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Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel in Richmond with indoor pool and bar/lounge

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Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Lobby
Living area
Bar (on property)
Bar (on property)
Richmond’s Embassy Suites by Hilton Richmond is a vibrant retreat with international cuisine, two on-site restaurants, and a daily manager's reception. Unwind in the indoor pool or explore shopping on site; guests appreciate the helpful staff and free breakfast buffet.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Fitness centre
  • Self parking
  • Room service
  • Conference centre
  • 12 meeting rooms
  • 24-hour front desk
  • ATM/banking services
  • Vending machine
  • Laundry service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
The current price is RM637
RM753 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed, Shower

49-inch LCD TV with cable channels, TV, iPod dock

Corner Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Separate bedroom
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 56 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Capital Suite, 1 King Bed, Shower

Living area

Capital Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Sofa bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
2925 Emerywood Pkwy, Richmond, VA, 23294

What's nearby

  • Henrico Doctors' Hospital - 4 min drive - 3.2 km
  • Lewis Ginter Botanical Garden - 6 min drive - 5.3 km
  • University of Richmond - 6 min drive - 4.4 km
  • Virginia Museum of Fine Arts - 10 min drive - 8.4 km
  • Greater Richmond Convention Center - 11 min drive - 13.0 km

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 22 min drive
  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Main Street Station - 12 min drive
  • Ashland Station - 22 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Denny's - ‬2 min drive

About this property

Embassy Suites by Hilton Richmond

When you stay at Embassy Suites by Hilton Richmond, you'll be within a 15-minute drive of University of Richmond and Short Pump Town Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at E'terie Bar and Grill, one of 2 restaurants, which serves international cuisine and is open for dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. The helpful staff and breakfast get good marks from fellow travellers.

Languages

Bulgarian, English, Spanish
VISIBILITY

At a glance

Hotel size

    • 225 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 2:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's Hilton Honors App mobile app before check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Uncovered on-site self-parking (USD 10.00 per night)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Free daily reception
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • 12 meeting rooms
  • Conference centre (10000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1986
  • ATM/banking
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

E'terie Bar and Grill – This restaurant specialises in international cuisine and only serves dinner. Happy hour is offered.
Atrium – This buffet restaurant only serves breakfast. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • 2 per cent tourism fee will be charged

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 3:00 AM and 6:00 AM can be arranged for an extra charge
  • Late checkout can be arranged for an extra charge of USD 25.00

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)

Parking

  • Uncovered self-parking costs USD 10.00 per night
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Richmond Commerce Center
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Richmond Embassy Suites
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Embassy Suites by Hilton Richmond offer free cancellation for a full refund?

Yes, Embassy Suites by Hilton Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Embassy Suites by Hilton Richmond?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Embassy Suites by Hilton Richmond?

Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Embassy Suites by Hilton Richmond?

Yes. Self-parking costs USD 10.00 per night. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Embassy Suites by Hilton Richmond?

Check-in start time: 4 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 25.00. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Embassy Suites by Hilton Richmond and nearby?

Embassy Suites by Hilton Richmond has an indoor pool and a fitness centre.

Are there restaurants at or near Embassy Suites by Hilton Richmond?

Yes, there are 2 on-site restaurants, featuring international cuisine.

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Embassy Suites by Hilton Richmond Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Exceptional
Exceptional. Staff was very friendly and courteous. The exterior is a little outdated but overall we enjoyed our stay. I would stay here again.
Yolanda, 2-night trip

10/10 Exceptional

Wonderful stay.
Samantha, 2-night trip

10/10 Exceptional

Very nice staff and clean rooms
Sharee, 2-night trip

10/10 Exceptional

Nice breakfast
Philip, 1-night trip

10/10 Exceptional

Great stay. Great breakfast.
Nathan, 1-night trip

10/10 Exceptional

Very nice hotel.
Predrag, 2-night trip

2/10 Poor

Avoid !
Absolutely miserable ! Hotel was packed and 2 out of 4 elevators were broken. Spent so much time waiting for elevator , taking stairs or riding up so I could go down ! First night my room was at 76 and I was sent a fan and told to open sliding door. 2nd night they sent someone to work on ac. When I left Sunday at11 the thermostat was on 56 and temp was 71 in room !
Vickie B, 2-night trip

