Wake up to international flavors, then dive into local attractions near this hotel. Enjoy evening drinks at one of two restaurants or unwind by the pool.
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Photo gallery for Embassy Suites by Hilton Richmond
Richmond’s Embassy Suites by Hilton Richmond is a vibrant retreat with international cuisine, two on-site restaurants, and a daily manager's reception. Unwind in the indoor pool or explore shopping on site; guests appreciate the helpful staff and free breakfast buffet.
Reviews
7.87.8 out of 10
Good
Popular amenities
Bar
Pet-friendly
Pool
Parking available
Gym
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Indoor pool
Fitness centre
Self parking
Room service
Conference centre
12 meeting rooms
24-hour front desk
ATM/banking services
Vending machine
Laundry service
For families (6)
Children stay free
Free cots/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Separate dining area
The current price is RM635
RM635
RM751 total
includes taxes & fees
9 Mar - 10 Mar
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)
Suite, 1 King Bed, Accessible (Roll-In Shower)
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
28 sq m
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed, Accessible, Bathtub
Suite, 1 King Bed, Accessible, Bathtub
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
28 sq m
Sleeps 4
1 King Bed
View all photos for Suite, 2 Double Beds, Accessible, Bathtub
Suite, 2 Double Beds, Accessible, Bathtub
Highlights
Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
28 sq m
Sleeps 6
2 Double Beds
View all photos for Suite, 1 King Bed, Shower
Suite, 1 King Bed, Shower
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
28 sq m
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed, Shower
Suite, 1 King Bed, Shower
Highlights
Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
28 sq m
Sleeps 4
1 King Bed
View all photos for Corner Suite, 1 King Bed, Shower
Corner Suite, 1 King Bed, Shower
Highlights
Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
33 sq m
Sleeps 4
1 King Bed
View all photos for Suite, 2 Queen Beds, Bathtub
Suite, 2 Queen Beds, Bathtub
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Fan
28 sq m
Sleeps 6
2 Queen Beds
View all photos for Family Suite, Multiple Beds (3 Rooms)
Family Suite, Multiple Beds (3 Rooms)
Highlights
Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
56 sq m
Sleeps 7
1 King Bed and 2 Queen Beds
View all photos for Capital Suite, 1 King Bed, Shower
Capital Suite, 1 King Bed, Shower
Highlights
Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
37 sq m
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)
Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)
When you stay at Embassy Suites by Hilton Richmond, you'll be within a 15-minute drive of University of Richmond and Short Pump Town Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at E'terie Bar and Grill, one of 2 restaurants, which serves international cuisine and is open for dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. The helpful staff and breakfast get good marks from fellow travellers.
Languages
Bulgarian, English, Spanish
At a glance
Hotel size
225 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors App mobile app before check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (USD 10.00 per night)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
2 restaurants
Bar/lounge
Free daily reception
Room service (late night)
Travelling with children
Children stay for free (see details)
What to do
Shopping
Working away
12 meeting rooms
Conference centre (10000 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 1986
ATM/banking
Television in common areas
Fitness centre
An indoor pool
Banquet hall
Outdoor furniture
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
49-inch LCD TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Fan
Wet bar
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate dining area
Separate living room
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
E'terie Bar and Grill – This restaurant specialises in international cuisine and only serves dinner. Happy hour is offered.
Atrium – This buffet restaurant only serves breakfast. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
2 per cent tourism fee will be charged
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 3:00 AM and 6:00 AM can be arranged for an extra charge
Late checkout can be arranged for an extra charge of USD 25.00
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Uncovered self-parking costs USD 10.00 per night
RV/bus/lorry parking is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Richmond Commerce Center
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Richmond Embassy Suites
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond
Frequently asked questions
Does Embassy Suites by Hilton Richmond offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton Richmond?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Embassy Suites by Hilton Richmond?
Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton Richmond?
Yes. Self-parking costs USD 10.00 per night. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Embassy Suites by Hilton Richmond?
Check-in start time: 4 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 25.00. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Embassy Suites by Hilton Richmond and nearby?
Embassy Suites by Hilton Richmond has an indoor pool and a fitness centre.
Are there restaurants at or near Embassy Suites by Hilton Richmond?
Yes, there are 2 on-site restaurants, featuring international cuisine.
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Embassy Suites by Hilton Richmond Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
31 October 2024
Great stay. Great breakfast.
Nathan
Nathan, 1-night trip
10/10 Exceptional
25 October 2024
Very nice hotel.
Predrag
Predrag, 2-night trip
4/10 Fair
16 February 2025
Lifelong customers last stay
This used to be one of the best hotels to stay at in the Richmond area and now the prices have gone up and the quality down. Furniture in rooms torn apart rooms have an overwhelming bleach smell for it to not to be all that clean. Been staying here over 20 years and all of a sudden charging for parking??? Won’t be staying here I’ll be at the drury or Marriott residence inn around the corner
Jaquante
Jaquante, 1-night trip
10/10 Exceptional
24 November 2024
Breakfast was good, omelettes were delicious, staff were professional! No complaints! Will definitely stay here again!
wendy
wendy, 2-night trip
10/10 Exceptional
30 October 2024
The staff was amazing everyone was very friendly loved the room and the bar restaurant food was delicious and the nightly reception was awesome would definitely stay here again
jennifer
jennifer, 3-night trip
10/10 Exceptional
15 November 2024
I really enjoyed my stay at the embassy suite hotel
Taneka
Taneka, 2-night trip
6/10 Good
18 February 2025
The elevators were not working only 2 sometimes 1. The staff did not explain to hit the button on the side that says not working for elevator to come down. The top floor started leaking and I understand it's an older hotel but the fact you can't regulate hot and cold in a room is crazy. The hotel was expensive to stay at and almost feels like an outdated hotel for being a Hilton
Verified traveller
2-night trip
10/10 Exceptional
21 September 2024
Nice hotel, nice clean room, and quiet stay. I will stay again when I'm in the area.
