Harrah's Cherokee Center - Asheville - 5 min drive - 4.4 km
Asheville Mall - 5 min drive - 4.6 km
Biltmore Estate - 11 min drive - 4.6 km
Getting around
Asheville Regional Airport (AVL) - 16 min drive
Area shuttle (surcharge)
Restaurants
Biltmore Estate - 10 min walk
McDonald's - 8 min walk
Texas Roadhouse - 5 min walk
Creamery at Antler Village on Biltmore Estates - 7 min walk
Starbucks - 1 min walk
About this property
DoubleTree by Hilton Asheville - Biltmore
DoubleTree by Hilton Asheville - Biltmore puts you within a 15-minute drive of Biltmore Estate and Harrah's Cherokee Center - Asheville. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at TGI Fridays, which serves American cuisine. An indoor pool, a bar/lounge and a hot tub are other highlights. Fellow travellers say great things about the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
197 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (up to 34 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Off-site
Area shuttle*
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (late night)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Local/corner shop
Children's menu
What to do
Shopping
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Rafting nearby
Downhill skiing nearby
Snowboarding nearby
Working away
Business centre
Meeting rooms
Computer station
Conference space (129120 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Facilities
2 buildings/towers
Built in 1985
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
Television in common areas
24-hour fitness centre
An indoor pool
Hot tub
Banquet hall
Traditional architecture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
IPod docking station
Video game console
37-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
What to enjoy
In-room massage
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
TGI Fridays – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
The Market Place – This coffee shop specialises in American cuisine and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open 24 hours.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 9 to 16 per person
Local area shuttle service is offered for an extra charge
Safes in guest rooms can be used for USD 3.00 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
DoubleTree Hilton Asheville Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Asheville
DoubleTree by Hilton Asheville - Biltmore Hotel Asheville
Frequently asked questions
Does DoubleTree by Hilton Asheville - Biltmore offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Asheville - Biltmore does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Asheville - Biltmore?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Asheville - Biltmore?
Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton Asheville - Biltmore?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at DoubleTree by Hilton Asheville - Biltmore?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at DoubleTree by Hilton Asheville - Biltmore and nearby?
Have fun with activities such as hiking, mountain biking and rafting, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. DoubleTree by Hilton Asheville - Biltmore also has a 24-hour fitness centre and a garden.
Are there restaurants at or near DoubleTree by Hilton Asheville - Biltmore?
Yes, TGI Fridays offers American cuisine.
What's the area around DoubleTree by Hilton Asheville - Biltmore like?
DoubleTree by Hilton Asheville - Biltmore is a short 7-minute walk from Historic Biltmore Village and 5 minutes' walk from Cathedral Of All Souls. Travellers love the hotel's prime location.
DoubleTree by Hilton Asheville - Biltmore Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2024
Jennifer
Jennifer, 1-night business trip
Verified Hotels.com guest review
6/10 Good
16 December 2024
Benjamin
Benjamin, 2-night trip
Verified Hotels.com guest review
6/10 Good
15 December 2024
Great Hotel Service. Hotels.com Service.lacking.
Hotel staff was great. Helpful, courteous and friendly. They addressed every issue we had with the reservation quickly and properly. They put their guests interests first.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Matt
Matt, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Trip to Biltmore
So pleased with these accommodations. Will stay here again someday.
Patricia
Patricia, 2-night family trip
Verified Hotels.com guest review
6/10 Good
12 December 2024
My first night, no shower gel inside the pump bottle. The next morning, no internet to work. But I walked to the sister hotel and they had internet, your staff told me it was an areas wide outage. The starbucks across the street had internet as well. The pictures on your website indicate there is muffins and bagels to buy for breakfast. There was nothing but coffee. This is pic is not what happened
Justine
Justine, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Wonderful stay while visiting Christmas at the Biltmore
Melissa
Melissa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
RON
RON, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Christine
Christine, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 September 2024
Beautiful facility other than the over flowing trash in front of the lobby entrance. Also, check in is 4 even though their website says 3. They’re supposed to fix it.
Tracy
Tracy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
We loved the convenience to the Biltmore an ssurrounding area. We will definitely stay again on a return trip
Vicki
Vicki, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
Front desk ladies were especially friendly and helpful
Terry
Terry, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Very welcoming staff. Carla was excellent and gave us some history of the property and very helpful with fining dining.hot tub and pool clean. Will stay here again
carla
carla, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
18 September 2024
Andrew
Andrew, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 September 2024
Paul
Paul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
nichole r
nichole r, 2-night family trip
Verified Hotels.com guest review
6/10 Good
5 September 2024
One of the elevators was out of service and mad for a much longer walk. Their cookies were good. Night staff were extremely friendly. Breakfast was not included in the price of the stay. Close to downtown and the Biltmore. A lot of restaurants within 5 miles but no sit down breakfast restaurants. No microwave!!
Deborah
Deborah, 2-night trip with friends
Verified Expedia guest review
6/10 Good
4 September 2024
Needs renovations
Heriberto
Heriberto, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Richard
Richard, 3-night trip
Verified Expedia guest review
8/10 Very good
1 September 2024
Debbie
Debbie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
Julia
Julia, 3-night trip
Verified Hotels.com guest review
6/10 Good
30 August 2024
Christopher
Christopher, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
30 August 2024
There were a few cops dealing with a disturbance in the parking lot when I arrived. Not sure how safe the area is. I noticed a security person in the parking lot when I left at 4:30am but he didn’t make sure I got to my car ok he headed inside.
The first night you could hear a dog barking and the next morning also. When I asked the front desk about it she said it was the floor above me and did I want to change rooms. Shouldn’t the people with dogs be put further away from other guests if possible? Why should I have to move. The second night there was another dog barking on my floor it sounded like it was right in the hallway it was so loud. It was the worst hotel experience I’ve had with noise from dogs barking. The room felt cheap for the star rating. I expected better.
Christina
Christina, 2-night trip
Verified Expedia guest review
8/10 Very good
28 August 2024
everything was above average with the exception of water pressure.