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SureStay Plus Hotel by Best Western Jackson

2.5 star property
Jackson hotel in shopping district

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Photo gallery for SureStay Plus Hotel by Best Western Jackson

Lobby
Seasonal outdoor pool, pool loungers
Lobby
Exterior
Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds
In Jackson's shopping district, SureStay Plus Hotel by Best Western Jackson offers a welcoming space with free breakfast and WiFi in public areas. Unwind by the seasonal outdoor pool or catch up on work at the business center.

Reviews

6.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pool
  • Non-smoking
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Vending machine
  • Microwave in a common area
  • Free newspapers in the lobby
  • TV in a common area

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is RM304
RM349 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Pillow-top bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception

Baymont by Wyndham Jackson

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
7.0 out of 10, Good, 1,000 reviews
The price is RM344
RM395 total
includes taxes & fees
24 Feb - 25 Feb
Baymont by Wyndham Jackson
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About the area

Map
1936 Highway 45 Bypass, Jackson, TN, 38305

What's nearby

  • Casey Jones Village - 3 min walk
  • Union University - 18 min walk
  • Old Hickory Mall - 3 min drive
  • West Tennessee Healthcare Sportsplex - 6 min drive
  • The Ballpark at Jackson - 8 min drive

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 10 min drive
  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Cheddar's Scratch Kitchen - ‬2 min drive
  • ‪Logan's Roadhouse - ‬5 min walk
  • ‪Old Country Store - ‬5 min walk

About this property

SureStay Plus Hotel by Best Western Jackson

Located in the entertainment district, SureStay Plus Hotel by Best Western Jackson is a great choice for a stay in Jackson. Guests can take a dip in the seasonal outdoor pool, and freebies such as breakfast, self-parking and wired Internet are added perks. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 48 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Shared microwave

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Free newspapers in reception
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free wired Internet and WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0.1 per 24-hour period (rates may vary)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Carriage House Inn Jackson
Best Western Carriage House Inn
Best Western Carriage House Jackson
Best Western Carriage House
Jackson Best Western
Best Western Jackson
SureStay Plus Hotel by Best Western Jackson Hotel
SureStay Plus Hotel by Best Western Jackson Jackson
SureStay Plus Hotel by Best Western Jackson Hotel Jackson

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Jackson?

Yes, there's a seasonal outdoor pool.

Are pets allowed at SureStay Plus Hotel by Best Western Jackson?

Yes, pets are welcome. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Jackson?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Jackson?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is 11 AM.

What is there to do at SureStay Plus Hotel by Best Western Jackson and nearby?

SureStay Plus Hotel by Best Western Jackson has a seasonal outdoor pool.

What's the area around SureStay Plus Hotel by Best Western Jackson like?

SureStay Plus Hotel by Best Western Jackson is a short 3-minute walk from Casey Jones Village and 18 minutes' walk from Union University.

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SureStay Plus Hotel by Best Western Jackson Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Plenty restaurants near by
Qisheng, 1-night trip

8/10 Very good

Could be cleaner
The staff was amazing. The room's cleanliness was questionable. Cobwebs around the ceilings & bathroom floor was dirty. The safety latch was missing & lock didn’t seem very secure.
1-night trip

8/10 Very good

Staff was friendly and helpful.
Tanya, 1-night trip

2/10 Poor

Blinds were broken, sheets had stains, toilet kept running, a lot of traffic plus emergency vehicle sirens kept me up at night.
Matthew, 1-night trip

2/10 Poor

The place was Filthy, unkempt, and had mold in the bathroom. This place is dangerous. It also smelled like mold and mildew. They should condemn the building.
Joseph, 1-night trip

8/10 Very good

The stay was nice. Many rooms under renovation. So there was a little inconvenience, nothing major. Would have preferred to be on ground level. Staff was fantastic, breakfast was very nice. Would stay there again.
Mark, 2-night trip

8/10 Very good

Hotel is a pretty modest remodeled older hotel motel. The staff is excellent and very responsive. The owner/management tries to cut corners, stale breakfast items is my example. The rooms are large and have everything you need. The shower liner was on the side of needing to be washed but I could say the same about mine at home. The difference is mine is my dirt. Otherwise the room was clean and comfortable.
Leeann, 1-night trip

10/10 Exceptional

Needed later check out due to surgery.
Cheryll, 1-night trip

10/10 Exceptional

Nice and clean place to stay and visit.
Pilar, 1-night trip

2/10 Poor

Everything
Anne, 1-night trip

6/10 Good

Somewhere to sleep, bed was comfortably. Hotel needs some work but bedding and towels nice and clean. Rooms was clean and working a/c. Would stay again.
Tiffany, 2-night trip

10/10 Exceptional

The staff is wonderful!! They keep everything nuce and clean. They make sure you have everything you need. There are some fun places around the hotel. It very quiet. The beds are great! And dont skip the breakfast!! The staff provides a delicious breakfast!!
Matthew, 4-night trip

10/10 Exceptional

This was our third stay here. Nice place to stay while traveling with pets.
Sara, 1-night trip

10/10 Exceptional

Wonderful staff
Staff gets an A+
Matthew, 1-night trip

10/10 Exceptional

Very convenient option!
Very good option for a quick stay once you are in a roadtrip!
Jesus Alberto, 1-night trip

4/10 Fair

The room appeared to be clean, but on closer inspection, the bathroom floor and hotel room floor was dirty. The tub was not clean and there were visible stains on both chairs.
Thomasa, 1-night trip

10/10 Exceptional

Clean, quiet
Sandi, 1-night trip

4/10 Fair

Meh
Moldy shower curtain. Stale bagels. Police looking for "something".
Matthew, 1-night trip

6/10 Good

The rooms are clean and newly renovated. Work is being done on other rooms so there is construction currently being done. The parking lot and sidewalks are dirty. It wouldn't take much to pick up trash and other debris left by construction.
George, 1-night trip

10/10 Exceptional

Hotel was great ...pool breakfast an a really clean room...had a great time an great experience...thank you
Jennifer, 2-night trip

10/10 Exceptional

Nice location
Michael, 1-night trip

10/10 Exceptional

I’ve stayed there twice and I love it good breakfast it’s quiet and good staff just needs a pool
Demetria, 1-night trip

4/10 Fair

Oh it’s dirty
Visible stains on the curtains and lamp shades. Musky, moldy smell. Moisture stains/damaged drywall and restroom door. Half the electrical outlets weren’t functional. Just totally did not feel clean. lol
1-night trip

10/10 Exceptional

The location near I 40 - friendly and informative staff both in the evening and morning.
Charlie, 1-night trip

8/10 Very good

Good night stay
Looks a little older, but rooms are updated and pool was clean. Lots of restaurants nearby.
Ralf, 1-night trip