10/10 Exceptional
18 November 2024
All staff were very nice and acommodating. Hotel was clean and very comfortable. Vincent at the front desk was extremely helpful when i called before booking. We needed a wheelchair accessible room and the pictures did not show the toilet area accurately. He personally went to the room to check so he could verbally explain how the safety bars were placed. He also encouraged me to book with Hotels.com because the rate was better than what he could offer. He then had me call him back just to make sure i booked the same room he looked at for me. EXCELLENT customer service! We will be staying here again in the future.
Colleen
Colleen, 3-night trip
Verified Hotels.com guest review