Rd, Knoxville, TN, 37919

What's nearby

  • West Town Mall - 5 min walk - 0.5 km
  • University of Tennessee - 9 min drive - 12.5 km
  • Knoxville Convention Center - 9 min drive - 12.9 km
  • Turkey Creek Shopping Center - 10 min drive - 11.4 km
  • Neyland Stadium - 10 min drive - 13.0 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 22 min drive

Restaurants

  • ‪King Gyros - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Chick-fil-A - ‬8 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Extended Stay America Suites Knoxville West Hills puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests looking to stay active can experience the nearby hiking/biking trails, and free perks include WiFi, self-parking and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Turkey Creek Shopping Center and Neyland Stadium are within a short drive.

Languages

English

At a glance

Hotel size

  • 72 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staffed during limited hours
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9:30 AM
  • Coffee/tea in a common area
  • Barbecue grills

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Built in 1990
  • Safe-deposit box at front desk
  • Picnic area

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of USD 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

Does Extended Stay America Suites Knoxville West Hills offer free cancellation for a full refund?
Yes, Extended Stay America Suites Knoxville West Hills does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Extended Stay America Suites Knoxville West Hills?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites Knoxville West Hills?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Knoxville West Hills?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Extended Stay America Suites Knoxville West Hills and nearby?
Have fun during the warmer months with activities nearby such as hiking. Extended Stay America Suites Knoxville West Hills also has a picnic area.
Does Extended Stay America Suites Knoxville West Hills have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around Extended Stay America Suites Knoxville West Hills like?
Extended Stay America Suites Knoxville West Hills is in Bearden, a short 5-minute walk from West Town Mall.

Extended Stay America Suites Knoxville West Hills Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Very good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Vaping is smoking---- Sorry, but it is
The excessive smell of weed in the lobby is too much. Vaping is smoking & when the smell over powers everything else it's an issue. The morning staff had their vapes laying all around the breakfast area in the lobby. It's just too much.
Katie, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Cody, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kentrelle, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Stayed here w/ my daughter while touring UTK. Never have I stayed in a more disgusting place in my life. Linens and towels were old and stained. Floor was littered with hairballs, and there's no carpet in the rooms so you can hear your neighbors to the left, right and above. At night, it acted as some type of crackhouse. People yelling, playing music IN the hotel at all hours and outside acted as some sort of "crack house" with people hanging out in the parking lot all through the night. If you care about yourself and your family, I suggest finding another place to stay. Also, the staff at the front desk seem to never be around. @hotels.com - do yourself a favor and unlist this place as a place to stay.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Our entire room floor was sticky everywhere you walked, I saw staff taking out trash all piled up on the luggage cart. I would never recommend this dirt hole.
Timothy, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Floor was sticky.
Matthew, 1-night trip
Verified Expedia guest review

4/10 Fair

Just average. Stayed 2 nights. Housekeeping never came to make bed, empty trash or check on towels. Hair from previous occupant was on the floor. One of the towels had stains on it. Bed was clean but very uncomfortable. “Breakfast” was coffee & granola bars. Not close to downtown Knox or UT, especially if during rush hour traffic. (20 min on highway). Would not recommend
Kerry A, 2-night trip
Verified Expedia guest review

2/10 Poor

This stay was very different from any others!
Upon checking in, I get to my room. The air wasn’t running, as expected. I try to turn it on. It does not work. I push all the buttons, nothing happens. So I call the front desk. Tell the assistant I cannot get the air to turn on. He tells me I’ll be right there. He gets there, works with it for about 10 minutes and finally gets it to come on. After explaining they do not have a maintenance man right now he just up and quit?! So that doesn’t explain why The complete front parking lot was blocked off upon arriving and almost all of the back except for one tiny area. I had to wait 10 minutes to park. Back to the room. I should have snapped some pics. I wasn’t going to be in that area more than 24 hrs. Cuz I was leaving the next morning, after checking out. Or I would have The bathroom door wouldn’t shut all the way. It looked cracked all the way down. Maybe someone got mad idk? The shower was a nightmare! I understand the water filling up/not draining with the tub part running, and not the shower. But this time, even with the shower on it wouldn’t drain it all it either needed Traino or a plumber to look at it. It didn’t even start draining until you turned the water all the way off it just filled up and filled up with the shower running it felt so nasty just standing there with the water filling up and you’re trying to shower, I was trying to get out as quick as I could! The bed hurt my back then the next morning they were hurrying me out. Checkouts always been at 12, not 11!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was ok. Did not have elevator sonic had to walk up steps to second floor.
Christine L, 2-night trip
Verified Hotels.com guest review

6/10 Good

Akber, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Expedia guest review

6/10 Good

It was close to my family .
Walter, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Don’t stay here for the price.
Smelled awful. Likely people living there, loud arguing from guest's room next to us. Staff was accommodating to move our room which was quieter. Wouldn’t book there again. Worth about $20/night not what we paid.
Kristin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Clean and inexpensive. I stop here regularly, and have for years.
Thomas M, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Bed spead was dingy people cussing outside my window people screaming in hall way
Julie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Customers service
Maria, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Teeak, 3-night trip
Verified Expedia guest review

4/10 Fair

Cheap rental
Janet, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Linda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ryan, 4-night trip
Verified Hotels.com guest review

4/10 Fair

AKIRA, 1-night trip
Verified Travelocity guest review

4/10 Fair

There was a wet towel left in the bathtub and an unfolded towel on the bathroom floor, which made me uncertain if it was clean or not. Additionally, the floor near the door was white and powdery. Upon arrival, the first thing the receptionist asked me was about the score of the ongoing soccer game, which felt unprofessional.
Verified Travelocity guest review

4/10 Fair

Dirty…
Room was a bit worn down for my liking. Bathroom was a bit dirty and so were the towels and bed linens. The floor was a bit slippery and sticky at the same time. The lobby and hallways of the hotel smelt like smoke. I wouldn’t stay here again.
Ashley, 3-night trip
Verified Hotels.com guest review

6/10 Good

Not very friendly staff, shady people at the hotel that made me feel uncomfortable!
April, 1-night trip
Verified Expedia guest review