Booked this apparently 4 star hotel as part of wedding anniversary trip to South France. Red flag from the moment we’ve checked in, the receptionist was extremely rude and kept on rolling eyes for every simple question asked. We are easy to please people and all we’ve asked was a nice/decent room for our anniversary. After receiving a strict negative response that our booking was via Hotels.com and aren’t entitled to a room such as sea view and no cancellation or refund possible, we decided to go to our allocate room 101. Oh my word!!! Never have I experienced anything like it. The room looks like a previously housekeeping cupboard, only able to fit a bed and a table - a rat hole in a nutshell. I wish I could describe the mould smell in this room but there isn’t such a word in dictionary. All I can say is a week later and we’re still heavily breathing after one night spent in this room. Also, to top this up the room next to it has few washing machines running constantly. Just when you think it can’t get any worse, you open the balcony curtains and see the ugliest ever backyard. Breakfast also cheap options, with pretty much everything microwaved, incl. scrambled eggs. All in all, definitely not recommending this scam hotel to anyone, as the website photos aren’t showing the reality. Or most likely they only advertise their best room as standard. Equally, I am reluctant using Hotels.com in the future based on this experience. Avoid if possible is my advice!