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Best Western Plus The Charles Hotel

3.0 star property
Suburban hotel with indoor pool, near Ameristar Casino St. Charles

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Photo gallery for Best Western Plus The Charles Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Reception
Coffee service
Property amenity
Nestled by the river, Best Western Plus The Charles Hotel offers a serene retreat. Enjoy a free breakfast buffet on the terrace, unwind by the firepit or take a refreshing dip in the indoor pool. With in-room WiFi and dry cleaning services, you'll feel at ease. Previous guests have praised this hotel for its delightful breakfast and helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Non-smoking
  • Pet-friendly
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Reception fireplace
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
The current price is RM442
RM513 total
includes taxes & fees
28 Jul - 29 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(53 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Designer toiletries
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Designer toiletries
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(48 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Country Inn & Suites by Radisson, St. Peters, MO

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.2 out of 10, Very good, 1,010 reviews
The price is RM397
RM456 total
includes taxes & fees
17 Aug - 18 Aug
Country Inn & Suites by Radisson, St. Peters, MO
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About the area

Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • Historic Main Street - 9 min walk - 0.8 km
  • Ameristar Casino St. Charles - 10 min walk - 0.8 km
  • St Charles Convention Center - 11 min walk - 1.0 km
  • Hollywood Casino Amphitheatre - 4 min drive - 5.3 km
  • Hollywood Casino - 7 min drive - 7.8 km

Getting around

  • Lambert-St. Louis International Airport (STL) - 11 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 21 min drive
  • Kirkwood Station - 22 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Amerisports Bar & Grill - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

Best Western Plus The Charles Hotel puts you a short five-minute drive from Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dennys, which serves American cuisine and is open for breakfast, lunch and dinner. Also, this hotel is within a short drive of Westport Plaza. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 3:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Picnic area
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Dennys – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 125.00 per stay)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Plus Charles Hotel
Best Western Plus Charles
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Is there a pool at Best Western Plus The Charles Hotel?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus The Charles Hotel?

Yes, dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus The Charles Hotel?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; check-in end time: 3:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out is available.

Is there an on-site casino at Best Western Plus The Charles Hotel?

No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (10-min walk) and Hollywood Casino (7-min drive) are both nearby.

What is there to do at Best Western Plus The Charles Hotel and nearby?

Best Western Plus The Charles Hotel has an indoor pool and a fitness centre, as well as a picnic area.

What's the area around Best Western Plus The Charles Hotel like?

Best Western Plus The Charles Hotel is a short 10-minute walk from Ameristar Casino St. Charles and 11 minutes' walk from Historic Main Street. Travellers give top marks for the hotel's prime location.

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Best Western Plus The Charles Hotel Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Toilet
Location
Elevator
Shower
Restaurant

What guests liked

  • Breakfast options were varied and of high quality with many guests praising the selection and quality. (91 reviews)
  • The property offers a convenient location with a good selection of dining options nearby. (7 reviews)
  • The pool was a highlight, being clean, spacious, and open at convenient hours, with many guests enjoying its amenities. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Staff was great! Comfy beds, breakfast excellent. Safe area. Dining walkable.
John, 1-night trip

10/10 Exceptional

I've been coming to this Hotel for years. It's the only place I stay. Great staff, facilities and amenities...location and accessibility to St Charles and surrounding communities are perfect! Whatever your circumstance...enjoy!
Danny, 1-night trip

8/10 Very good

Good value

Nice hotel with friendly staff
Frank, 2-night trip

10/10 Exceptional

Check in was a breeze, staff very friendly and helpful.
Laurie, 1-night trip

10/10 Exceptional

Excellent place to stay

We enjoyed our stay at this hotel. It was in a convenient location. The staff members were great. The pool was a nice size. The breakfast was standard.
Amanda, 2-night trip

4/10 Fair

Carpet was filthy and room had musty smell.
Susan, 1-night trip

10/10 Exceptional

The location is going through a remodel so there is a bit of the mess but the staff did a wonderful job making our stay delightful.
Timothy, 2-night trip

8/10 Very good

Friendly staff.
Bobbi, 1-night trip

2/10 Poor

Horrible!

We had to leave it was so gross and dirty! Nothing like the photos! I’m sure most of the good reviews of this place are fake. It was horrible! Run down and felt unsafe. Stay away !
1-night trip

8/10 Very good

Pool closed

Our only disappointment was that we specifically booked this hotel for its pool and when we got there they told us the pool was down and weren’t sure when it would be back open. Sadly it was closed for our entire stay. They were very vague with any answers about the pool and had no explanation about why it was closed.
Ricky L, 1-night trip

10/10 Exceptional

James, at check-in, was most helpful, polite and respectful of our needs. He was a blessing after a long day of traveling. Wish other places had personnel like James.
ann, 2-night trip

10/10 Exceptional

Convenient location with good selection for dining close by
Robert, 2-night trip

4/10 Fair

Not clean. Not friendly.
3-night trip

2/10 Poor

Horrible WiFi, toilet ankle high,
Tracy, 1-night trip

10/10 Exceptional

Affordable, clean, and great location

Clean room, helpful and nice staff
Danielle, 1-night trip

10/10 Exceptional

I stay here alot its affordable quite and clean will continue to stay here occasionally love this hotel
David, 1-night trip

8/10 Very good

Awesome Hotel -- Poor internet

Awesome Hotel. Internet was HORRIBLE. The front desk acknowledged that the hotel has poor internet which I don't understand as it's next door to a casino and convention center. The Internet is so bad that it's false advertising to even claim there is wifi. Shame, as everything else was superb.
patrick, 1-night trip

6/10 Good

Carpets need a major cleaning. They felt sticky and gross. Had to keep shoes on at all times.
Hope, 1-night trip

8/10 Very good

great area
Adrienne, 2-night trip

4/10 Fair

Plugged Drains!

My husband was in town on business and when he took his morning shower, the bathtub drain was so plugged, he found himself standing in dirty water. Not exactly how he wanted to start his morning. When he mentioned it to the front desk associate, her response was a simple "I'm sorry about that". How about making a note of the room number and assuring him you'd have it looked at. Something, anything other than a lame insincere apology.
Edwin, 1-night trip

6/10 Good

No staff at check out - Outside smoking. Another man was waiting too. We all just left. At check in same staff member who was not available as we left couldn't get credit card machines to work. Fortunately someone else did. She needs more training also not personable or friendly. Would have added to stay.
Ann, 1-night trip

6/10 Good

Don't go if you Need wifi or breakfast

The wifi didn't work. I was hoping to get a bit of work done while I was there but the wifi was cutting out so much that I gave up. Breakfast always seemed to be closed when we went there. The place was clean and the staff were friendly
Darius, 3-night trip

10/10 Exceptional

Staff was friendly. Parking lot was dark and hard to maneuver.
Marvin, 1-night trip

10/10 Exceptional

Staff was very friendly and knowledgeable fast check in explained everything room was very clean
Richard, 1-night trip

6/10 Good

Wifi did not work for entire week
Henrik, 2-night trip