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Best Western Plus The Charles Hotel

3.0 star property
Riverfront hotel with indoor pool, near Ameristar Casino St. Charles

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Photo gallery for Best Western Plus The Charles Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Nestled by the river, Best Western Plus The Charles Hotel offers a serene retreat. Enjoy a free breakfast buffet on the terrace, unwind by the firepit or take a refreshing dip in the indoor pool. With in-room WiFi and dry cleaning services, you'll feel at ease. Previous guests have praised this hotel for its delightful breakfast and helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Free breakfast
  • Non-smoking
  • Pet-friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Reception fireplace
  • Vending machine
  • Laundry service

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
The current price is RM408
RM473 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Baymont by Wyndham St. Charles

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very good, (1008)
Baymont by Wyndham St. Charles
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About the area

Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • Ameristar Casino St. Charles - 10 min walk - 0.9 km
  • Historic Main Street - 11 min walk - 1.0 km
  • St Charles Convention Center - 14 min walk - 1.2 km
  • Lindenwood University - 3 min drive - 2.8 km
  • Hollywood Casino - 7 min drive - 7.4 km

Getting around

  • Lambert-St. Louis International Airport (STL) - 11 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 21 min drive
  • Kirkwood Station - 22 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Amerisports Bar & Grill - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

Best Western Plus The Charles Hotel

Best Western Plus The Charles Hotel puts you a short five-minute drive from Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dennys, which serves American cuisine and is open for breakfast, lunch and dinner. A fitness centre and a terrace are offered, and in-room conveniences include fridges and microwaves. The helpful staff and breakfast get great marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 3:00 AM
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Barbecue grills

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Dennys – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Plus Charles Hotel
Best Western Plus Charles
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Is there a pool at Best Western Plus The Charles Hotel?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus The Charles Hotel?

Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus The Charles Hotel?

Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.

What are the check-in and check-out times at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; check-in end time: 3:00 AM. Check-out time is 11 AM. Express check-in is available.

Is there an on-site casino at Best Western Plus The Charles Hotel?

No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (10-min walk) and Hollywood Casino (7-min drive) are both nearby.

What is there to do at Best Western Plus The Charles Hotel and nearby?

Best Western Plus The Charles Hotel has an indoor pool and a fitness centre, as well as a picnic area and a garden.

What's the area around Best Western Plus The Charles Hotel like?

Best Western Plus The Charles Hotel is located by the river, a short 10-minute walk from Ameristar Casino St. Charles and 11 minutes' walk from Historic Main Street. Travellers give top marks for the hotel's prime location.

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Best Western Plus The Charles Hotel Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Affordable, clean, and great location
Clean room, helpful and nice staff
Danielle, 1-night trip

10/10 Exceptional

Staff was very friendly and knowledgeable fast check in explained everything room was very clean
Richard, 1-night trip

10/10 Exceptional

Great night stay
The front desk guy who checked us in was amazing! Told us places to enjoy a nice dinner and was just so kind. Only downside was when we came in a guy was smoking and we had to walk through it which as a non smoker is gross and disrespectful. No fault of the hotel though.
Stacey, 1-night trip

10/10 Exceptional

Vacation
Great friendly staff. Great central location for visiting my family. Great breakfast.
8-night trip

10/10 Exceptional

Hotel was convenient for our needs and plenty of choices for dining close by.
Dwight, 2-night trip

8/10 Very good

The hotel was nice and convenient to the interstate
Paul, 1-night trip

10/10 Exceptional

Great breakfast and newly remodeled rooms
Josh, 1-night trip

6/10 Good

Service great bed and shower sucked
The service was really great when I checked in and the lobby looks really nice. Just like the pictures on the bed. Looks nothing like the beds on the pictures. You could still see the Springs. That's how thinned out and overused the mattresses. They look fluffy and soft on the pictures.But it was sunk in in the middle and not a bed.That I would like to spend a hundred and fifty dollars on just to sleep in.
1-night trip

8/10 Very good

Very Clean
The hotel was very clean. The room was spacious but the bathroom was very poorly constructed. Very small and very little water pressure. There were several options on the breakfast buffet and it was very good. The pool opens at 5am which was nice.
Christy, 2-night trip

10/10 Exceptional

Always a great stay here. I stay 2 times a year great staff. Great breakfast.
Jesse, 2-night trip

10/10 Exceptional

Excellent complimentary breakfast with lots of options.
Susan, 1-night trip

10/10 Exceptional

Great room for decent price
Everything was great from the time we walked through the door, to the comfort of the bed and pillows to the breakfast! I still give this hotel a 5 star even though two small things, one the water pressure was very low, and I think it was the kitchen manager but she was a little rude
Angela, 1-night trip

4/10 Fair

Doesnt live up to its st charles address
This hotel needs to be fully renovated. Smells musty under an antiseptic odor. Everything looks tired and mismatched. The location is great however and the hot water was plentiful.
Janice, 1-night trip

8/10 Very good

Needs to brush up on Service Dog Laws
Staff needs training in service dog laws. I was told at check-in that service dogs are considered pets and that all pets have to stay on 5th floor. They did let us stay even though there was no 5th floor rooms. Lots of people with service dogs also have mobility issues and 5th floor may not be great for them.
Heidi, 1-night trip

10/10 Exceptional

St charles
Great hotel near historic St Charles. Easy off/on freeway. Lots of shopping and dining around.
Donna, 1-night trip

6/10 Good

Bathroom has some mold in cracks and corners of the bathtub/shower
Eric W, 8-night trip

6/10 Good

Just ok
The room was just ok, felt a little run down and dingy. The coffee was horrible, so much so we opted to eat breakfast elsewhere despite the free breakfast. Check in was easy and the staff was courteous.
Linda, 1-night trip

10/10 Exceptional

Excellent for family
Excellent stay. Nice quiet and clean. Breakfast is very good.
Brittany, 1-night trip

10/10 Exceptional

Just a low key, comfortable place to stay in the west STL area
Daniel, 3-night trip

10/10 Exceptional

Friendly check in
Cindy, 1-night trip

10/10 Exceptional

Two of the things I love is they use a keurig coffee pot in the room and they have tubs, not just showers. They also serve a nice simple breakfast and clean rooms! So we look for Best Westerns when we travel.
Tammy, 1-night trip

10/10 Exceptional

Great place, and really funny receptionist.
John-David, 1-night trip

6/10 Good

Overall Clean Hotel
Upon check in, James greeted us. He was very friendly and outgoing. We got to our room and it smelled like it was smoked in. We called the front desk and James went above and beyond to get us a different room. The second room was clean. The toilet, however, was very close to the floor. It was difficult to stand up from it. It would have been fine for a very short person or a child but not an average adult. The desk was broken in 2 places. There was also a dirty wash cloth left in the shower.
2-night trip

10/10 Exceptional

Great place to stay
Bekzod, 4-night trip

8/10 Very good

Would Stay Again
I would stay again at this location. The only downfall was the coffee maker for evening coffee drinkers was out of service. We slept good, room was clean, had plenty of towels for number of people in the room. Location was good, close to everything we wanted to go to.
Rhonda, 2-night trip