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Residency Hotels Astor Metropole

3.5 star property
Hotel with outdoor pool, near Roma Street Parkland

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residency Hotels Astor Metropole

Exterior
View from property
Outdoor pool
Property amenity
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Vending machine
  • Self-serve laundry
  • Conference space
Feel at home
  • Children stay free
  • Microwave
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Studio

Premium bedding, pillow-top beds, in-room safe, desk

Studio

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Premium bedding, pillow-top beds, in-room safe, desk

Studio

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • Sleeps 1
  • 1 Single Bed

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8.6 out of 10, Excellent, (100)
The price is RM484
RM536 total
includes taxes & fees
2 Dec - 3 Dec
Roamer Brisbane
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About the area

Map
193 Wickham Terrace City, Spring Hill, QLD, 4000

What's nearby

  • Roma Street Parkland - 6 min walk - 0.6 km
  • Queen Street Mall - 7 min walk - 0.6 km
  • Treasury Casino - 12 min walk - 1.0 km
  • Suncorp Stadium - 3 min drive - 2.3 km
  • XXXX Brewery - 4 min drive - 2.9 km

Getting around

  • Brisbane Airport (BNE) - 24 min drive
  • Brisbane Central Station - 6 min walk
  • Brisbane Roma Street Station - 11 min walk
  • Brisbane Fortitude Valley Station - 20 min walk

Restaurants

  • ‪Merlo Cart - ‬5 min walk
  • ‪Club Sofitel - ‬4 min walk
  • ‪O Bar & Restaurant - ‬5 min walk
  • ‪Metro Hotel Tower Mill - ‬2 min walk
  • ‪Santa Monica Pizza & Burger Bar - ‬4 min walk

About this property

Residency Hotels Astor Metropole

Residency Hotels Astor Metropole offers a great location, putting you within a short 10-minute walk of Roma Street Parkland and Queen Street Mall. Guests can enjoy the outdoor pool, and hiking/biking trails, kayaking and waterskiing are nearby. Also, Suncorp Stadium and XXXX Brewery are a short five-minute drive away.

Languages

Chinese (Mandarin), English, Farsi, Hindi

At a glance

Hotel size

  • 142 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 1 per cent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 14.90 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Scooter/moped hire nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (237 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Toaster

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per accommodation, per stay
  • Breakage deposit: AUD 200 per stay

Optional extras

  • Wired internet access is available in guestrooms for AUD 5.00 per day (rates may vary)
  • Credit card charges are subject to an extra charge of 1 per cent
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for AUD 25.0 per night

Parking

  • Self-parking costs AUD 14.90 per night
  • Parking height restrictions apply

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Astor Metropole Hotel & Apartments Spring Hill
Citiline Astor Metropole
Best Western Astor Metropole Spring Hill
Residency Hotels Astor Metropole Hotel
Residency Hotels Astor Metropole Spring Hill
Best Western Astor Metropole Hotel Apartments
Residency Hotels Astor Metropole Hotel Spring Hill

Frequently asked questions

Does Residency Hotels Astor Metropole offer free cancellation for a full refund?
Yes, Residency Hotels Astor Metropole does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residency Hotels Astor Metropole?
Yes, there's an outdoor pool.
Are pets allowed at Residency Hotels Astor Metropole?
Sorry, pets aren't allowed.
Is parking offered on site at Residency Hotels Astor Metropole?
Yes. Self-parking costs AUD 14.90 per night. Parking spaces may be limited.
What are the check-in and check-out times at Residency Hotels Astor Metropole?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 10 AM.
Is there an on-site casino at Residency Hotels Astor Metropole?
No, this hotel doesn't have a casino, but Treasury Casino (12-min walk) is nearby.
What is there to do at Residency Hotels Astor Metropole and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Residency Hotels Astor Metropole also has an outdoor pool.
What's the area around Residency Hotels Astor Metropole like?
Residency Hotels Astor Metropole is in Spring Hill, a short 6-minute walk from Brisbane Central Station and 6 minutes' walk from Roma Street Parkland.