10/10 Exceptional

The staff was amazing everyone was very friendly loved the room and the bar restaurant food was delicious and the nightly reception was awesome would definitely stay here again
jennifer, 3-night trip

10/10 Exceptional

I really enjoyed my stay at the embassy suite hotel
Taneka, 2-night trip

10/10 Exceptional

Breakfast was good, omelettes were delicious, staff were professional! No complaints! Will definitely stay here again!
wendy, 2-night trip

10/10 Exceptional

quiet and clean
Douglas, 1-night trip

10/10 Exceptional

Good nice
Abby, 8-night trip

4/10 Fair

Lifelong customers last stay
This used to be one of the best hotels to stay at in the Richmond area and now the prices have gone up and the quality down. Furniture in rooms torn apart rooms have an overwhelming bleach smell for it to not to be all that clean. Been staying here over 20 years and all of a sudden charging for parking??? Won’t be staying here I’ll be at the drury or Marriott residence inn around the corner
Jaquante, 1-night trip

10/10 Exceptional

Ice breakfast
Philip, 2-night trip

10/10 Exceptional

Nice hotel, nice clean room, and quiet stay. I will stay again when I'm in the area.
Reginald, 3-night trip

4/10 Fair

The suite was in poor condition, paint falling off of hallway ceiling between living/kitchen area to bedroom. Trim in bathroom was dented and broken. Looked like maintenance had not touched the room in years. When calling front desk about conditioner for the shower I was told “what you have in the room is what you got” even though they didn’t refill any of it before our stay. As far as embassy suites hotels go this one is one of the lowest class ones I’ve ever been too.
Joseph, 1-night trip

10/10 Exceptional

The rooms are spacious and the bed is very comfortable. I like the fact there’s a television in each room of the suite.
Nannette, 3-night trip

10/10 Exceptional

I would just like to say that my family and myself truly enjoyed this hotel and all its amenities! It was unmatched as far as hotels are concerned. Not to mention the size and cleanliness of the rooms!! We will be back for sure and we live in the same city as the resort!!

8/10 Very good

I would book again.
tiara, 2-night trip

10/10 Exceptional

Wonderful stay!
The hotel is beautiful! There is a $10 parking fee per day. The room we got was huge and very well mantained. Definitely stop by the bar between 5:30 and 7pm for their free snacks and wine. The breakfast was really good.
Nicole, 1-night trip

8/10 Very good

Our stay 12/16/2024
The photos showed a hot tub ,, the pool was closed , the sofa bed was not comfortable, the elevator was super slow, the hotel needs some maintenance, one door you couldn’t get in, no coffee in lobby ,
Duane, 4-night trip

6/10 Good

The staff is really good The bathroom is too small and to move inside The pool is not clean and cold The spa was clised
ridha, 2-night trip

6/10 Good

The elevators were not working only 2 sometimes 1. The staff did not explain to hit the button on the side that says not working for elevator to come down. The top floor started leaking and I understand it's an older hotel but the fact you can't regulate hot and cold in a room is crazy. The hotel was expensive to stay at and almost feels like an outdated hotel for being a Hilton
2-night trip

6/10 Good

Ok stay.
It was a decent stay although the boiler issue made it hard to be fully comfortable. I understand it’s an older system but made it hard to sleep bringing sinus issues. I would hope the system would get updated to accommodate year round temperature.
3-night trip

10/10 Exceptional

Great experience
Great experience! All of their staff were friendly and the bar experience was nice!
Natasha, 2-night trip