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Best Western Heartland Inn

2.5 star property
Mattoon hotel in suburbs

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Photo gallery for Best Western Heartland Inn

Lobby
Exterior
Property amenity
Terrace/patio
Premium bedding, pillow-top beds, in-room safe, desk
In the heart of the business district, Best Western Heartland Inn offers a convenient retreat with free full breakfast, a playground for kids to enjoy, and dry cleaning/laundry services. Stay connected with in-room WiFi or get moving at the gym; then unwind by taking a refreshing dip in the swimming pool.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Gym
  • Laundry facilities
  • Pet-friendly

Main amenities (11)

  • Daily housekeeping
  • Fitness centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Vending machine
  • Laundry service
  • Free newspapers in the lobby
  • Luggage storage
  • TV in a common area

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is RM397
RM445 total
includes taxes & fees
18 Jun - 19 Jun

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Comfort Suites Mattoon

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 753 reviews
The price is RM393
RM440 total
includes taxes & fees
22 Jun - 23 Jun
Comfort Suites Mattoon
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About the area

Map
1416 Broadway Avenue East, Mattoon, IL, 61938

What's nearby

  • Mattoon Peterson Park - 3 min drive - 2.5 km
  • Mattoon City Hall - 5 min drive - 4.6 km
  • Sarah Bush Lincoln Hospital - 6 min drive - 6.3 km
  • Meadowview Golf Course - 11 min drive - 11.6 km
  • Eastern Illinois University - 14 min drive - 16.0 km

Getting around

  • Champaign, IL (CMI-University Of Illinois Urbana-Champaign Williard) - 43 min drive
  • Lambert-St. Louis International Airport (STL) - 129 min drive
  • Mattoon Station - 5 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Buffalo Wild Wings - ‬13 min walk
  • ‪Honey Bee Cafe - ‬4 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min drive

About this property

Best Western Heartland Inn

Enjoy your visit to Mattoon with a stay at Best Western Heartland Inn. Guests can enjoy the fitness centre, and hiking/biking trails, kayaking and waterskiing are nearby. Fellow travellers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 61 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 1 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

What to do

  • Free use of nearby fitness centre
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Waterskiing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Closed-captioned TV

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The property will be renovating from 11 March 2025 to 1 June 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 150 per stay
  • Pets are allowed for an extra charge of USD 40 per accommodation, per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hampton Inn Mattoon Hotel
Hampton Inn Mattoon
Mattoon Hampton Inn
Hampton Inn Mattoon Hotel Mattoon
Hampton Inn Mattoon
Best Western Heartland Mattoon
Best Western Heartland Inn Hotel
Best Western Heartland Inn Mattoon
Best Western Heartland Inn Hotel Mattoon

Frequently asked questions

Are pets allowed at Best Western Heartland Inn?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 40 per accommodation, per stay, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.

Is parking offered on site at Best Western Heartland Inn?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Best Western Heartland Inn?

Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Best Western Heartland Inn and nearby?

Have fun with activities such as hiking, kayaking and rafting, and practise your swing at the nearby golf course. Best Western Heartland Inn also has a fitness centre.

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Best Western Heartland Inn Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Shower
Elevator
Building
Location
Water
Bathroom

What guests liked

  • Breakfast was a highlight with great selection and quality. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

This is our 2nd year in a row staying here. It’s clean close to Eastern Illinois University. We will be back next year.
2-night trip

10/10

It was being worked on but it was a nice room. Would stay again.
3-night trip

4/10

When I got to my room it had sh**t particles in the toilet,hair in the tub and room carpet was not vacuum! The service was pleasant and nice.
1-night trip

10/10

Staff were very friendly and the hotel was updated, clean and nice. The hot breakfast was good and dining area clean and plenty of room.
1-night trip

6/10

Fast easy check in. Pool and hot tub drained. Construction in lobby. Room very small for all the furniture. Not enough space for 4 people. Walls in bad shape.
2-night trip

10/10

Location and friendly staff
1-night trip

10/10

Very clean and easy check in.
1-night trip

8/10

Had a wonderful stay. Clean room great service
1-night trip

10/10

Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit
2-night trip

10/10

I
1-night trip

10/10

Nice place
1-night trip

10/10

Stayed only one night and thought it was very clean, quiet and the staff was excellent.
1-night trip

10/10

Excellent hotel with great customer service. It was clean and nice. Breakfast was good too.
2-night trip

10/10

Clean and friendly staff. Breakfast was good. Nice bedding and bed was readonably comfortable. Needed a quick stop that was dog friendly. Great place for the price.
1-night trip

10/10

Clean new and comfortable great staff
1-night trip

6/10

Pool not available - so if traveling with kids probably not the place to stay
1-night trip

10/10

This property is immaculate and they'll do your room daily, unlike many hotels we've stayed at. They also have a hot breakfast and free coffee, cappuccino, hot cocoa, etc. all day. The staff is warm and friendly, but ask how to use the shower before you go to your room. On the negative side, their internet is slow and the TV is minimal.
4-night trip

10/10

Front desk staff was amazing. Very helpful guiding us to a great place to eat dinner. Not as happy about the pool being closed.
1-night trip

8/10

Nice
1-night trip

10/10

The location and friendly workers. Awesome breakfast a great selection
2-night trip

8/10

everything was nice & clean
1-night trip

10/10

Honest people there, i forgot to get the $50 deposit when i left and the called me and mailed it to me
1-night trip

8/10

Nice place with very nice staff/manager. Wifi could be better.
2-night trip

10/10

The staff was so friendly, the rooms were clean and fresh, and the location was perfect! Quiet and tucked away with absolutely no issues at all! Remodeling is nice! I’d definitely stay again and recommend!
2-night trip

8/10

This hotel was once a Hampton Inn and i was a regular guest there when i came to town. They have improved it greatly. Clean comfortable and affordable.
3-night trip