6/10 Good
21 November 2024
Comfortable spot, nice staff, but bugs!
Everything was in working order, the beds were reasonably comfortable, and the staff was always very nice. Unfortunately, housekeeping was subpar - under beds had not been vacuumed in a long time, stray hair and small debris in the bathroom.
The main issue is that I woke up in the night with a bug crawling on me. Though I don’t THINK it was a bedbug, I am unsure, and the risk is daunting. I could not sleep peacefully nor enjoy the remaining hours visiting with my daughter because we had to run out to purchase treatment then spray and bag all our belongings. (We also had deal with “ clean up” to avoid cross contamination when we got home.).
I was told by the receptionist that we would hear from someone from the motel the next day, but four days later there has been no contact.
Shannon
Shannon, 1-night family trip
Verified Hotels.com guest review