Just minutes from the airport, Best Western Premier Richmond City Gateway offers a warm welcome with its American cuisine restaurant, The Victor Bar & Grill. Savor breakfast or dinner there, unwind by the seasonal outdoor pool or stay active at the gym. With free in-room WiFi and helpful staff that guests rave about.
Reviews
7.87.8 out of 10
Good
Popular amenities
Bar
Connecting rooms available
24/7 front desk
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Fitness centre
Seasonal outdoor pool
Coffee shop/cafe
24-hour business centre
Business centre
Meeting rooms
24-hour front desk
Computer station
Corner/local shop
Feel at home (6)
Children stay free
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is RM441
RM441
RM513 total
includes taxes & fees
2 Mar - 3 Mar
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Premium bedding
Sofa bed - double
Pillow-top bed
28 sq m
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Smart TV
Premium bedding
Sofa bed - double
56 sq m
Sleeps 4
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Down duvet
23 sq m
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)
Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)
Highlights
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Down duvet
Sleeps 4
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Down duvet
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Down duvet
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Down duvet
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Pillow-top bed
Premium bedding
Down duvet
Sleeps 2
1 King Bed
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About this property
Best Western Premier Richmond City Gateway
At Best Western Premier Richmond City Gateway, you'll be within a 10-minute drive of Virginia Commonwealth University and Greater Richmond Convention Center. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cantina Sol Bar & Grill, which serves American cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
167 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2 AM
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Free uncovered on-site extended parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Travelling with children
Children stay for free (see details)
Local/corner shop
Fence around the pool
What to do
Golfing nearby
Working away
24-hour business centre
Meeting room
Computer station
Conference space (3778 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Fitness centre
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Grab bar in bath
Accessible bath
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Smooth flooring in room
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
50-inch Smart TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Cantina Sol Bar & Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
A damage deposit of USD 50 will be collected before check-in
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 25 for adults and USD 8 to 15 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 29 August to 30 May:
Swimming pool
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
Bar/lounge
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from June 20 to August 25
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Richmond South Bells Road Hotel
Holiday Inn Bells Road Hotel
Holiday Inn Richmond South Bells Road
Holiday Inn Bells Road
Holiday Inn Richmond South City Gateway Hotel
Holiday Inn Richmond South City Gateway
Inn Richmond Bells Road
Premier Richmond City Gateway
Holiday Inn Richmond South City Gateway
Best Western Premier Richmond City Gateway Hotel
Best Western Premier Richmond City Gateway Richmond
Best Western Premier Richmond City Gateway Hotel Richmond
Frequently asked questions
Is there a pool at Best Western Premier Richmond City Gateway?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Best Western Premier Richmond City Gateway?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Premier Richmond City Gateway?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Best Western Premier Richmond City Gateway?
Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Best Western Premier Richmond City Gateway and nearby?
Best Western Premier Richmond City Gateway has a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near Best Western Premier Richmond City Gateway?
Yes, Cantina Sol Bar & Grill offers American cuisine.
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Best Western Premier Richmond City Gateway Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
22 January 2025
Rooms were very clean and comfortable. The heat worked well in keeping us toasty as we watched the snow fall. A great price for the accommodation.
Korte
Korte, 1-night trip
10/10 Exceptional
27 October 2024
Definitely enjoyed the stay.
Joshua
Joshua, 2-night trip
10/10 Exceptional
25 November 2024
Great stay , peaceful …
Brandon
Brandon, 1-night trip
6/10 Good
4 February 2025
Towels were very ruff
Verified traveller
1-night trip
10/10 Exceptional
3 December 2024
5 Stars
Check-in was super easy, my room was very clean. The bed was super comfortable. I had no issues whatsoever.
Cody
Cody, 2-night trip
8/10 Very good
17 September 2024
Very quick overnight stay on a weekend. Check-in was smooth, the room was clean and comfortable. The bathroom (shower) was a bit dated, but otherwise a pleasant stay. Would recommend this hotel to others!
Megan
Megan, 1-night trip
10/10 Exceptional
18 May 2024
Was a good stay
Andrew
Andrew, 1-night trip
10/10 Exceptional
6 June 2024
This hotel was the nbest
Joseph
Joseph, 2-night trip
10/10 Exceptional
18 April 2024
I loved my stay everything was close and convenient
Autumn
Autumn, 1-night trip
10/10 Exceptional
14 October 2024
Spacious tastefully decorated room, very clean
Lovely spacious room, tastefully decorated modern with wood like floors. Large bathroom. Staff went out of their way to be helpful
Laurence
Laurence, 1-night trip
10/10 Exceptional
19 July 2024
The room was very clean and very quiet.
Rhonda
Rhonda, 1-night trip
8/10 Very good
31 August 2024
Nice and clean. Friendly staff.
Maureen
Maureen, 1-night trip
10/10 Exceptional
12 April 2024
Check in was easy and room was nice
Brandon
Brandon, 1-night trip
10/10 Exceptional
13 May 2024
Easy check-in process, The Room was clean and neat.
kelvin
kelvin, 1-night trip
10/10 Exceptional
24 August 2024
Was very pleasantly surprised by how very nice this hotel was! Was up there with hotels that are double the cost. I will be looking for BW Premier hotels going forward when I travel!
Karin
Karin, 1-night trip
10/10 Exceptional
28 December 2023
I enjoyed my stay at this hotel.
Mr.
10/10 Exceptional
5 July 2024
Excellent stay!
Excellent hotel stay! The front desk staff were friendly, professional and check in was swift. The rooms were spacious, very clean and we had a pool view. There were vending machines with all the delicious snacks. I highly recommend this hotel for anyone seeking a quiet, clean and overall wonderful experience!
Trecara
Trecara, 2-night trip
10/10 Exceptional
6 August 2024
Excellent
Erwing
Erwing, 4-night trip
10/10 Exceptional
16 March 2024
Great staff! Clean hotel!
Carrie
Carrie, 1-night trip
10/10 Exceptional
17 April 2024
Everyone at the hotel were very pleasant and professional
STEVEN
STEVEN, 1-night trip
10/10 Exceptional
25 June 2024
Nice pool
Clean and safe. Pool is awesome.
david
david, 1-night trip
4/10 Fair
8 December 2024
Eh
Once again my heat/air conditioning unit stopped working in the middle of the night and very loud “adult time” noises coming from rooms on both sides of me literally all night long. I mean have your fun but be respectful of your neighbors.
Verified traveller
1-night trip
10/10 Exceptional
31 January 2024
The staff was fantastic and very accommodating.
Ashley
Ashley, 2-night trip
10/10 Exceptional
4 April 2024
Great clean and convenient!
Joseph
Joseph, 1-night trip
10/10 Exceptional
30 June 2024
Nigel at front desk : THE MAN
Nigel at front desk made delicious coffee early was very helpful and the room and pool were clean and quiet