Reginald
Reginald, 3-night trip
8/10 Very good
21 December 2024
Our stay 12/16/2024
The photos showed a hot tub ,, the pool was closed , the sofa bed was not comfortable, the elevator was super slow, the hotel needs some maintenance, one door you couldn’t get in, no coffee in lobby ,
Duane
Duane, 4-night trip
10/10 Exceptional
11 November 2024
I would just like to say that my family and myself truly enjoyed this hotel and all its amenities! It was unmatched as far as hotels are concerned. Not to mention the size and cleanliness of the rooms!! We will be back for sure and we live in the same city as the resort!!
Leah
6/10 Good
6 January 2025
Ok stay.
It was a decent stay although the boiler issue made it hard to be fully comfortable. I understand it’s an older system but made it hard to sleep bringing sinus issues. I would hope the system would get updated to accommodate year round temperature.
Verified traveller
3-night trip
10/10 Exceptional
28 October 2024
The rooms are spacious and the bed is very comfortable. I like the fact there’s a television in each room of the suite.
Nannette
Nannette, 3-night trip
10/10 Exceptional
7 November 2024
Wonderful stay!
The hotel is beautiful! There is a $10 parking fee per day. The room we got was huge and very well mantained. Definitely stop by the bar between 5:30 and 7pm for their free snacks and wine. The breakfast was really good.
Nicole
Nicole, 1-night trip
8/10 Very good
3 October 2024
I would book again.
tiara
tiara, 2-night trip
10/10 Exceptional
22 August 2024
The beds were comfortable and the staff was very friendly
Kelly
Kelly, 1-night trip
10/10 Exceptional
20 October 2024
Natasha was so nice & kind .. & made me stay terrific !!
Tykeera
Tykeera, 2-night trip
10/10 Exceptional
14 October 2024
Great experience
Great experience! All of their staff were friendly and the bar experience was nice!
Natasha
Natasha, 2-night trip
10/10 Exceptional
24 November 2024
Favorite Richmond Hotel.
Love this Embassy. The lady that used to work in the breakfast area (short blonde hair) is now at the front desk and is always wonderful. The other ladies at breakfast are also super friendly and kind. Rooms are always clean and very spacious. Great happy hour with snacks. Great location and staff are just wonderful, they actually remember the guest as we spend a lot of time there during the Virginia Union University football season.
Tamika
Tamika, 1-night trip
4/10 Fair
23 February 2025
Outdated and Everything Broken
Literally everything was broken, the elevators, pool, sauna and heat/ac. My family all stayed here for a baby shower bc we wanted a pool for our nieces and nephews. When we checked in Friday it said it would be ready Saturday. When we came back Saturday there was a sign saying 3 pm Sunday and when we left today the sign was still up.
There was a security guard working the evening we were there but instead of stopping the young children who were running around the hallways until 3 am he was focused on making sure you weren’t eating anywhere you weren’t allowed to. We were fine moving out of their restaurant, which was just the atrium, but then we were told to leave the pool area where the waitress told us we could take outside food. I wouldn’t be so bothered if the security guard had not been so focused on us but not the young sports team making noise until 3 am.
Verified traveller
2-night trip
10/10 Exceptional
7 November 2024
This hotel provided an excellent experience during my family’s six-night stay. The staff were pleasant and accommodating, and the breakfast service was well-organized, with hot and plentiful food. Whenever we needed additional towels or toiletries, they were supplied promptly. Above all, everything was impeccably clean! Thank you for a wonderful vacation experience.
Honey
Honey, 6-night trip
2/10 Poor
26 November 2024
Areas around hotel is great. Property is very outdated. Rust in doors, not clean at all!
ARTRISHA
ARTRISHA, 4-night trip
10/10 Exceptional
11 November 2024
Excellent overall no complaints at all.
Leah
Leah, 1-night trip
10/10 Exceptional
10 October 2024
Wonderful stuff 👏
Michael
Michael, 2-night trip
8/10 Very good
22 November 2024
Great stay with a balcony
We booked this hotel last minute and it turned out to be pretty decent. The breakfast was good, the rooms clean and the bath water was very hot.
This was my first time staying at an embassy but it’s definitely getting added to my approved list of hotels. Overall a really nice property.
The only drawback is that the elevators in the hotel didn’t seem to accommodate the number of guests but there was also a marathon being run in town during our stay so maybe just an abundance of guests
Lawrence
Lawrence, 1-night trip
6/10 Good
20 October 2024
It was super nice but the elevators need some updating…they were scary and slow. I did love the room and the sitting area!