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SureStay Plus Hotel by Best Western Durham Medical Center

2.5 star property
Hotel convenient to Duke University Hospital

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Durham Medical Center

Exterior
Free daily full breakfast
Lobby
Pillow-top beds, desk, laptop workspace, blackout curtains
Meeting facility
Located near Duke University, SureStay Plus Hotel by Best Western Durham Medical Center offers a warm welcome with full breakfast and convenient laundry facilities. Unwind at the gym or connect at the business center, where free WiFi is available to all guests.

Reviews

5.8 out of 10

Popular amenities

  • Free breakfast
  • Gym
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk
  • Free parking

Main amenities (10)

  • Daily housekeeping
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Conference space
  • Meeting room
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is RM283
RM321 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Pillow-top bed
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Air conditioning
Full-sized fridge/freezer
HDTV
Renovated in 2022
Sofa bed
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Reception

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  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
7.0 out of 10, Good, 637 reviews
The price is RM197
RM247 total
includes taxes & fees
24 Aug - 25 Aug
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About the area

Map
3710 Hillsborough Rd, Durham, NC, 27705-2906

What's nearby

  • Duke University Hospital - 3 min drive - 3.4 km
  • Duke University Chapel - 4 min drive - 3.3 km
  • Cameron Indoor Stadium - 6 min drive - 4.7 km
  • Duke University - 6 min drive - 4.7 km
  • Durham Performing Arts Center - 6 min drive - 7.4 km

Getting around

  • Raleigh-Durham International Airport (RDU) - 23 min drive
  • Durham Station - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cookout - ‬4 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min walk
  • ‪Biscuitville - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Durham Medical Center

SureStay Plus Hotel by Best Western Durham Medical Center puts you within a 10-minute drive of Duke University and Duke University Hospital. Guests can enjoy the fitness centre, and hiking/biking trails and mountain biking are nearby. Also, this hotel is within a short drive of Research Triangle Park. Fellow travellers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 36 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Travelling with children

  • Children stay for free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (480 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1989
  • Television in common areas
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized fridge/freezer
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0 per stay (rates may vary)

Renovations and closures

The following facilities will be closed during August, September, October, November, December and January:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 25 per stay
  • Pets are allowed for an extra charge of USD 15 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Baymont Inn Durham Hotel
Baymont Inn Durham
Quality Inn Medical Park Durham
Quality Inn Medical Park
Quality Medical Park Durham
Quality Hotel Durham
Quality Inn Durham
Durham Quality Inn
Quality Inn Suites
Durham Medical Park Inn Suites
Quality Inn Suites Medical Park
SureStay Plus Hotel by Best Western Durham Medical Center Hotel
SureStay Plus Hotel by Best Western Durham Medical Center Durham

Frequently asked questions

Are pets allowed at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 36 kg per pet. There's a charge of USD 15 per pet, per day, and there's also a deposit of USD 25 per stay. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Durham Medical Center?

Check-in start time: 3 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at SureStay Plus Hotel by Best Western Durham Medical Center and nearby?

Have fun with nearby activities such as hiking and mountain biking, and practise your swing on the nearby golf course. SureStay Plus Hotel by Best Western Durham Medical Center also has a fitness centre.

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SureStay Plus Hotel by Best Western Durham Medical Center Reviews

Reviews

5.8

5.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Popular mentions

Room
Bed
Breakfast
Service staff
Shower
Bathroom
Air conditioning
Water
Toilet
Vat

Reviews

10/10 Excellent

Great hotel
Joshua, 1-night trip

8/10 Good

Peace and Quiet
James, 2-night trip

6/10 Okay

It was ok. I just needed somewhere to rest my eyes over night.
Shelbie, 1-night trip

10/10 Excellent

It was great
Jesse, 2-night trip

10/10 Excellent

I really like the service the front desk gave you when I came in and the day that I left was very very positive and I appreciate everything
Charles, 2-night trip

10/10 Excellent

The safe was very friendly and it’s quiet.
Vanecia, 1-night trip

2/10 Terrible

People jumping off railing. Pic is nothing like the photo. Stinks like pee. Pool broke. Drug deals in the back of hotel.
Lisa, 1-night trip

4/10 Poor

Convenient location, friendly and helpful staff. First room was good until it started raining, then the ceiling leaked on us. Second room smelled terrible. Third room was being repaired. Fourth room had roaches, gave up and killed them myself. Breakfast was very limited and not good. No working ice machines on site. People smoked in the internal hallways, including pot.
Clark, 4-night trip

10/10 Excellent

good value for price. the staff is very attentive.
Eric, 3-night trip

8/10 Good

The hotel was good accommodations for an overnight/weekend stay. The location was very convenient for shopping, walking, eating, and access to the interstate.
Beverly Joan, 1-night trip

4/10 Poor

Weed smell and if u check in late you can’t get to anything and it’s. Not a full breakfast waffles was about it
Deana, 1-night trip

8/10 Good

The property was nice and had been renovated. Didn’t understand why the fan in the bathroom ran 24-7. More renovations and landscaping is needed for better appeal.
Billie Jean, 3-night trip

8/10 Good

The property is old but everything was clean and comfortable. Staff friendly and beds good.
Kim, 1-night trip

6/10 Okay

It was okay, nothing bad.
Bryan, 1-night trip

4/10 Poor

Floor was very dirty, commode tank leaked, breakfast was not good.
Owen, 2-night trip

2/10 Terrible

Disgusting dump

This place was a dump. The bathtub needed to be replaced 20 years ago. We actually left and didn't sleep there is was so disgusting. I wouldn't stay in one of these rooms if they paid me to.
David, 1-night trip

6/10 Okay

I had trouble understanding the gentleman who checked me in. He didn’t explain anything about the free breakfast or anything extra. There wasn’t the ability to take a bath, only a shower and the water was barely warm. Rather disappointing. Plus there was standing water in the tub when I checked in.
Christy, 1-night trip

6/10 Okay

It was decent for the price
Kristin, 2-night trip

6/10 Okay

It didn't looked like 3 Star facility
KARUNA SAGAR, 2-night trip

2/10 Terrible

Will never ever recommend this place . Just terr.

I am asking for a refund left the hotel with an hour of being there . Could not stay at all.
Rosa, 1-night trip

6/10 Okay

Most definitely not a place for kids.. Me and my kids went there while i was visiting my nephew at Duke childrens hospital.. Alot of drug activity outside, blood was splattered on bathroom wall.. Will not be back!
Ashley, 2-night trip

10/10 Excellent

Staff is friendly.
MIN, 2-night trip

10/10 Excellent

Rooms were nice
Gregory, 1-night trip

8/10 Good

The Whole Stay was AWESOME Sam and the staff were very accommodating. The Breakfast was awesome and we will be staying again.
Timothy, 1-night trip

4/10 Poor

Hotel is run down. Needs much physical improvement. Sketchy area. Police were there checking on something that happened on second floor. I thought being near Medical Center, this would be a decent place to stay. I do not recommend.
2-night trip