Residency Hotels Astor Metropole Reviews

Reviews

7.4

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

Fawlty Towers ain't got mothing on this chaos! Clueless guy on reception couldn't find any reservations. Fire alarm sounded repeatedly. Garage door went psycho. Pool was out of order. Plaster hanging off the verandah ceiling. If you want comedy of the absurd this is your place otherwise avoid.
Ashley, 1-night business trip
Verified Wotif guest review

4/10 Fair

Hyeonjeong, 1-night trip
Verified Wotif guest review

2/10 Poor

was told he wanted to charge me $400 deposit also , he spent good 1-2 hours being rude to me refusing my room that I HAD PSID FOR AT 12-2 am in the morning when I had work and was exhausted TRULY AWFUL EXPERIENCE AND I AM APPALLED AT AWFUL CUSTOMER SERVICE AND HIS REFUSAL REFUND EVEN THOUGH NO ROOM GIVEN ! I have never been so badly treated ! Spoke two other people guest at hotel whom both said he was awful them also ! One said they had broken aircon and was refused to be given a fan! disgusting ! I will tell all I can not book thru ur hotel the worst !
Verified Lastminute guest review

4/10 Fair

Verified Expedia guest review

2/10 Poor

Rude staff, dirty out dated ugly rooms
Michael, 4-night trip
Verified Expedia guest review

4/10 Fair

Would not recommend - old and dated, fitted out in the cheapest possible way Staff were average at best Would not book again
Andrew, 1-night trip
Verified Wotif guest review

2/10 Poor

There were bugs in the room, a general uncleanliness of the linen and the wifi was barely functioning
Carolynn, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Close to the city, great view.
Dashar, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Gregory, 1-night trip
Verified Wotif guest review

2/10 Poor

Neil, 1-night trip
Verified Hotels.com guest review

6/10 Good

location very good dated, but 3 starts so ok aircon didn't work
Garth, 1-night family trip
Verified Wotif guest review

2/10 Poor

Bowen, 1-night trip
Verified Expedia guest review

4/10 Fair

we stayed on the 15th floor in the room that was located right next to the trash shoot. it honestly stunk so bad, it went throughout the whole room
Kimberley, 2-night family trip
Verified Wotif guest review

4/10 Fair

Good location, poor hotel.
Disappointing stay. Feel like they have increased the price to take advantage of the housing issues in the city. The apartment was not clean, infested with tiny spiders and ants, everything is old and dated. Kitchen equipment was dirty with old food. Staff just rather rude in every interaction. Wifi does not work in the room. Highly deceiving pictures listed on hotels; not representing the quality of the room. Way overpriced for what you get. Other guests at the hotel were equally dissatisfied when we spoke to them (multiple groups). The location is fantastic though.
3-night trip
Verified Hotels.com guest review

6/10 Good

Parking was one of the worst experiences ever. I almost fell down holes getting stuff out of car. Very unsafe, don't know how it lasses inspections.
Phillipa, 1-night trip
Verified Wotif guest review

8/10 Very good

Andre, 1-night trip
Verified Lastminute guest review

2/10 Poor

One and a half hours to check in at midnight. Hotel notified
Gillan, 1-night romance trip
Verified Expedia guest review

6/10 Good

Hailey, 1-night trip
Verified Wotif guest review

6/10 Good

Basic hotel
I would not rate this a 4 star but rather a 3 star hotel. Impressive front entrance but hotel is old. Location to city is good. TV channels is limited and wifi is weak. Suit someone who just go out for the day and return at night just to sleep. Reception staff not the friendliest. Did not have hot water on my last day which I reported to the manager.
gaik, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colette, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Franca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clean and tidy
Ben, 1-night business trip
Verified Wotif guest review

8/10 Very good

Renee, 2-night trip
Verified Wotif guest review

6/10 Good

For the price i was very dissapointed with the service. Room was outdated but comfortable.I was away from my room from 7am - 5pm n the room had not been serviced. The cleaners did arrive after i got back which was inconvenient. They changed towels only and left behind terrible BO. The restaurant n bar were both closed n have been since covid and wasnt informed. Wouldnt stay again.
Trudy, 2-night trip
Verified Wotif guest review

2/10 Poor

Saskia, 1-night trip
Verified Wotif guest review