In the heart of Knoxville, Quality Inn Merchants Drive offers a warm welcome with breakfast buffet, a cozy coffee shop/cafe and laundry facilities. Unwind near the fireplace in the lobby or enjoy some fresh air by the seasonal outdoor pool.
Reviews
7.27.2 out of 10
Good
Popular amenities
Bar
Pool
Connecting rooms available
Pet-friendly
Air conditioning
24/7 front desk
Main amenities (12)
Daily housekeeping
Seasonal outdoor pool
Bar/lounge
Room service
Coffee shop/cafe
Business centre
24-hour front desk
Coffee/tea in a common area
Air conditioning
Computer station
Reception fireplace
Front desk safe
For families (6)
Children stay free
Cots/infant beds (surcharge)
Microwave
Connecting/adjoining rooms available
Private bathroom
Television
The current price is RM241
RM241
RM285 total
includes taxes & fees
1 Mar - 2 Mar
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Fan
Blackout curtains
25 sq m
Sleeps 2
1 King Bed
Room, 1 Queen Bed, Accessible, Smoking
Highlights
Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Fan
Blackout curtains
Sleeps 2
1 Queen Bed
View all photos for Standard Double Room, 2 Double Beds, Non Smoking
Standard Double Room, 2 Double Beds, Non Smoking
Highlights
Individually furnished
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Fan
Blackout curtains
25 sq m
Sleeps 4
2 Double Beds
View all photos for Room, 1 Queen Bed, Accessible, Non Smoking
Quality Inn Merchants Drive puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Also, Neyland Stadium and Thompson–Boling Arena are within a short drive. Fellow travellers like the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
128 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3 PM
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (2 total, up to 23 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Business centre
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in reception
Facilities
1 building/tower
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
Seasonal outdoor pool
Lockers available
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning and heating
Fan
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Children & extra beds
Cots/infant beds are available for USD 10 per night
Rollaway beds are available for USD 10 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10 PM
The seasonal pool is open from April to October
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
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Quality Inn Merchants Drive Hotel
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Quality Inn Merchants Drive Hotel Knoxville
Frequently asked questions
Does Quality Inn Merchants Drive offer free cancellation for a full refund?
Yes, Quality Inn Merchants Drive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn Merchants Drive?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Quality Inn Merchants Drive?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn Merchants Drive?
Sorry, there's no on-site parking at Quality Inn Merchants Drive.
What are the check-in and check-out times at Quality Inn Merchants Drive?
You can check in starting at 3 PM. Check-out time is 11 AM.
What is there to do at Quality Inn Merchants Drive and nearby?
Quality Inn Merchants Drive has a seasonal outdoor pool.
Does Quality Inn Merchants Drive have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Quality Inn Merchants Drive like?
Quality Inn Merchants Drive puts you in Inskip, in the heart of Knoxville. Popular attractions include University of Tennessee, which is 7 minutes away by car.
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Quality Inn Merchants Drive Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
8.2/10
Staff & service
6.4/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
4 November 2024
Convenient, close to interstate and a number of dining options.
Lawrence
Lawrence, 4-night trip
10/10 Exceptional
22 August 2024
Will be booking again simply for the best sleep in an ultra comfy bed.
Andrea
Andrea, 4-night trip
10/10 Exceptional
26 October 2024
This property was surprisingly pleasant, especially for the excellent price! The area is decent but there were a few people hanging around the property that were not staying there. Check in was great and all staff were friendly!
Emily
Emily, 1-night trip
8/10 Very good
29 May 2024
excellent stay
Jose
Jose, 1-night trip
8/10 Very good
23 September 2024
Room 301 had super comfy beds. Perhaps the best out of any hotels or motels i have stayed. The ac ran nice and quietly and actually worked better than some pricey hotels ive stayed at recently. Was pleased with the room for the price I paid
Verified traveller
3-night trip
10/10 Exceptional
23 September 2024
Service was fantastic. We will return!
Chelsey
Chelsey, 1-night trip
10/10 Exceptional
19 December 2023
Really enjoyed my stay there
Harold
Harold, 2-night trip
8/10 Very good
12 May 2024
Check in staff was very pleasant
Venesha Lee
Venesha Lee, 2-night trip
10/10 Exceptional
21 June 2024
Very clean safe good food
Joseph
Joseph, 2-night trip
10/10 Exceptional
20 September 2024
Our check in was quick and pleasant, my only suggestion would be that the perimeter landscape be tidied up...we had a pleasant night
David
David, 1-night trip
10/10 Exceptional
24 April 2024
Good service, nice clean room and comfortable bed.
Nelson
Nelson, 1-night trip
10/10 Exceptional
7 March 2024
very good location.excellant staff
Joseph
Joseph, 2-night trip
6/10 Good
21 November 2024
Bugs were in the room. The room was dated. The breakfast was very limited.
Robert
Robert, 1-night trip
8/10 Very good
23 September 2024
Convenient to the downtown area. Older hotel, needs some ground work. Room was clean. Staff very nice and helpful. Would stay there again, but hope to see some improvements.
Clifford
Clifford, 2-night trip
10/10 Exceptional
19 December 2023
Enjoyed my stay
Harold
Harold, 2-night trip
10/10 Exceptional
8 March 2024
Great location restaurant walking distance
Sylvie
Sylvie, 1-night trip
6/10 Good
24 September 2024
Ok for a quick overnight with pets.....rooms had an odor.....place needed a facelift and a good scrub.
Keeta Kay
Keeta Kay, 1-night trip
6/10 Good
28 September 2024
It was ok for the night
Nichole
Nichole, 1-night trip
10/10 Exceptional
29 April 2024
Hotel was clean, easy check in and check out. Room was clean and the king size bed was so comfortable. I will definitely stay there when we go back to TN.
Victoria
Victoria, 1-night trip
10/10 Exceptional
28 May 2024
very good.safe and the staff was very curtios
joseph
joseph, 2-night trip
10/10 Exceptional
30 November 2023
Always stay here when in Knoxville
Nelson
Nelson, 1-night trip
8/10 Very good
19 August 2024
Loyd visitors
Phillip
Phillip, 2-night trip
8/10 Very good
20 September 2024
Met expectations for the price.
Trisha
Trisha, 2-night trip
10/10 Exceptional
28 May 2024
very good service.staff very friendly
joseph
joseph, 2-night trip
6/10 Good
24 September 2024
The place needed a facelift...it felt tired and worn. The rooms for pets smelled and the exterior doors needed help. The staff was friendly. Ok for a quick overnight