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Crowne Plaza Surfers Paradise, an IHG Hotel

4.5 star property
Luxury hotel with 2 bars/lounges, near Gold Coast Convention and Exhibition Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Surfers Paradise, an IHG Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Point of interest
Exterior
Reception
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pool
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Self parking
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Television
  • Garden
The price is RM527
RM580 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 46 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Ocean View (High Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Ocean View

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 119 sq m
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
  • 86 sq m
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View (Top Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Low Floor)

Room amenity

Suite, 1 Bedroom (Low Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 86 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Low Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds (Low Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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RM563 total
includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217

What's nearby

  • Gold Coast Convention and Exhibition Centre - 16 min walk
  • The Star Gold Coast - 2 min drive
  • Pacific Fair Shopping Centre - 2 min drive
  • Surfers Paradise Beach - 3 min drive
  • Cavill Avenue - 4 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 34 min drive
  • Varsity Lakes Station - 20 min drive
  • Helensvale Station - 26 min drive
  • Gold Coast City Coomera Station - 32 min drive
  • Florida Gardens station - 1 min walk
  • Broadbeach South Light Rail Station - 26 min walk
  • Cypress Avenue Station - 30 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cantina on Capri - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Sushi Train - ‬3 min walk
  • ‪BMD Northcliffe Surf Club - ‬13 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk

About this property

Crowne Plaza Surfers Paradise, an IHG Hotel

Crowne Plaza Surfers Paradise, an IHG Hotel puts you a short five-minute drive from Gold Coast Convention and Exhibition Centre and The Star Gold Coast. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other highlights at this luxurious hotel include an outdoor pool, an outdoor tennis court and a hot tub. Fellow travellers love the pool and helpful staff. Public transportation is only a quick walk: Florida Gardens station is steps away.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Macedonian, Russian, Thai

At a glance

DONE

Hotel size

    • 269 rooms
    • Arranged over 26 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The property charges 3 per cent for credit card payments
    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (AUD 18 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Fence around the pool

What to do

  • Beach nearby
  • Hiking/biking trails nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Hot tub
  • Outdoor tennis court
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Lockers available
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 55-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Relish Restaurant – Overlooking the pool, this bar serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 39.00 for adults and AUD 19.50 for children
  • Airport shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Rollaway beds are available for AUD 65.0 per night

Parking

  • Self-parking costs AUD 18 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Surfers Paradise Hotel
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise Gold Coast
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise an IHG Hotel
"Crowne Plaza Surfers Paradise an IHG Hotel"
Crowne Plaza Surfers Paradise, an IHG Hotel Hotel
Crowne Plaza Surfers Paradise, an IHG Hotel Surfers Paradise

Frequently asked questions

Does Crowne Plaza Surfers Paradise, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Surfers Paradise, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Surfers Paradise, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Crowne Plaza Surfers Paradise, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Surfers Paradise, an IHG Hotel?
Yes. Self-parking costs AUD 18 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Crowne Plaza Surfers Paradise, an IHG Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Crowne Plaza Surfers Paradise, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
Is there an on-site casino at Crowne Plaza Surfers Paradise, an IHG Hotel?
No, this hotel doesn't have a casino, but The Star Gold Coast (2-min drive) is nearby.
What is there to do at Crowne Plaza Surfers Paradise, an IHG Hotel and nearby?
Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Crowne Plaza Surfers Paradise, an IHG Hotel also has 2 bars and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Crowne Plaza Surfers Paradise, an IHG Hotel?
Yes, Relish Restaurant offers pool views.
Does Crowne Plaza Surfers Paradise, an IHG Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Crowne Plaza Surfers Paradise, an IHG Hotel like?
Crowne Plaza Surfers Paradise, an IHG Hotel is a short 1-minute walk from Florida Gardens station and 16 minutes' walk from Gold Coast Convention and Exhibition Centre. Travellers say that the area is walkable and good for families.

Crowne Plaza Surfers Paradise, an IHG Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Yvonne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Overall good
The rooms are a little run down. Staff very helpful and friendly. The lifts had a lot of issues while we were there. Restaurant and breakfast really good
Linda, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Gold Coast stay
Great break
Sonia, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

RONNY, 1-night business trip
Verified Hotels.com guest review

6/10 Good

It’s a great place to stay. Just circumstances didn’t go our way. Rainy weekend so it was a shame the spa was out of order. The room wifi was flaky. There wasn’t enough staff on at breakfast time so buffet was frequently out of food and utensils. All first world problems. Just calling them out as it’s the little things you want a hotel to get right to make it a great stay and worthy of its 4 star rating.
Andrew, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Wenting, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Daina, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Room too hot
Ac was quite poor, and the room was too hot; minumum temp said 20 but theres no way it was that. Consequently we had to open the balcony door as an alernative, and the noise meant the much looked forward to lay in was impossible. Felt a bit robbed to be honest.
Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful views
The views from our room was incredible. Transportation was easy right across from tram access.
Melody, 2-night trip
Verified Hotels.com guest review

6/10 Good

YUK ON SIMON, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ten out of ten
Although not often, whenever I stay at the Gold Coast my first lodging choice is at Crowne Plaza, one tram stop north of Broadbeach. Secure indoor parking, large extremely clean rooms with very comfortable bedding, quiet, attentive polite staff, extremely appetising prepared and served food. Ten out of ten.
Robert, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Eui Jae, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad bond
I was refused a stay at crown plaza after trying to pay a cash bond.I offered the night to a couple they refused the stay and when I asked for the trip to be cancelled the property refused then I spent two hours trying to get the full refund
Amelia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay on Gold Coast
Sophie on reception is one of the friendliest people I think i have ever met. She checked me in quickly and with a big smile, I was given an upgrade to a beautiful sea view room. The room was spotless and the view was amazing. I had a king size bed and a great nights sleep. I would definately recommend staying here for the wonderful staff, great location (it's right opposite the tram stop and 2 mins from the beach).
Carol, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Errin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Such a great location to stay. The room was clean and comfortable and the partial ocean view was appreciated.
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

loved our holiday
absolutely loved staying with u guys will definitely be coming back the pool and the spa were perfect and walking distance to the beach as well as transport to cavill Avenue
kristen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Really nice hotel and spacious room. Perhaps could do with a little updating but overall great location, nice staff and nice place to stay
Elizabeth, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Amelia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always a pleasant stay.
Whenever I visit Broadbeach I stay at Crowne Plaza. Like the property and staff are always receptive and polite. Next month October four nights I believe. Country Music Groundwater.
Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We absolutely loved our stay in this hotel. We were given a complimentary upgrade to a high level floor which was very greatly appreciated and made such a difference to our stay. We will pay for this upgrade if we stay there again as the view was wonderful. The hotel was spotlessly clean and every member of staff we encountered was friendly and helpful. Our room was lovely. The beds were very comfortable and the large bottles of toiletries in the bathroom and wide selection of teas and coffees in the mini bar made a nice change to what has been available in other hotels we’ve stayed in. We ordered room service for dinner, something we have never done before, so that we could enjoy the view from the balcony. The prices were cheaper than a lot of restaurants and the meals were delicious, delivered promptly, and exactly as ordered. The buffet breakfast was included in our package and had a large selection of cold and freshly cooked items. There’s nothing I would change about our stay at the Crowne Plaza, except maybe to stay an extra night.
Ann, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review