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Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

3.5 star property
Hotel with outdoor pool, near American Airlines Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Terrace/patio
Bar (on property)
Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

6.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 22 meeting rooms
  • Limo/town car service
  • Terrace
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is RM551
RM699 total
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Magnolia Hotel Dallas Downtown
Laundry facilities
Pet-friendly
Parking available
Free WiFi
7.8 out of 10, Good, (3916)
The price is RM520
RM706 total
includes taxes & fees
24 Nov - 25 Nov
Magnolia Hotel Dallas Downtown
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About the area

Map
1015 Elm St, Dallas, TX, 75202

What's nearby

  • Dallas World Aquarium - 4 min walk - 0.4 km
  • Sixth Floor Museum - 6 min walk - 0.5 km
  • Kay Bailey Hutchison Convention Center - 10 min walk - 0.9 km
  • Reunion Tower - 14 min walk - 1.2 km
  • American Airlines Center - 17 min walk - 1.5 km

Getting around

  • Love Field Airport (DAL) - 17 min drive
  • Dallas-Fort Worth International Airport (DFW) - 21 min drive
  • Dallas Medical-Market Center Station - 9 min drive
  • Dallas Union Station - 10 min walk
  • West Irving Station - 17 min drive
  • Akard Station - 4 min walk
  • West End Station - 4 min walk
  • Saint Paul & San Jacinto Tram Stop - 9 min walk

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Twisted Trompo - ‬4 min walk
  • ‪Frankie's - ‬4 min walk
  • ‪Family Thais Asian Bistro - ‬4 min walk

About this property

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel puts you in a great location, within a 15-minute walk of Dallas World Aquarium and Kay Bailey Hutchison Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at THRIVE Restaurant, which serves American cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a fitness centre and a snack bar/deli. The helpful staff and central location get good marks from fellow travellers. The property is only a short walk to public transportation: Akard Station is 4 minutes and West End Station is 4 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 291 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 2 AM
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (2 total, up to 23 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 20.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Other information

  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 22 meeting rooms
  • Computer station
  • Conference centre (27444 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 61
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Closed-captioned TV
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

THRIVE Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 75.00 per accommodation, per night
  • Cleaning deposit: USD 75.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18.35 per person
  • Late checkout can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 35 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 40 per stay
  • Pets are allowed for an extra charge of USD 40.00 per pet, per day

Parking

  • Self-parking costs USD 20.00 per night with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Dallas Downtown
Crowne Plaza Dallas Downtown
Crowne Plaza Hotel Dallas Downtown
Crowne Plaza Hotel Dallas Downtown an IHG Hotel
"Crowne Plaza Hotel Dallas Downtown an IHG Hotel"
Crowne Plaza Hotel Dallas Downtown, an IHG Hotel Hotel
Crowne Plaza Hotel Dallas Downtown, an IHG Hotel Dallas
Crowne Plaza Hotel Dallas Downtown, an IHG Hotel Hotel Dallas

Frequently asked questions

Does Crowne Plaza Hotel Dallas Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 40.00 per pet, per day, and there's also a deposit of USD 40 per stay. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?
Yes. Self-parking costs USD 20.00 per night.
What are the check-in and check-out times at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is noon. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-in and check-out are available.
What is there to do at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel and nearby?
Crowne Plaza Hotel Dallas Downtown, an IHG Hotel has an outdoor pool and a fitness centre.
Are there restaurants at or near Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?
Yes, THRIVE Restaurant offers American cuisine.
What's the area around Crowne Plaza Hotel Dallas Downtown, an IHG Hotel like?
Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is in Downtown Dallas, a short 4-minute walk from Akard Station and 10 minutes' walk from Kay Bailey Hutchison Convention Center. Travellers recommend the hotel for its central location.

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel Reviews

Reviews

6.6

Good

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very good

John, 2-night trip
Verified Hotels.com guest review

6/10 Good

Very out dated hotel that needs some major updating
Matthew, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Krystofer, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Louis, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Julian, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Old and outdated. Too old for the price. Mild mildew smell. Limited view. Balcony not well kept and appeared unsafe to use.
Thomas, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Maggie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely front desk worker!
We originally were put in room 1613 and upon arriving we found that the AC wasn’t working. We kind of decided to try to put up with it (we were staying Monday - Saturday) we ended up letting the front desk know (Tommy was amazing!) on Thursday since by that time they had sent maintenance twice with no results. Tommy at front desk was extremely understanding and kind and even gave us a new room this time with working AC!
Paige, 5-night trip with friends
Verified Hotels.com guest review

6/10 Good

Jason, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tomas, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Relaxing and just right
The Crown Plaza was located just right for what we were looking for which was sight seeing in downtown Dallas.
Luz, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Marcos, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Dakota, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Solis stay and very good checkin service.
Good stay. Easy check in. Parking convenient to hotel ingress. Halls were not as clean as they should be. Rooms were clean but bathrooms were tiny and partially updated.
Edgar, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Poor Customer Service.
My room had no AC. This was a problem for others as well. All on the same floor. Come on people do better. We all paid money for a comfortable nights sleep and instead it’s Texas and we were all hot. Didn’t even offer to compensate or discount the rooms. Had to sleep with the balcony sliding door open.
2:32 am
7:30 am.
Terri, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Mold in restroom
Sinus infection after 1 night in room with mold.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Trevor, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Chris, 3-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

2/10 Poor

ERIC, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kandace, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Jessica, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lauren, 2-night trip
Verified Hotels.com guest review