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Residence Inn by Marriott Richmond West End

3.0 star property
Richmond hotel with 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Richmond West End

Exterior
Seasonal outdoor pool, pool loungers
Full-sized fridge, microwave, oven, stovetop
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Non-smoking
  • Pet-friendly
  • Free breakfast
  • Air conditioning
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • 24-hour fitness centre
  • Outdoor tennis court
  • Seasonal outdoor pool
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Reception fireplace
  • Front desk safe
  • Corner/local shop
  • Laundry service

Feel at home (6)

  • Free cots/infant beds
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
  • Laundry facilities
The price is RM469
RM555 total
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

25-inch flat-screen TV with cable channels, TV

Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Penthouse, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 67 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 67 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Free parking
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8.2 out of 10, Very good, (843)
The price is RM478
RM556 total
includes taxes & fees
29 Dec - 30 Dec
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About the area

Map
2121 Dickens Rd, Richmond, VA, 23230

What's nearby

  • Henrico Doctors' Hospital - 3 min drive - 2.9 km
  • University of Richmond - 5 min drive - 4.2 km
  • Lewis Ginter Botanical Garden - 5 min drive - 5.6 km
  • Carytown - 7 min drive - 6.7 km
  • Virginia Commonwealth University - 8 min drive - 7.6 km

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 21 min drive
  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Main Street Station - 10 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪Burger King - ‬15 min walk
  • ‪Denny's - ‬1 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬18 min walk

About this property

Residence Inn by Marriott Richmond West End

When you stay at Residence Inn by Marriott Richmond West End, you'll be within a 10-minute drive of Virginia Commonwealth University and Broad Street. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the seasonal outdoor pool. Also, Greater Richmond Convention Center and Short Pump Town Center are within a short drive. Fellow travellers like the overall property condition.

Languages

English

At a glance

Hotel size

  • 80 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free uncovered on-site self-parking
  • Free uncovered on-site extended parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (selected days)

Travelling with children

  • Local/corner shop
  • Fence around the pool

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Use of nearby fitness centre
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Pool loungers

Facilities

  • 10 buildings/towers
  • Built in 1985
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Outdoor tennis court
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 25-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Double sofa bed
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Desk chair

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes and utensils
  • Dishwasher
  • Paper towels

More

  • Housekeeping (once per stay)
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Cleaning supplies

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • 2.00 per cent tourism fee will be charged

Optional extras

  • WiFi is available in guest rooms for USD 4.95 per day (rates may vary)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to August

Policies

This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Residence Inn Marriott Richmond West End Aparthotel
Residence Inn Marriott End Aparthotel
Residence Inn Marriott Richmond West End
Residence Inn Marriott End
Resince riott End Aparthotel
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Hotel
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Hotel Richmond

Frequently asked questions

Does Residence Inn by Marriott Richmond West End offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Richmond West End does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn by Marriott Richmond West End?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Residence Inn by Marriott Richmond West End?
Yes, cats and dogs are welcome. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott Richmond West End?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Residence Inn by Marriott Richmond West End?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Residence Inn by Marriott Richmond West End and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes basketball and volleyball. Enjoy amenities such as a seasonal outdoor pool, a 24-hour fitness centre and a picnic area.
Does Residence Inn by Marriott Richmond West End have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.

Residence Inn by Marriott Richmond West End Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

My view!
Contawe, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Beth, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nicole, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Big disappointment!
WE WILL NOT STAY HERE AGAIN. Customer service was terrible! Paid $10.00 for parking.
john, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rude front staff lady
Front staff lady was extremely rude in her tone .
Shilpi, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Customer service was consistently terrible. Every single interaction. Voicemails and emails sent to the manager with no response after 7 days.
Angela, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Daijonee, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Different than any other residence inn im use to one building but otherwise it is good no problem... it gives off motel vibes its clean and no one bothers you
rochelle a., 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will book here again!
Lady at reception was extremely friendly and helpful!
1-night business trip
Verified Hotels.com guest review

6/10 Good

I liked the bed, and shower once we switched rooms because of no Hot water for shower in the first room and I feel we should've gotten an upgrade because of it. I was there for 5 nights and absolutely no housekeeping, when I put my towels out daily they took them and did not return anything, when I needed towels and sheets I had to either find a housekeeping cart or go to the front desk to get everything from trash bags, and etc. they had a terrible gnat problem and I was killing gnats my whole stay.. this hotel needs an upgrade as it doesn't remind you of a typical Marriott hotel.. I worked out of state at a residence inn and in every room you had all you needed for your stay there..in my first room I didn't have a frying pan and the room I went to didn't have a frying pan or a toaster but my first room had a toaster, the bathroom sink was stopped up and the water took forever to drain out.. after all of this the most disappointing was 10 dollars a day for parking and when I stayed twice before there was no charge for parking, this would be the reason I won't be returning to this particular residence inn, I will try downtown or somewhere else.
Cheri, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Very old and rooms smell like cigarettes
Mufid, 1-night trip
Verified Expedia guest review

6/10 Good

Basic room with full kitchen. 1st flooor with patio. During heat wave, room comfortable but with 2 flies. Decent accommodations and good breakfast bar.
Teresa, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

No housekeeping during 3 nights
Philippe, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Wet rug and mold.
As I entered room, I noticed it was very musty. Some area of rugs were wet(soaked). Mold in bathroom. Asked for another room and was moved to a cleaner room. Over all not great experience.
Christopher, 2-night family trip
Verified Hotels.com guest review

6/10 Good

We have stayed at this property a number of times before with a great experience. However, this time our room was in need of major repair to both the exterior entry door and to the bathroom entry door. The exterior door doesn't shut very securely and it is very difficult to bolt it locked. The secondary security catch was also not properly bolted to the door. It was impossible to open the bathroom door from the inside without someone to help on the outside. This room happens to be marked as " handicapped accessible" - it is definitely not handicapped accessible in its present state. Anyone staying alone would have been stuck in the bathroom indefinitely. This was a disappointing experience compared to our previously good ones.
Sharon, 1-night family trip
Verified Expedia guest review

2/10 Poor

Verónica, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Bath tub was dirty Sofa bed mattress had ugly stains The door was difficult to open and the lock was falling apart
Camilla, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay was fantastic!
Our stay was fantastic! This property is right off Broad St, the main road to downtown and everthing in Richmond. The pool was very nice at the end of a hot day of touring. The breakfast was typical hotel food and was hot! Best of all was the check-in! The receptionist made you feel rigt at home.
peter, 3-night trip
Verified Hotels.com guest review

8/10 Very good

I would've given 5 stars except i was told that i had to call 24 hours in advance in order to get my room serviced. I was there 7 days and six nights! I wish we could return to pre-COVID protocols as these hotels are skimping on services.
Darius Thomas, 6-night trip
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

6/10 Good

The lady on the front desk was very kind and helpful also the hotel is a good location but the need to do some renovations at the rooms and the amenities specifically the pool area and basketball court.
Yuliana, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Kelly, 2-night trip with friends
Verified Hotels.com guest review